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Reviews of Omni Viking Lakes Hotel

4 out of 5
Omni Viking Lakes Hotel
2611 Nordic Way, Eagan, MN

Reviews

9.6

Exceptional

Rating 10 - Excellent. 429 out of 497 reviews" "
Rating 8 - Good. 43 out of 497 reviews" "
Rating 6 - Okay. 12 out of 497 reviews" "
Rating 4 - Poor. 7 out of 497 reviews" "
Rating 2 - Terrible. 6 out of 497 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and the staff was so accommodating.
Stayed 1 night in Feb 2024

10/10 Excellent

steven

Travelled with family
Beautiful property!
Stayed 1 night in Apr 2024

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No need to leave the hotel. Super close from the airport 10 min in car. Restaurants were great.
Stayed 2 nights in Apr 2024

10/10 Excellent

Thomas

Travelled with family and small children
Beautiful hotel and grounds, close proximity to the Vikings practice facility, very clean, beautifully carved pillars in the lobby and very friendly and helpful staff. Also, the hotel is easily accessible from anywhere in the cities.
Stayed 1 night in Apr 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Anna Kathryn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodation excellent service
Stayed 1 night in Apr 2024

10/10 Excellent

Emily

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around wonderful experience!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! The value is amazing and the amenities are top notch for the value. Will definitely be staying here again!
Stayed 2 nights in Apr 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, great staff. Nice location. Will be staying again.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We love this place!
Stayed 1 night in Apr 2024

10/10 Excellent

courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check-in, friendly staff, loved the Loyalty Program goodies, great facility!
Stayed 1 night in Mar 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Property conditions & facilities
Fantastic customer service!
Stayed 2 nights in Mar 2024

10/10 Excellent

Nicole

Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was like we were staying at a resort. Loved everything about our stay here
Stayed 2 nights in Mar 2024

10/10 Excellent

Ana, Spooner

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is just great! They go out of their way to help us! Eduardo at front desk was very kind.
Stayed 1 night in Mar 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Bronson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Super friendly staff, very comfortable beds. The pre made sandwiches from the deli area were surprisingly delicious as well
Stayed 1 night in Mar 2024

10/10 Excellent

Meagan, New Richmond

Stayed 1 night in Mar 2024

10/10 Excellent

mark

Liked: Cleanliness, amenities, property conditions & facilities
very nice room very quiet
Stayed 1 night in Mar 2024

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful place to stay for the wine tasting.
Stayed 2 nights in Mar 2024

10/10 Excellent

Samira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel rooms. Friendly staff. The area is so quiet at night.
Stayed 1 night in Mar 2024

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
price was outstanding for a luxury reservation
Stayed 6 nights in Feb 2024

10/10 Excellent

Mudah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Holly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Feb 2024

10/10 Excellent

AJ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scenery was great, lighted walking trails around the ponds, were safe excercise area for pets. Our whole family agreed that the hotel cleanliness from lobby to rooms was great and service was very friendly and always available.
Stayed 2 nights in Feb 2024

2/10 Terrible

Farooq

Stayed 1 night in Feb 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and cool view
Stayed 1 night in Feb 2024

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here! This is our favorite hotel in the Minneapolis area. We continue to return for a reason!
Stayed 2 nights in Feb 2024

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🙌
Stayed 1 night in Feb 2024

10/10 Excellent

Christina

Stayed 2 nights in Feb 2024

8/10 Good

Vickie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room and friendly staff
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
February 2024
The hotel itself is nice, but there doesn't seem to be a lot of staff. No door person. We just didn't see many people around. The location is remote. Other than the Vikings facility, there isn't much around. The room was big and comfortable. Only one restaurant was open at a time, so there wasn't a choice. The wifi was not good, so I couldn't work in my room as I had planned. That was a major inconvenience. The hotel puts a hold on your payment account for $100 a day for damages. That seemed very high and it takes a long time to get it back, about a week. The pool is small and shallow, but the exercise room was large. Not many amenities. Not pet friendly, although the website said small pets are allowed. If you're going to the area, I would stay at one of the Eagan hotels near the outlet mall. There's more shopping, a movie theater, and restaurants in the area.
Stayed 4 nights in Jan 2024

10/10 Excellent

Ana, Spooner

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just loved the hotel, the food is delicious, the rooms are nice and comfortable, and the staff is always friendly and kind. We highly recommend it.
Stayed 2 nights in Feb 2024

10/10 Excellent

Eric

Stayed 1 night in Dec 2023

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Welcome Family Tradition
A January staycation weekend at Omni Viking Lakes with dinner at Kyndred Hearth is now our welcome anniversary tradition. This most recent visit was our second stay, and our first as loyalty program members. It was so nice to get a personal reach out ahead of the weekend to see if we were celebrating anything (we were!) and needed any particular assistance. Though this winter unfortunately didn't accommodate the Ice Maze, it was cool to have SKOLstice nearby. As it always is, the hotel is clean and comfortable throughout. Apart from the first floor restaurant, Ember & Ice also offers great food and drinks, and we enjoy breakfast there in particular. It was 3 of us traveling (my wife and I plus our 8 y.o.) and we were more than happy with our king deluxe room. The kiddo joined us in the bed one night and crashed on the chaise lounge the other. The views overlooking TCO Stadium and the pond area in front of it are lovely. And even with all of the activity going on, I'm always impressed by how quiet it is inside the rooms. That said, we do hope two relatively minor things will improve on our next visit. One, the indoor pool, while very nice and the room it's in comfortably warm, is kept a bit chillier than ideal, especially for kids. Two, our final night/morning there was jarringly interrupted beginning about 5 am by people (we think staff) opening the stairwell and/or other doors and allowing them to slam closed over and over again for several hours.
Stayed 2 nights in Jan 2024

10/10 Excellent

PAUL

Stayed 1 night in Jan 2024

10/10 Excellent

Laura, Burnsville

Stayed 1 night in Jan 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room
Stayed 1 night in Jan 2024

10/10 Excellent

Jessica

Stayed 1 night in Jan 2024

10/10 Excellent

Davina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
I had a wonderful birthday I will be going back again and telling my friends and family
Stayed 2 nights in Jan 2024

10/10 Excellent

SANGJOON, CHICAGO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

James

Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The amenities listed on Orbitz at the time of booking stated: Pool, sauna, hot tub, spa etc. Pool and sauna were differentiators for us. Were were informed after booking that sauna and hot tub are not available. That they are part of the spa and only usable if you book additional paid services through the spa and regardless the spa was booked. This conditional use was not noted. I was shamed by April in Omni's centralized booking for booking through Orbitz instead of directly, as she claimed the Omni has no control over what Orbitz puts on their amenities. This was contradicted later by the manager at the front desk who said they will make sure it gets fixed. Not a professional interaction, a disappointment in amenities and no offer to rectify.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Beautiful hotel, very clean and well kept. Gym is huge, with many different weight and cardio machines. Pool area beautiful, only wish there was a hot tub. Overall, great experience.
Stayed 1 night in Dec 2023

4/10 Poor

Kaylie

Liked: Cleanliness, property conditions & facilities
Pool was freezing and no hot tub. Rooms were okay
Stayed 1 night in Dec 2023

10/10 Excellent

bradd

Stayed 2 nights in Dec 2023

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No matter which Omni I visit they always take care of you and go the extra mile. They are the best!
Stayed 1 night in Dec 2023

10/10 Excellent

Bobbie Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate. Staff was very friendly and professional. Restaurant excellent. Took care of feather free request fully and with no problem.
Stayed 2 nights in Dec 2023

10/10 Excellent

tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazing time we had at the Omni!
Stayed 1 night in Dec 2023