My stay in Cool breeze Hotel, was disappointing. I was asked to pay extra amount for AC. Which was already payed for on Hotels.com. I was told if I do not pay the extra cost for air conditioner they will not check me in. I paid it and asked Hotels.com for a refund, unfortunately the Hotels.com was also not helpful in my case.
真实旅客
2021 年 10 月入住 2 晚
8/10 还可以
Paul
2019 年 4 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Mombasa is HOT! They have A/C and while it is not real powerful it was a life saver and adequate! The cleaning staff was great especially Pamela who did so much for us! I would rate it highly for the type of hotel