Good location and free shuttle service is very convenient to travellers. However, the hotel holds my credit card credit for USD100 as security deposit, but the deposit was not reversed although I have checked out. This should have been done when I checked out .
真实旅客
2023 年 9 月入住 1 晚
10/10 超赞
Kathleen
与家人出行
2025 年 7 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Would definitely stay again
Kathleen
2025 年 7 月入住 1 晚
10/10 超赞
Mary
2025 年 7 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was friendly, service was quick. The shuttle is on time and from was clean and quiet.
Mary
2025 年 7 月入住 1 晚
10/10 超赞
Jose
2025 年 7 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent
Jose
2025 年 7 月入住 1 晚
10/10 超赞
Maralee,Brandon
2025 年 7 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Always a wonderful stay! However, the recent change that isn’t so great is no coffee in the rooms. When my husband and I travel (and do so on a regular basis), we enjoy having coffee in the room while getting ready. I travel without him at times, and if he knows that there is no coffee in the room, he’d rather stay elsewhere. Might I suggest cutting costs somewhere else??
Maralee
2025 年 7 月入住 1 晚
10/10 超赞
Wayne
2025 年 7 月 22 日
Experience was great along w your team.
Wayne
2025 年 7 月入住 1 晚
10/10 超赞
Kathryn
2025 年 7 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Very helpful friendly staff. Fresh room. Comfy bed.
Kathryn
2025 年 7 月入住 1 晚
10/10 超赞
Donald,Orange City
2025 年 7 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
We were both absolutely surprised that there was no coffee maker in the room.
Donald
2025 年 7 月入住 1 晚
10/10 超赞
Tamara
与家人及幼儿出行
2025 年 7 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Passing through and over all was a wonderful experience, will be staying again when i pass through
Tamara
2025 年 7 月入住 1 晚
8/10 还可以
Jamie
2025 年 7 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
I liked the continental breakfast and weight room.
Jamie
2025 年 7 月入住 2 晚
10/10 超赞
Kari
团体旅客
2025 年 7 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I’ve stayed here several times and it’s near everything I need! Always friendly staff and great breakfast!
Kari
2025 年 7 月入住 1 晚
4/10 很差
Jason
2025 年 7 月 15 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Multiple hairs in the beds. Photos taken and sent to hotel management. Advised to contact Expedia for refund.
Jason
2025 年 7 月入住 1 晚
8/10 还可以
Steve
与配偶出行
2025 年 7 月 15 日
满意:服务设施
I liked the shuttle to and from the airport and the Mall of America
Steve
2025 年 7 月入住 1 晚
4/10 很差
Jeannie
与配偶出行
2025 年 7 月 14 日
不满意:清洁度、员工和服务、服务设施
First, I had to wait in a line over 30 minutes just to check in and the front desk rep was not that nice. There was an unexpected parking fee. Why? They also charge a deposit. I wish these places would disclose these fees. Now I have two charges on my credit card for the deposit and room and the final charge. Literally tying up $300 which I would like to use for other things. I’m not rich and I can only travel cheap. The room was average. I’m also an IHG member and I should have gotten at least a couple bottles of water at check in. Nope. Do not stay here.
Jeannie
2025 年 7 月入住 1 晚
10/10 超赞
Mohamadsayed
与家人出行, 商务旅客
2025 年 7 月 13 日
满意:清洁度、服务设施、住宿条件和设施
It was clean and the staff was very nice
Mohamadsayed
2025 年 7 月入住 1 晚
10/10 超赞
Justin
2025 年 7 月 12 日
满意:住宿条件和设施,清洁度
Great breakfast. Shuttle to mall of America excellent. Drive, c.j. was fantastic
Justin
2025 年 6 月入住 1 晚
10/10 超赞
Jamila
2025 年 7 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Cleanliness. I will say the need more air flow in the pool area. All in all my visit was great
Jamila
2025 年 7 月入住 4 晚
10/10 超赞
Margaret
2025 年 7 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really easy check in last minute and airport shuttle
Margaret
2025 年 7 月入住 1 晚
10/10 超赞
Sydney
2025 年 7 月 9 日
满意:住宿条件和设施,清洁度
Friendly staff, clean rooms, great location
Sydney
2025 年 6 月入住 1 晚
10/10 超赞
Donald,University Place
2025 年 7 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Very nice hotel at a decent price. Room was clean and we liked the free shuttle to the Mall of America. Our driver, CJ was fantastic!
Donald
2025 年 7 月入住 1 晚
8/10 还可以
Wayne
与家人出行
2025 年 7 月 8 日
满意:员工和服务,清洁度
hotel definitely needs to be updated. Some of the furniture was ripped/worn. There are 2 Holiday Inn Express and a Holiday Inn within a few miles and it was unclear which hotel my reservation was at. Drove to all 3 at rush hour and heavy road construction. Frustrating.
Wayne
2025 年 7 月入住 1 晚
8/10 还可以
Brian
与家人出行
2025 年 7 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had to pay an unexpected fee for possibly using services. as of this writing I have still not received the $35 in credit having only spent $15 for parking
Brian
2025 年 6 月入住 1 晚
6/10 一般
cocoa
2025 年 7 月 7 日
I don’t like that they charge you for parking daily