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"Room was clean and staff was friendly, good food, and private onsen was great"

"非常棒的一個飯店服務很好"

"Thisnis a destination hotel and THE placee to stay. Not only are the grounds flowers and dinners above and beyond, the roof top bath is the best- looks right into Fujisan. These folks have thought of everything and their staff is a very thoughtful team. If you have logistical questions they respond on time in English. "

"My favourite thing about the stay was the view. We had booked the mountain view and it just so happened that the day had clear skies which meant a fantastic view of Mt. Fuji. Staff was very friendly and spoke good enough English to get us settled in. The room itself was very clean and spacious. Our stay included breakfast and the food was amazing. Buffet style breakfast ensured we had enough food to give us energy to visit neighbouring shrines in the area. The cheap bike rentals was also an added bonus. Usually they’re expensive by the station but at the Hotel it was 500 yen for 3 hours if I’m not mistaken. There is a lady who works the gift shop and I’d like to say she was very welcoming and thoughtful. She helped with forwarding our luggage to the next hotel and gave us tips about our next location. She waved us goodbye as we left the hotel. Overall, amazing stay. Food is great, staff is amazing, the view is stellar."

"Staff very accommodating, clean room, awesome view!"

"The view is wonderful. Staff are nice and helpful, he suggested us a secret "

"Great stay , plus the free breakfast and free shuttle bus to the station. Will definitely come back again. Staff are very polite and helpful. "

"Beautiful room, amazing amenities and the staff were lovely. Great views of Mt Fuji and location is right next to the train and bus stations for quick and easy transport around the area"

"Our room had private onsen with lake view. Staff is accommodating, they also had free pick up service from Kawaguchiko station. "