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"Excellent service, very friendly workers. Would stay again!"

"Best stay ever with the hot spring, view of Fuji, food and service. We can't wait for going back and have recommended friends and family for this hotel."

"Great service from the staff and amazing meals that were prepared by the hotel. Also recommend booking the private onsen (with clear Mt Fuji views) makes the stay unforgettable!"

"Hot spring is great"

"Staff was very understanding and helpful. Property was beautiful."

"The hotel was very clean! The food, breakfast and dinner was extraordinarily delicious. And the onsen was extremely relaxing! They also offer spa services, a masseuse that will come directly to your room! And the staff was very helpful and knowledgeable. What a great relaxing time!"

"The buffet dinner was great!"

"Clean room, good food, great view of Mount Fuji, staff were helpful. The shuttle from and to the train station was also convenient."

"Incredible staff, very clean room with a great view of Fujisan! The onsen was fantastic also with views. Great place to spend the evening in Kawaguchiko "