明尼苏达商务酒店

“I booked a room at Sheraton Minneapolis Downtown Convention Center a month before my stay. I arrived at the Hotel to check in and the front desk staff got an Oh Crap look on their faces. After a few minutes of looking at theirs screens they told me my reservation was canceled and that they were overbooked. They told me I needed to call Expedia to get relocated. I asked why they canceled my room and they didn't notify me. They said Expedia canceled and I had to call them. I called Expedia and……

“A pleasant hotel with some quirky and fun decorations, located near the light rail and an iconic restaurant (Hell’s Kitchen).”

“It's a wonderful location.”

“Everything is good except for not notifying us there is a 24 hours open Gym next to our room. And the noise comes from the Gym is sooo loud since 6am. I called the front desk, and the lady obviously know that the noise will affect the rooms close to the gym. And she was quite nice to promise to send someone to stop it. But never stops actually. And the next day, I went to the front desk, expressing my disappointment about this. She talked about the rights to use the GYM while I talked about……

“good”

“Kinda bummed that there were no microwaves in the rooms and that the swimming pool was permanently closed as it was shown in the pictures. But overall, good stay!”

“Great place to stay, next to water front. Walking distance to sites. Great place to stay”