Akiruno Mitsugo Cave Hotels

"Perfect. Was so pleased to be at Nishi Shinzuku, and not at Shinzuku itself. Nishi Shinzuku is very quiet and lots of restaurants, offering under £8 pp meal nearby. 7 eleven a plus for the ice cream etc..laundry room. Breakfast very good. Highly recommended "

"The room was great, and the view of the mountain was worth every penny. We had a poor experience with their free shuttle as we waited 45 minutes at the station prior to pick up, but the shuttle never came. We thought it was delayed which would have been fine, but after 30 minutes we called to check. We were initially blamed to have missed it, but we had photos of being at the the hotel shuttle stop way before the scheduled departure time. After requesting for some sort of compensation (as this wasted our time), we were given an hour late check out. "

"We like everything about the Hotel. The locations is great. Easy walk to the main area. Wonderful staff and great food and drink at the sky lounge. Would highly recommend this hotel"

"Room was very spacious and clean and comfortable. A home away from home!"

"Onsen was awesome! Staff was very nice. I enjoyed the drum show"

"Great hotel in centre of Tokyo, would recommend!"

"I think Okay sums it up nicely. Nothing wow, but does the job. Locations is great as very close to main station in Shinjuku as well as all the tourist sites. I’ve stayed in a few hotels here in Japan and this one’s definitely on the smaller side. Room is tiny, no space for suitcase except under the bed. The bathroom was small but manageable. The only real negative for us was the uncomfortable beds/pillows. Woke up sore each morning, so if comfort is high on your priorities then probably skip this hotel. Oh and housekeeping doesn’t actually clean the room, they just make the beds and give new towels, which was fine for us. Overall not horrible, but an okay experience"

"I rate this hotel pretty high but the only thing I didn’t like was the bed. The bed was pretty hard for my body and only one pillow. Everything else was good. It’s close to the lake, restaurants and bus stops. There were great many amenities available. Breakfast was delicious and filling. The staff were very helpful."

"Very nice, comfortable, modern place to land in Shibuya. Staff was welcoming and helpful. After staying for 4 nights at the beginning of our trip, we ended up booking our last night in Tokyo here. When we arrived, the gentleman at the front looked at us and said “Welcome back!”"