Dear Nailah,Thank you for taking the time to share your experience while at the Residence Inn by Marriott South Bend Mishawaka. We are so happy to hear that you enjoyed your time with us! Your feedback has been shared with our team during our daily meeting as a way to celebrate the excellent customer service provided. Thank you again for sharing your feedback. We hope to have the opportunity to serve you again in the future!

Dear Karly,On behalf of the entire hotel team, I want to thank you for sharing about your company's stay with us. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to see you again soon.

Dear Mr. John,I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,Sarah FredericksAssistant General Manager

Dear Debra,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the housekeeping leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.Sincerely, Sarah FredericksAssistant General ManagerResidence Inn by Marriott

Dear Leslie,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Sarah FredericksAssistant General Manager

Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Sarah FredericksAssistant General ManagerResidence Inn by Marriott

Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Sarah FredericksAssistant General ManagerResidence Inn by Marriott

Dear Hyoun,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Sarah FredericksAssistant General ManagerResidence Inn by Marriott

Dear Evelyn,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Sarah FredericksAssistant General ManagerResidence Inn by Marriott

Dear Mr. Terry,Thank you for taking the time to let us know about your experience while staying with us. Your experience during your recent stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent experiences like yours from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Sarah FredericksAssistant General ManagerResidence Inn by Marriott South Bend Mishawaka

Dear Liesen, Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Sarah FredericksAssistant General ManagerResidence Inn by Marriott

Dear Martin,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with __[INSERT DEPARTMENT NAME OR TITLE OF LEADER]__ as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Sarah FredericksAssistant General ManagerResidence Inn by Marriott

Dear Stephen,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Sarah FredericksAssistant General ManagerResidence Inn by Marriott

Dear James,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Sarah FredericksAssistant General ManagerResidence Inn by Marriott

Dear Michelle,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Sarah FredericksAssistant General ManagerResidence Inn by Marriott

Dear Maria,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Sarah FredericksAssistant General ManagerResidence Inn by Marriott

Dear Brandy,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Sarah FredericksAssistant General ManagerResidence Inn by Marriott

Dear Andrea,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Sarah FredericksAssistant General ManagerResidence Inn by Marriott

Dear Regina,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.Sincerely, Sarah FredericksAssistant General ManagerResidence Inn by Marriott

Dear Daniel, Thank you for taking the time to share your recent experience with us.In your comments, you mentioned that your stay was interrupted by a loud disturbance caused by the hvac system. My hope is that all our guests experience a relaxing and peaceful stay, and I am very sorry that this wasn’t your experience. It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.Sincerely,Sarah FredericksAssistant General ManagerResidence Inn by Marriott

Dear Larry,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience of unprofessionalism is an isolated incident.Our housekeeping department does service the rooms every other day during longer stays and I apologize that your room was not refreshed more often during your stay.I hope you choose to stay with us again, whenever your travels bring you back to the area.Sincerely,Sarah FredericksAssistant General Manager

Dear Christie,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Sarah FredericksAssistant General ManagerResidence Inn by Marriott

Deat JosephOn behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Our housekeeping service is typically every other day and I apologize if you did not receive service on the day that it was scheduled. We hope to welcome you again soon.Sincerely,Sarah FredericksAssistant General ManagerResidence Inn by Marriott

Dear Sandra,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Sarah FredericksAssistant General ManagerResidence Inn by Marriott

Dear Thomas,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Sarah FredericksAssistant General ManagerResidence Inn by Marriottsarah.fredericks@hhmlp.com574-271-9283

Dear Nancy,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Sarah FredericksAssistant General ManagerResidence Inn by Marriott

Dear Latoshia,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent experiences like yours from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.