Dear maximus, Thanks for your recent stay in Crowne Plaza Minsk! We are happy to see your high ratings for your stay.Thank you for your comments regarding price and location. We hope to have the honor of serving you again should your travels bring you back to Minsk.Sincerely,

Dear maximus, What a relish it is to read such a stellar review of your recent stay at our hotel! At Crowne Plaza Hotels & Resorts, we believe that life doesn’t stop when business begins. We want you to have it all — to boost your productivity, to energize your body and to feel inspired, helping you enhance your downtime and worktime. We are truly delighted to learn that we’ve managed to make your stay memorable.Thank you for choosing to stay with us! We hope you find your way back as soon as your plans bring you again to Minsk. With kind regards,

Dear maximus! Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. Sorry for confusion with visitors, but let us assure you that we have to register guests in order to ensure security. We hope you will visit us again.

Dear Erkan, what a relish it is to read such a stellar review of your recent stay at our hotel! At Crowne Plaza Hotels & Resorts, we believe that life doesn’t stop when business begins. We want you to have it all — to boost your productivity, to energize your body and to feel inspired, helping you enhance your downtime and worktime. We are truly delighted to learn that we’ve managed to make your stay memorable.Thank you for choosing to stay with us! We hope you find your way back as soon as your plans bring you again to Minsk. With kind regards,

Dear Henadzi, thank you for your stellar feedback! Look forward to welcoming you back!

Dear David, thank you for taking time to rate our services. Can't wait to welcome you back.

Dear Mark, thank you for choosing our hotel and for high rating of our hotel. Can't wait to welcome you back!

Thank you for such a great rating! Can't wait to welcome you again!

Dear Maja,Thank you for taking the time to tell us about your experience at Crowne Plaza Minsk.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our hotel to improve the guest experience. We would like to comment on the points you've mentioned in your review.At our hotel we use energy-effective lighing in order to reduce carbon imprint. We will discuss the approach, probably it will be possible to make our lighting system in the corridors react to the movement faster.As for the windows, we normally clean them twice a year. Next cleaning is planned for May 2023.As for jacuzzi, unfortunately it broke down on March 9, 2023. We re sorry that you could not enjoy it. However, not it is fixed. We are sorry that it took 3 days.As for the price of early check in, we guess there was misunderstanding. We accept cash payments in national currency only. However, when asked about the price, we normally tell our guests the price in dollars, because quite often our guests come from other countries and are confused by the price in BYN. As our colleagues from reception say, the misunderstanding took place because of the currency confusion. However, we provided you a free check in as a compliment.As for the taxi, we believe that it reflects our reputation so we only order services of a licenced taxi service. It is more expensive than some others, but we can expect that it is safe for our guests. We would like to apologize for the inconveniences the aforementioned situations may have caused, we appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope you will continue to choose Crowne Plaza for your future travel needs,Sincerely yours,

Dear Valentina, thank you for choosing our hotel and for your feedback! Your kind words made our team very happy. Looking forward to welcoming you again!

Dear Sir/Madam, Thank you for taking the time to rate your experience at Crowne Plaza Minsk. We are excited to learn that you enjoyed your stay and highly appreciated our hotel location. We hope that you will give us the opportunity to serve you again in the future.

Dear Marat, Thank you for taking the time to rate your experience at Crowne Plaza Minsk. We are excited to learn that you enjoyed your stay. We hope that you will give us the opportunity to serve you again in the future.

Dear Sir/Madam, Thanks for your stay in Crowne Plaza Minsk! We are happy to see your high ratings for your stay. Thank you for your comments regarding cleaning. We used this information to improve our service. Thanks again for choosing to stay with us. We hope to have the honor of serving you again should your travels bring you back to Minsk. Sincerely,

Здравствуйте, Павел! Благодарим Вас за оценку Crowne Plaza Minsk! С нетерпением ждём возможности снова приветствовать Вас в ближайшее время!

Dear Mr. Ahmed, Warm Greetings from Crowne Plaza Minsk Hotel! Thanks for choosing Crowne Plaza Minsk hotel for your lodging needs and sharing your experience with us. We are deeply sorry for any inconveniences you have experienced. Reviews like yours are very valuable as they enable us to target areas we need to improve on. In addition, your feedback has been forwarded to our management to ensure similar situations can be avoided in the future. On the upside, we are delighted to know you found our friendly staff accommodating and hotel facilities in general met your expectations. Once again, please accept our apologies for any inconveniences you experienced during your stay.We value You as our Guest and thank you for choosing to stay with us. We hope to host you again for chance to provide you with a much better experience. Sincerely, CONCIERGE ALENA BELYAEVA

Dear Netanel, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza MINSK. I would like to start by apologizing to you for not meeting your expectations. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely,

Dear LKW, Thank you for taking the time to tell us about your experience at Crowne Plaza Minsk. We are pleased to learn that you appreciated the central location of our hotel and enjoyed your stay. We hope that you will give us the opportunity to serve you again in the future.

Dear Guest, We regret to know that your stay in our hotel didn't satisfy your expectations. We look forward to welcoming you back the next time your travel takes you to Minsk!

Dear yakir, thank you for choosing Crowne Plaza Minsk! Looking forward to welcoming you again shortly.

Dear Guest, Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I appreciate your compliments regarding our hotel being in a convenient location, staff friendly and helpful, and clean rooms. We hope to get the opportunity of welcoming you back in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us.

Dear Guest, Thank you for taking the time to share your recent experience at our Hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide a great place to stay. Your comment will be passed among our hotel’s team. We paid attention to your fair comments are about overall impression of the room. Your comment is about bathroom door was referred to the appropriate department. In our hotel we have central air conditioning and due to the cold weather outside the system operates in a heating mode. We will be glad to follow up your travel needs and we will be glad to assist you. It is our pleasure to make your stay comfortable and our staff will be always delighted to serve you. Once again thank you for your valuable feedback and we sincerely hope to welcome you again in the nearest future! Kind regards,

Dear Guest, Thank you for taking the time to express your thoughts and concerns. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank you for staying and we all hope to have an opportunity to serve you again on your next future visit.

Dear Sir,Thank your for taking the time to rate your experience with us. We appreciate the feedback we receive and welcome any opportunity to improve.Thank you, sincerely yours,

Lieber Herr YükselVielen Dank, dass Sie sich Zeit genommen und Ihre Meinung mit uns geteilt haben. Wir sind sehr froh, Sie haben die zentrale Lage unseren Hotels betont, sowie Freundlichkeit unseres Personals. Exzellenz des Kundendienstes ist der grösste Wert für uns und es gibt keine höhere Belohnung als Ihre Anerkennung unserer Bemühungen.Wir hoffen die Ehre zu haben, Sie an unserem Hotel wieder zu sehen, wenn Ihre Reisewege Sie nach Minsk bringen.Mit freundlichen Grüssen,

Dear Kim, Many thanks for taking the time to write your review and we are sure it will be very helpful to anyone considering a visit to our city and Crowne Plaza Minsk. We are pleased to learn that you appreciated our hotel location and facilities. We will pass your kind words on to our Chef. We hope to have the honor of serving you again should your travels bring you back to Minsk. Sincerely,

Dear Guest, Thank you for leaving us your review and for making the Crowne Plaza Minsk Hotel a part of your visit to Belarus. We are glad to know that you enjoyed your stay with us and our Staff and service helped in making your visit enjoyable. Your kind comments will surely be shared with the Team to keep them inspired. The notes you have mentioned regarding food have been taken into account, and we will use this as we continue to find ways of improving our features for enhanced guests' experience. We hope you find your way back as soon as your plans bring you again to Minsk. Sincerely, Soner Balaban General Manager

Здравствуйте, Николай! Благодарим Вас за оценку Crowne Plaza Minsk! С нетерпением ждём возможности снова приветствовать Вас в ближайшее время!

Dear Guest, Thank you for leaving us your review and for making the Crowne Plaza Minsk Hotel a part of your visit to Belarus. Quality accommodation and top-notch service are what we aim to provide and I am sorry to learn your stay wasn't the case. As only through the constructive feedback of our valued customers we could strive to excel in our services, we would like to receive more details on the concerns you raised and we would appreciate if you could contact us at info@cpminsk.com. I hope you give us another try should your future travels bring you back to the area! Sincerely, Soner Balaban General Manager

Dear Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza Minsk. We are pleased to learn that you appreciated our service and enjoyed your stay. We hope that you will give us the opportunity to serve you again in the future.

Dear Sven! Thank you very much for high rating of our hotel. Looking forward to having the pleasure of serving you again soon!

Dear Ali! Thank you for taking your time for reviewing our hotel! We hope that you enjoyed your stay. We are looking forward to welcoming you back at Crowne Plaza Minsk!

Dear Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza Minsk. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Sincerely,

Dear Nihat, thank you for taking your time to rate our hotel. Looking forward to welcoming you in Crowne Plaza Minsk shortly!

Dear Kim, Thank you for taking the time to share your thoughts regarding your stay at Crowne Plaza Minsk hotel. We are really glad that you appreciated our facilities and hotel interior, as well as friendliness of ourstaff. Kindly accept our sincere apologies for the issues your faced in the restaurant. Please stay reassured that we took all your comments into consideration and would definitely use them on our way to consistent improvement. We hope to get a new chance of welcoming you as our guest and will do our best to meet and anticipate all your expectations! Best regards,

Dear Ping Hei, We regret to know that your stay in our hotel didn't satisfy your expectations. We look forward to welcoming you back the next time your travel takes you to Minsk!

Dear Sir/Madam! Thank you very much for taking the time to rate our hotel. Looking forward to having the pleasure of welcoming you again soon!

Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir. Nous sommes désolés d'apprendre que vous avez rencontré des désagréments lors de votre séjour et je ne manquerai pas de partager vos commentaires à propos du club next avec nos équipes afin de prendre les mesures nécessaires. Bien cordialement,

Dear Sven, Thank you for taking the time to express your thoughts and concerns. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the issues that you have experienced during your stay. Our hotel do have smoking rooms and you can also smoke in the lobby bar. The rest of the hotel areas are free of smoke for the comfort of our guests. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank you for staying and we all hope to have an opportunity to serve you again on your next future visit. Sincerely, Hakan Orhan General Manager

Dear Guest, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We are happy to see that you enjoyed your stay and appreciate the positive remarks on our location and hotel in general. Also we are glad to see that you enjoyed our city Minsk. We hope to welcome you again in Crowne Plaza Minsk soon! Thank you! Best regards, Hakan Orhan General manager

Dear Guest, Thank you for taking the time to express your thoughts and concerns. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry to hear that you have experienced some problems during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank you for staying and we all hope to have an opportunity to serve you again on your next future visit. Sincerely, Hakan Orhan General Manager