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Reviews of Hôtel Brossard

3 out of 5
Hôtel Brossard
7365, Marie-Victorin, Brossard, QC

Reviews

8.8

Excellent

Rating 10 - Excellent. 1300 out of 2155 reviews" "
Rating 8 - Good. 589 out of 2155 reviews" "
Rating 6 - Okay. 140 out of 2155 reviews" "
Rating 4 - Poor. 65 out of 2155 reviews" "
Rating 2 - Terrible. 61 out of 2155 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Romain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the stay and will return if in that area again.
Stayed 2 nights in Apr 2024

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thisnis the second visit to Hotel Brossard. The Hotel amd staff are great. It is clean quiet, convenient breakfast, however they have hidden amenities of a water fountain and microwaves that they should advise upon checkin so thay customers are not buying water from outside. Otherwise a great stay
Stayed 1 night in Apr 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Morton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very Spacious rooms, large walk in shower. Will stay here again. Close to Champlain bridge, direct access to Downtown Montreal.
Stayed 1 night in Apr 2024
Response from BZ on 30 Apr 2024
Thanks for staying with us. We appreciate your feedback! We hope to see you again soon and get 5 out of 5

8/10 Good

Camille

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from BZ on 30 Apr 2024
Un gros gros merci Camille d’avoir choisi l hotel Brossard et nous espérons vous revoir bientôt !

10/10 Excellent

AMERICA, Lake Hiawatha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 2 nights in Apr 2024
Response from jr on 28 Apr 2024
Thank you for your review

10/10 Excellent

shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, everything was great
Stayed 1 night in Apr 2024
Response from BZ on 25 Apr 2024
Thank you Shannon for staying with us. We appreciate your feedback! We hope to see you again soon!

8/10 Good

shannon

Liked: Cleanliness, staff & service, property conditions & facilities
The reason I didn’t give 5 starts over al was because the air conditioning wasn’t working well and the room was extremely hot
Stayed 1 night in Apr 2024
Response from BZ on 25 Apr 2024
Thank you Shannon for staying with us. We appreciate your feedback! We hope to see you again soon!

10/10 Excellent

Bhargav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Good size rooms. Friendly staff and good breakfast.
Stayed 1 night in Apr 2024
Response from BZ on 25 Apr 2024
Thank you Bhargav for staying with us. We appreciate your feedback! We hope to see you again soon!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from BZ on 25 Apr 2024
Un gros merci Robert pour votre note parfaite. Nous sommes très heureux que votre séjour a été à la hauteur de vos attentes.

4/10 Poor

Chris

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
We arrived around 1 PM and check in is normally 4 PM. Any other hotel we have stayed at will let guests check in early if the room is ready. We were told that the room might be ready but if we wanted to check in early we would have to pay an additional $10 per hour. Really? No thanks. When we finally checked in later that night as soon as we opened the door to our room we could smell cigarette smoke. My wife is very sensitive to smoke so I advised the front desk and they said that they would send someone to check the room and if it did smell like smoke (I guess us saying it did wasn't sufficient). A nice gentleman came down and said he did smell something but all he could do is spray. We also weren't able to get the same Junior Suite if we switched rooms so we had to stay in the room. None of the USB charging ports worked in either of the provided electrical outlets. Overall the hotel looks nice but is maybe a 3 Star at best
Stayed 1 night in Apr 2024
Response from jr on 25 Apr 2024
Indeed, it does cost 10 an hour for arrivals before 16h. The hotel is smoke free but sadly, if other people do smoke in other rooms, the smell may travel through the ventilation system. If we do not have any other rooms, spraying the room or opening the window is the only solution. The USB charging ports do work by pressing a red button on the side of the device. Did you mention it to the front desk?

10/10 Excellent

Santosh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from jr on 25 Apr 2024
Thank you for your comment

4/10 Poor

Mohamed

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from jr on 25 Apr 2024
Can you provide us with comments as to why you did not enjoy your stay?

10/10 Excellent

Yasin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere
Stayed 1 night in Apr 2024
Response from jr on 23 Apr 2024
Thank you for your review

8/10 Good

Shyamna

Travelled with family
Liked: Cleanliness
Good stay.
Stayed 2 nights in Apr 2024
Response from jr on 23 Apr 2024
Thank you for your review

10/10 Excellent

Suhail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from BZ on 23 Apr 2024
Thank you Souhail for staying with us. We hope to see you again soon!

10/10 Excellent

Kiena celine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place i recommend
Stayed 1 night in Apr 2024
Response from BZ on 22 Apr 2024
Thank you Kiena for staying with us. We appreciate your feedback! We hope to see you again soon!

10/10 Excellent

Jesus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice experience, front desk lady was super helpful and friendly in the other side the front desk guy totally the opposite but overall property was good.
Stayed 2 nights in Apr 2024
Response from BZ on 22 Apr 2024
Thank you Jesus for staying with us. We appreciate your feedback! We hope to see you again soon!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful hotel! The bathroom was amazing! Huge shower, beautiful floors Highly recommend this hotel to anyone who wants a quiet, restful sleep
Stayed 2 nights in Apr 2024
Response from BZ on 22 Apr 2024
Thank you so much Jessica for staying with us. We appreciate your feedback! We hope to see you again soon!

8/10 Good

Taj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around good stay
Stayed 1 night in Apr 2024
Response from BZ on 22 Apr 2024
Thanks for staying with us. We appreciate your feedback! We hope to see you again soon!

10/10 Excellent

Essam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay .. and i stay there every week .1 or 2 nights a week . The only thing is if breakfast was abit ealier .like 6 am .it would be excellent. Especially now i see the hotel is being busier than before .it would be nice to make breakfast earlier for those who leave early for work
Stayed 1 night in Apr 2024
Response from BZ on 22 Apr 2024
Thank you Essam for staying with us and for the perfect score. We appreciate your feedback! We hope to see you again soon!

10/10 Excellent

Kaursimran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from BZ on 22 Apr 2024
Thankyou Kaursimran for staying with us. We appreciate your feedback! We hope to see you again soon!

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for a reasonable price
Stayed 1 night in Apr 2024
Response from jr on 19 Apr 2024
Thank you for your review

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean, great bathroom and comfortable bed.
Stayed 1 night in Feb 2024
Response from jr on 18 Apr 2024
Thank you for your review

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from jr on 18 Apr 2024
Thank you for your review

6/10 Okay

Inan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I didnt connect to internet, wifi connection is bad. They want to charge me early check in 40cad
Stayed 1 night in Apr 2024
Response from jr on 17 Apr 2024
Sadly, early check-ins do have a price. As for the internet, did you contact the front desk? We have a number for you to call if such a problem arises.

8/10 Good

Geneviève

Liked: Cleanliness, staff & service, property conditions & facilities
Great price!
Stayed 1 night in Apr 2024
Response from BZ on 16 Apr 2024
Thank you Genevieve for staying with us. We appreciate your feedback! We hope to see you again soon!

8/10 Good

SARKIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in Apr 2024
Response from BZ on 15 Apr 2024
Thank you Sarkis for staying with us. We appreciate your feedback! We hope to see you again soon!

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from jr on 16 Apr 2024
Thank you for your review

8/10 Good

Heather, Mistissini

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels homey
Stayed 1 night in Apr 2024
Response from BZ on 15 Apr 2024
Thanks Heather for staying with us. We appreciate your feedback! We hope to see you again soon!

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and well price for a hockey tournament.
Stayed 1 night in Apr 2024
Response from BZ on 15 Apr 2024
Thanks Frank for staying with us. We appreciate your feedback! We hope to see you again soon!

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, and the guy at the front desk was very nice and friendly
Stayed 1 night in Apr 2024
Response from BZ on 15 Apr 2024
Thanks Angel for staying with us. We appreciate your feedback! We hope to see you again soon!

10/10 Excellent

Louis, SASKATOON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice older hotel. The staff is friendly and helpful. The rooms are large and clean. Comfortable bed.
Stayed 1 night in Apr 2024
Response from BZ on 15 Apr 2024
Thanks Louis for staying with us. We appreciate your feedback! We hope to see you again soon!

6/10 Okay

Marissa, Lac Simon

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Be ready for kids running up and down the hallway and staff not giving a crap about it... Ive been less bothered in cheap motels... As an owner of a cleaning business in hospitality it was not anywhere as good as I wouldve cleaned it found old wrappers over the armoire and an ld gum in the trash also my lotion was halfway gone already.... bed was done all wrong .... I did sleep well so theres that but wasnt worth all that money for the standards the hotel offers since thwres no way to relax.Oh yea 2 other things the treadmill in the gym is uber noisy and there's no juice available at night ......
Stayed 2 nights in Apr 2024
Response from BZ on 15 Apr 2024
On behalf of our entire team, I would like to apologize Mrs. Marissa for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,

10/10 Excellent

Serge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great continental breakfast . Very clean and well organized. Rooms are nice . This is the second time we have stayed here with in a year.
Stayed 1 night in Apr 2024
Response from BZ on 15 Apr 2024
Un gros merci Serge pour vos excellents commentaires nous sommes bien contents que vous avez eu un très beau séjour à l'Hôtel Brossard.

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. The hotel was beautiful and the rooms were huge. The staff was very friendly. The only thing was there were no restaurants in walking distance and the hotel did not have one either. The drive to area with restaurants were only a few minutes by car so not so bad. But overall a great experience
Stayed 1 night in Apr 2024
Response from BZ on 15 Apr 2024
Thank you Dianne for staying with us. We really appreciate your feedback! We hope to see you again soon!

10/10 Excellent

Carole

Great mini suite, wonderful breakfast every morning. Just across the River from downtown.
Stayed 5 nights in Apr 2024
Response from BZ on 15 Apr 2024
Thanks Carole for staying with us. We appreciate your feedback! We hope to see you again soon!

8/10 Good

Angelo, Mississauga

Liked: Cleanliness, staff & service, amenities
It was a great hotel and a great room very quiet night. Please fix the sink in the washroom in room 121. Water does not go down quickly. Thank you.
Stayed 1 night in Apr 2024
Response from jr on 11 Apr 2024
Thank you for your review, We'll take good note of your comment.

6/10 Okay

Manraj

Disliked: Amenities, property conditions & facilities
Not worth
Stayed 1 night in Apr 2024
Response from BZ on 10 Apr 2024
Thanks for staying with us and we hope to see you again!

10/10 Excellent

Sibylle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the room upgrade very much! Just lovely!
Stayed 1 night in Apr 2024
Response from BZ on 10 Apr 2024
Thank you Sibylle for staying with us. We appreciate your feedback! We hope to see you again soon!

8/10 Good

Reuvy

Stayed 2 nights in Apr 2024
Response from BZ on 10 Apr 2024
Thanks for staying with us. We appreciate your feedback! We hope to see you again soon!

10/10 Excellent

Abdul wali

It was good
Stayed 2 nights in Mar 2024
Response from BZ on 8 Apr 2024
Thank you Abdul Wali for staying with us. We appreciate your feedback! We hope to see you again soon!

8/10 Good

Daniel

Liked: Staff & service, amenities, property conditions & facilities
There were some stains in the hallway carpets, but the room itself was very clean. The building is in front of busy roads with no sidewalk, so it’s a bit inconvenient to try and walk around. Overall, I enjoyed my stay and would recommend it to friends in the area.
Stayed 2 nights in Apr 2024
Response from BZ on 8 Apr 2024
Thank you Daniel for staying with us. We appreciate your feedback! We hope to see you again soon!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from BZ on 8 Apr 2024
Un gros merci Robert pour votre feedback. nous sommes bien contents que vous avez eu un beau séjour à l'Hôtel Brossard. Nous espérons vous revoir bientôt !

6/10 Okay

Qiang

Stayed 1 night in Apr 2024
Response from BZ on 8 Apr 2024
Thank you Qiang for staying with us. We appreciate your feedback! We hope to see you again soon!

10/10 Excellent

Jairo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with staff. Clean and comfortable room.
Stayed 1 night in Apr 2024
Response from BZ on 8 Apr 2024
Thank you Jairo for staying with us. We appreciate your feedback! We hope to see you again soon!

10/10 Excellent

Marcelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this one
Stayed 1 night in Mar 2024
Response from jr on 5 Apr 2024
Thank you for your review

6/10 Okay

Sabrina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Was nice
Stayed 2 nights in Mar 2024
Response from jr on 4 Apr 2024
Thank you for your review

10/10 Excellent

Ayu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from jr on 5 Apr 2024
Thank you for your review

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and super nice staff
Stayed 1 night in Apr 2024
Response from jr on 4 Apr 2024
Thank you for your review