2/10 Terrible
Ann T.
1 Aug 2025
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Comedy of Errors Chalet
Nothing is trustworthy about this property. The property manager will attempt to blame the guest when something goes wrong. Stay at your own risk. I received a refund for the time remained after I left early ONLY because I recorded everything and insisted on keeping all communication within VRBO. The description says "stay with Irina" and if anyone knows who that is, let me know. The management company is out of FL and is horrendous, even for FL (I'm a FL Realtor). The first time I had to call them, the person I spoke with had a tiktok live going while we spoke. They're unprofessional, untrustworthy, rude and petty.The property didn't match the pictures. The thermostat is located upstairs past a locked door and controls the entire house. The yard has trees being cut up and a chainsaw serenaded me repeatedly. The deck rails are half destroyed. There were large webs around the bed, lamps, bathtub drain, TV and slider curtain. The bottom bed sheet had a 3 inch bodily fluid stain on it which I felt with my feet on the first night. The tub drain was slow to drain and the plumber arrived without permission from the property owner. The management company said that the owner lives upstairs but the plumber said that that same person upstairs didn't even know about the service call. The manager suggested that I plunge the tub every time I use it as a solution, because I'd need to pay to have the plumber come out again. Can't make this stuff up.
Ann T.
Stayed 7 nights in May 2025