Shower had hair in it upon arrival and dried food stuff on bathroom floor. Hot tub broken, ice machine broken on second floor, and breakfast the eggs were over cooked. Overall, from past years stay this place has definitely declined
I don’t like to give bad reviews, but I had to speak on this bc usually I haven’t had this much of a bad experience here.
Ashley
於 2024 年 6 月住了 1 晚
2/10 很差
Sarah
家人同遊, 親子同遊
2024年6月5日
不滿:整潔度、設施服務和住宿狀況
So dirty and poorly maintained amenities. Doesn’t look like the floors have vacuumed for months. Pool area looks unkept. Room cleanliness looked slightly better, but towels and bedsheets were stained. Brown water was leaking out of our toilet. Breakfast was typical premade hotel food. Vending machine ate our dollar and the lady at the front desk basically told us we were lying. Will never stay here again.
Sarah
於 2024 年 5 月住了 3 晚
4/10 欠佳
Jennifer
家人同遊
2024年6月2日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Had a terrible experience with the front desk staff. Towels and bedding were stained. Pool area was in need of repair.
Jennifer
於 2024 年 5 月住了 2 晚
10/10 優異
Erica
親子同遊
2024年5月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I was surprised on how clean the pool area was
Erica
於 2024 年 5 月住了 1 晚
10/10 優異
Kevin
親子同遊
2024年5月26日
讚好:職員與服務和設施服務
Great
Kevin
於 2024 年 5 月住了 1 晚
2/10 很差
Urenwa
家人同遊, 商務旅客
2024年5月18日
不滿:整潔度、職員與服務、設施服務和住宿狀況
0/10 customer service from Expedia’s side of things and hotel as well. Book somewhere else
Urenwa
於 2024 年 5 月住了 2 晚
10/10 優異
Laura (Merrillville)
2024年5月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Walk in shower
Laura
於 2024 年 5 月住了 1 晚
10/10 優異
Kevin
2024年5月12日
讚好:整潔度、職員與服務和住宿狀況
Very nice room! I mean a VERY nice room!
Kevin
於 2024 年 5 月住了 1 晚
8/10 不錯
TERRY (Mooresville)
伴侶同遊
2024年4月21日
讚好:整潔度、職員與服務和住宿狀況
Nice facilities, but amenities closed at 10pm ,shortly after arriving on a Saturday night. Little disappointing
TERRY
於 2024 年 4 月住了 1 晚
8/10 不錯
Kevin
家人同遊
2024年4月14日
讚好:整潔度、職員與服務和設施服務
This is the only hotel in Monticello. Decent hotel if the new owners can maintain the upkeep. Only time will tell...