套房, 1 张特大床和 1 张沙发床 | 羽绒被、加厚床垫、客房内保险箱、办公桌
查看供应情况

关于明尼阿波利斯西万豪酒店的点评

3.5 out of 5
明尼阿波利斯西万豪酒店
9960 Wayzata Boulevard, St. Louis Park, MN

点评

8.8

超赞

10 分 - 超赞。446 条好评，共有 819 条点评" "
8 分 - 还可以。254 条好评，共有 819 条点评" "
6 分 - 一般。70 条好评，共有 819 条点评" "
4 分 - 很差。34 条好评，共有 819 条点评" "
2 分 - 糟糕。15 条好评，共有 819 条点评" "

9.2/10

清洁度

9.0/10

员工和服务

8.4/10

服务设施

9.0/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

Michelle

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Traci

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

2/10 糟糕

Edward

满意：清洁度
不满意：员工和服务
2024 年 4 月入住 2 晚

10/10 超赞

Amanda

满意：住宿条件和设施，员工和服务
2024 年 4 月入住 1 晚
Minneapolis Marriott West 于 2024年04月15日 的回复
Amanda,Thank you for choosing to stay with us at Marriott Minneapolis West, and for your great review! We appreciate your kind thoughts and hope to see you next time you are in the area.

10/10 超赞

Alejandro

满意：清洁度、员工和服务、住宿条件和设施
.
2024 年 3 月入住 1 晚

10/10 超赞

Stephen

2024 年 3 月入住 2 晚

10/10 超赞

Bradley

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

8/10 还可以

Nancy

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had to switch room, because our TV was not working. Our 2nd room a woman was screaming in distress next door (really loud that you can hear it in the hallway). We called the front desk and front desk heard it and called the police to do a well check on the couple.
2024 年 1 月入住 1 晚

4/10 很差

Allison

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
They were unable to fibd my expedia reservation. There were 2 confirmation codes imbeded in the numerouse expedia emails i received. We were about to refused a reservation. Not sure if a expedia or Marriott issue.
2023 年 12 月入住 1 晚

10/10 超赞

Jessica

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very convenient stay for us
2023 年 9 月入住 2 晚

10/10 超赞

Darah

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Douglas

满意：住宿条件和设施
Excellent. Very clean
2023 年 11 月入住 2 晚

10/10 超赞

SheyAnne，Mound

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful
2023 年 11 月入住 1 晚

10/10 超赞

Carla

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚

6/10 一般

Paul

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Nice but noisy.
Great hotel with really thin walls. I felt like my neighbor was in my room all night with what must be sleep apnea and constipation. I heard every sound. I was facing the atrium and heard every every loud conversation held in the lobby. Overall nice but not restful.
2023 年 11 月入住 2 晚

10/10 超赞

Wallace

与配偶出行
Comfortable and quiet. Nice location.
2023 年 10 月入住 1 晚

10/10 超赞

Vanessa

满意：清洁度、员工和服务、住宿条件和设施
Convenient & clean!
2023 年 10 月入住 1 晚

4/10 很差

真实旅客

满意：客房舒适度，清洁度
不满意：住宿条件和设施，员工和服务
Plugged toulet
The toilet was plugged and not working properly when we got there. We called and asked for a plunger and they forgot to bring it up until we called again.
2023 年 9 月入住 1 晚

8/10 还可以

Brian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good stay
It's location is close to the highway but there isn't a lot within walking distance. The restaurant is good and the property is nice. Don't really understand the paying for parking give it's location - seems to be using every angle to charge more.
2023 年 8 月入住 4 晚

10/10 超赞

Christopher

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Birthday Surprise
I enjoy going on staycations. I recently learned that it was the birthday of a woman I have been dating. I had driven by this hotel on a few occasions, and really wanted to check it out. So, I got the room to celebrate her special day, and I was amazed by how spacious and wonderful the room was, and the breakfast in the room options were fantastic! And the renovations to bring Kip's Irish Pub RIGHT to the hotel room was phenomenal!
2023 年 7 月入住 1 晚

8/10 还可以

Tim

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚

8/10 还可以

Kelly

与家人出行
满意：员工和服务，清洁度
Hotel was beautiful, clean and staff were friendly and accommodating. Beds were very comfortable and loved having a comfy chair in the room. Would have been a perfect stay had it not been for the extremely loud air conditioner unit that kept waking us out of a deep sleep every time it turned on. Made for a restless night, unfortunately. Despite this, we would definitely return again.
2023 年 6 月入住 1 晚

10/10 超赞

Rick

2023 年 6 月入住 1 晚

2/10 糟糕

John

满意：住宿条件和设施，清洁度
不满意：员工和服务
2023 年 3 月入住 1 晚

10/10 超赞

Zenovia

2023 年 3 月入住 1 晚

10/10 超赞

Maria

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Estancia muy agradable
2023 年 1 月入住 1 晚
Lindsey 于 2023年01月25日 的回复
Thank you so much for the great review!

8/10 还可以

Colin

10/10 超赞

Jeffrey

满意：住宿条件和设施，清洁度

8/10 还可以

latisha

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 1 月入住 1 晚
Lindsey 于 2023年01月25日 的回复
Latish,Thank you so much for your valued feedback.

2/10 糟糕

Ted

与家人出行
不满意：员工和服务、服务设施、住宿条件和设施
Never heard from them at all. We couldn’t make our trip and they would or could not respond. Definitely won’t consider this hotel ever again.
Minneapolis Marriott West Team 于 2023年01月2日 的回复
Thank you for your feedback. I am sorry to hear that you did not receive a response to your request. I would welcome a call to better understand your concerns and do our best to come to a resolution. Feel free to contact our management team at the hotel at your convenience.

10/10 超赞

Wilson

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Maravillosa Atención
Esmerada atención por parte de todos los trabajadores del Hotel. Excelente limpieza, volveria de nuevo. Lo recomiendo. Tiene Restaurant y Bar Desayuno
2022 年 12 月入住 1 晚
Minneapolis Marriott West Team 于 2023年01月2日 的回复
Gracias por sus comentarios. Esperamos verte de nuevo.

10/10 超赞

真实旅客

2022 年 10 月入住 3 晚

10/10 超赞

Krystal

满意：清洁度、员工和服务、服务设施、住宿条件和设施
So impressed bu the staff, hotel, and convenience!
2022 年 10 月入住 3 晚

6/10 一般

Mindy

团体旅客
满意：员工和服务、住宿条件和设施、客房舒适度
不满意：清洁度
nice hotel, but dirty floors in the room
The hotel was nice, but the floors of the room were dirty. I got a queen suite and there were hair balls on the bathroom floor and dried contact lenses on the carpet. It was obvious the floor hadn't been cleaned in awhile.
2022 年 10 月入住 1 晚
Lindsey 于 2022年10月6日 的回复
Mindy,We are truly sorry that you had this type of experience. We will share your feedback with our housekeeping department. We hope you give us another chance in the future to make it up to you.

6/10 一般

Sandra

2022 年 8 月入住 1 晚
Lindsey 于 2022年10月6日 的回复
Thank you!

2/10 糟糕

真实旅客

商务旅客
不满意：客房舒适度，清洁度
Not good for business travelers
We choose this hotel for our business trip, reviews, name brand and location were good. We checked in late after midnight, after traveling all day and were given a room in the back. Our neighbors came around 3am and started banging doors, the sound traveling from across the hallway so we could hear their loud conversations. In the morning, baby crying next door, hotel stuff banging on doors at 9am. Bathroom towels were not all clean… Room refrigerator was making crazy loud noises. I hoped to find a new, nicer place to stay and pay a little extra for comfort, but this is not it.
2022 年 8 月入住 1 晚
Lindsey 于 2022年10月6日 的回复
Thank you so much for taking the time to tell us about your experience. We will work hard to fix these issues you encountered and we hope you give us another try in the future.

10/10 超赞

Alina

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
AWESOME
2022 年 7 月入住 2 晚
Lindsey 于 2022年10月6日 的回复
Thank you!

6/10 一般

Tamara

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It was decent
There was no free buffet breakfast, but the website said that was an amenity of the hotel…NOT OKAY. Other than that it was a beautiful place and very clean.
2022 年 8 月入住 1 晚

8/10 还可以

Robert

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a clean and quiet room
2022 年 7 月入住 1 晚

10/10 超赞

Cheryl

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Stay here!
Excellent stay. So comfortable.
2022 年 7 月入住 1 晚

10/10 超赞

Cassidy

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 6 月入住 1 晚

8/10 还可以

Sandra

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 6 月入住 2 晚

8/10 还可以

Brian

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Dog barking in early am hours in hallway was irritating. Otherwise it was a good experience.
2022 年 6 月入住 1 晚

10/10 超赞

Yasushi

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 5 月入住 1 晚

10/10 超赞

Amy

与家人出行, 带宠物出行
满意：清洁度、员工和服务、住宿条件和设施
Staff was kind and professional. Beautiful room, too!
2022 年 5 月入住 3 晚

6/10 一般

Jason

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
My booking included food and beverage credit through hotels.com. Marriott front desk said that I do not get the food and beverage credit. I called hotels.com and they said I do, and they called the property, and they would have food and beverage credits waiting at the front desk. I go down to the front desk and had to listen to the gal complain how they had to tell hotels.com that this isn't included in my stay, but they would give me $10.00 which is nothing compared to what I was supposed to get. As a customer, I was stuck in-between the Marriott and hotels.com politics.
2022 年 5 月入住 2 晚

10/10 超赞

Bob

与家人出行, 团体旅客
满意：员工和服务
Staff was excellent and polite
2022 年 5 月入住 1 晚

8/10 还可以

Bonita

与家人及幼儿出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
The TV reception was awful! My TV either skipped/fast forwarded through some of the program, or just lost signal altogether. Room was clean and inviting. The door for the bathroom and closet was a little inconvenient because I couldn’t go back and forth between both places at the same time when I needed to. Staff was friendly. No continental breakfast?!?! Not a good plan. Pool had too much chlorine.
2022 年 4 月入住 2 晚

10/10 超赞

TOCARRA

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Welcoming
2022 年 4 月入住 1 晚

10/10 超赞

Joshua

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 3 月入住 1 晚