The host was wonderful, very communicative and willing to help when needed. And the property itself has a lot of great amenities but really needs a DEEP cleaning and better maintenence. We knew going into it that the house wasn't up to date with the latest fixtures and decor, that wasn't a problem. But we were expecting it to at least be clean and everything to be in working order. The oven wouldn't get up to temp, the ice/water dispenser in the fridge didn't work half the time and when you open the freezer, ice chips would rain out all over the kitchen floor, the outdoor gas grill didn't work well (but host did come over and fix it so that was nice), the indoor theater didn't work at first (but host did also come fix this), and one of the reclining couches was broken. Regarding cleanliness, there was a ton of icky crums in between the cusions of the seats in the theater room that one of our toddlers discovered, the bottom outside of refrigerator looked like it was growing fuzzy mold, and there's a bad ant problem, not to mention dust and cobwebs throughout. That all said, the bedding and towels were all clean and fresh and the bathrooms were clean as well. It's like all the basic cleaning is tended to but very much lacks regular deep cleaning. Nothing was so bad that we had to leave and we did enjoy our time but it was disappointing. I feel a little bad saying all this because the host really was very nice but it's just my honest review and I have to say we won't be back.