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Reviews of Hotel Zero 1

3.5 out of 5
Hotel Zero 1
01 Rene-Levesque Blvd. Est, Montreal, QC

Reviews

8.4

Very good

Rating 10 - Excellent. 991 out of 2111 reviews" "
Rating 8 - Good. 691 out of 2111 reviews" "
Rating 6 - Okay. 246 out of 2111 reviews" "
Rating 4 - Poor. 101 out of 2111 reviews" "
Rating 2 - Terrible. 82 out of 2111 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karalyn, Plattsburgh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff spoke both French and English which was really nice. The hotel was easy to locate and everything was clean/fresh/ the lobby smelled amazing. We had no complaints during this stay and we would definitely go back.
Stayed 1 night in Apr 2024

8/10 Good

Alexandra

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Pénélope, réception on 30 Apr 2024
Chère Alexandra,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Pénélope

8/10 Good

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Good location for first time visit to Montreal...easy 747 access to/from airport. Clean and comfortable rooms with pleasant staff interactions.
Stayed 2 nights in Apr 2024
Response from Pénélope, réception on 27 Apr 2024
Dear Shawn,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Pénélope

10/10 Excellent

David, Nepean

Travelled with group
Nice boutique style hotel conveniently located in downtown Montreal.
Stayed 1 night in Apr 2024
Response from Pénélope, réception on 27 Apr 2024
Dear David,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Pénélope

10/10 Excellent

Emelie

Travelled with family
It’s my first time to drive in Montreal. I love that’s the hotel is in Main Street but I don’t like the fact that the hotel don’t have parking lot. They should specify in their website that they do valet parking. Overall it’s great experience and I’ll book a room again
Stayed 1 night in Apr 2024

10/10 Excellent

Ann

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Pénélope, réception on 27 Apr 2024
Dear Ann,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Pénélope

10/10 Excellent

Hamid

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from RB on 23 Apr 2024
Cher Hamid,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Rémi

6/10 Okay

Isabel

breakfast wasn’t great, no juice. we called for utensils and there was none at the property. but overall, for a last minute booking it was not too bad.
Stayed 1 night in Apr 2024
Response from RB on 23 Apr 2024
Dear Isabel,Thank you so much for your positive review of our hotel. We are delighted that you enjoyed your stay with us despite the small glitch. We sincerely apologize for this inconvenience.Your satisfaction is our top priority and we are pleased that we have fulfilled our mission. We hope to have the opportunity to welcome you again soon and to offer you an even more enjoyable experience. Again, thank you very much for your support and confidence.Sincerely,Rémi

2/10 Terrible

Geovanna

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It's just all horrible, I was disappointed. Precarious service, the worst breakfast of my life! Room without any light
Stayed 1 night in Apr 2024
Response from RB on 23 Apr 2024
Dear Geovanna,Thank you for taking the time to share your experience with us. We are very sorry to learn that your stay with us did not live up to your expectations and we understand your disappointment.We apologize for any inconvenience you may have encountered during your stay. We take all customer feedback very seriously and will use your feedback to improve our services.We would like to have the opportunity to discuss with you in more detail your experience and find a solution to satisfy you fully. If you agree, we invite you to contact us directly so that we can discuss your situation.Again, we are sorry that your experience did not live up to your expectations. We hope to have the opportunity to welcome you again, In order to show you the qualities of our establishment.Sincerely,Rémi

6/10 Okay

Shivaniben

Stayed 3 nights in Apr 2024
Response from Pénélope, réception on 21 Apr 2024
Dear Shivaniben,Thank you so much for your positive review of our hotel. We are delighted that you enjoyed your stay with us despite the small glitch. We sincerely apologize for this inconvenience.Your satisfaction is our top priority and we are pleased that we have fulfilled our mission. We hope to have the opportunity to welcome you again soon and to offer you an even more enjoyable experience. Again, thank you very much for your support and confidence.Sincerely,Pénélope,Front desk

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would stay here again!
Stayed 1 night in Apr 2024
Response from Pénélope, réception on 20 Apr 2024
Dear Ray,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Pénélope,Front desk

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Great time. Rooms were oddly shaped but really unique.
Stayed 2 nights in Apr 2024
Response from RB on 17 Apr 2024
Dear Megan,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

10/10 Excellent

Ramses

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is a nice, quiet, well situated property with many amenities and sites close by. Super clean and comfortable - great staff who helped us with our questions and needs. Would recommend as a no-thrills hotel in the City.
Stayed 3 nights in Apr 2024
Response from RB on 17 Apr 2024
Dear Ramses,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

6/10 Okay

Lena

Travelled with partner
Disliked: Amenities
Valet team was very prompt and kind.
Stayed 1 night in Apr 2024
Response from RB on 17 Apr 2024
Dear Lena,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

8/10 Good

Muhammad, Toronto

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Property is right downtown close to a lot of entertainment and dining options. Check in and out were smooth. Would stay again.
Stayed 1 night in Apr 2024
Response from Pénélope, réception on 14 Apr 2024
Dear Muhammad,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Pénélope, front desk

6/10 Okay

Mahsa

Stayed 2 nights in Apr 2024
Response from Pénélope, réception on 30 Apr 2024
Cher Mahsa,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Pénélope

8/10 Good

Noemie

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Close to chinatown and downtown montreal. Perfect distance for walking around :)
Stayed 2 nights in Apr 2024
Response from RB on 9 Apr 2024
Dear Noemie,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

4/10 Poor

Roby

Stayed 1 night in Apr 2024
Response from RB on 11 Apr 2024
Dear Roby,Thank you so much for your positive review of our hotel. We are delighted that you enjoyed your stay with us despite the small glitch. We sincerely apologize for this inconvenience.Your satisfaction is our top priority and we are pleased that we have fulfilled our mission. We hope to have the opportunity to welcome you again soon and to offer you an even more enjoyable experience. Again, thank you very much for your support and confidence.Sincerely,Rémi

10/10 Excellent

Chloe

Liked: Cleanliness, property conditions & facilities
The people were very friendly and helpful, lots of character in the neighbourhood. Close to everything we were there to see and do.
Stayed 2 nights in Mar 2024
Response from RB on 9 Apr 2024
Dear Chloe,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

6/10 Okay

Monica

Travelled with group
Disliked: Cleanliness, property conditions & facilities
This hotel is in a good area. The reception staff was very friendly with their attention
Stayed 1 night in Mar 2024
Response from RB on 9 Apr 2024
Dear Monica,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

10/10 Excellent

Michael John, Vancouver

Liked: Cleanliness, property conditions & facilities
An great place to stay
Stayed 4 nights in Mar 2024
Response from RB on 2 Apr 2024
Dear Michael John,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 1 night in Mar 2024
Response from RB on 2 Apr 2024
Dear Courtney,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

8/10 Good

carol-lyne, memramcook

Stayed 1 night in Mar 2024
Response from RB on 2 Apr 2024
Cher Carol-lyne,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Rémi

8/10 Good

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
nice clean and quiet property.
Stayed 3 nights in Mar 2024
Response from RB on 2 Apr 2024
Dear Brandon,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

8/10 Good

???

Stayed 1 night in Mar 2024
Response from Pénélope, réception on 21 Apr 2024
Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Pénélope,Réception

8/10 Good

Surbhi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good place but did not receive room upgrade as per VIP amenities. Also, asked for utensils and was not provided
Stayed 2 nights in Mar 2024
Response from RB on 9 Apr 2024
Dear Surbhi,Thank you for taking the time to share your experience with us. We are very sorry to learn that your stay with us did not live up to your expectations and we understand your disappointment.We apologize for any inconvenience you may have encountered during your stay. We take all customer feedback very seriously and will use your feedback to improve our services.We would like to have the opportunity to discuss with you in more detail your experience and find a solution to satisfy you fully. If you agree, we invite you to contact us directly so that we can discuss your situation.Again, we are sorry that your experience did not live up to your expectations. We hope to have the opportunity to welcome you again, In order to show you the qualities of our establishment.Sincerely,Rémi

6/10 Okay

Joey

Travelled with partner
Liked: Amenities
C’était bien en général le lit avait quelque poil… et c’était quand même assez bruyant et on était au 9e étage
Stayed 1 night in Mar 2024
Response from Pénélope, réception on 31 Mar 2024
Cher Joey,Merci infiniment pour votre commentaire positif sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour chez nous malgré le petit pépin. Nous sommes sincèrement désolés pour ce désagrément.Votre satisfaction est notre priorité absolue et nous sommes heureux de savoir que nous avons rempli notre mission. Nous espérons avoir l'opportunité de vous accueillir à nouveau bientôt et de vous offrir une expérience encore plus agréable. Encore une fois, merci beaucoup pour votre soutien et votre confiance.Cordialement,Pénélope, réception

8/10 Good

Kasra

Stayed 1 night in Mar 2024
Response from Pénélope, réception on 20 Apr 2024
Dear Kasra,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Pénélope,Front desk

10/10 Excellent

alain

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
For the price I was extremely satisfied. Beautiful place.
Stayed 1 night in Mar 2024
Response from Pénélope, réception on 30 Mar 2024
Dear Alain,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Pénélope, front desk

10/10 Excellent

Deijanelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Marie, Réceptionniste on 25 Mar 2024
Cher Deijanelle,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Marie

8/10 Good

Silue

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Pénélope, réception on 23 Mar 2024
Dear Silue,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Pénélope, front desk

10/10 Excellent

Kaif

Stayed 3 nights in Mar 2024
Response from Pénélope, réception on 23 Mar 2024
Dear Kaif,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Pénélope, front desk

8/10 Good

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Decent price
Stayed 2 nights in Mar 2024
Response from RB on 22 Mar 2024
Cher Alex,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Rémi

10/10 Excellent

Ryan

Stayed 1 night in Mar 2024
Response from RB on 11 Apr 2024
Dear Ryan,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

10/10 Excellent

Paula

Stayed 2 nights in Dec 2023
Response from RB on 20 Mar 2024
Dear Paula,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

10/10 Excellent

Aman

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from RB on 20 Mar 2024
Cher Aman,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Rémi

10/10 Excellent

Ryosuke

Liked: Cleanliness, amenities, property conditions & facilities
Very kind and cares about the guests need. I wish the bar near the lobby was open for guests to have access.
Stayed 3 nights in Mar 2024
Response from RB on 20 Mar 2024
Dear Ryosuke,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,

8/10 Good

Monique

Liked: Cleanliness, property conditions & facilities
We love that the room has a microwave and a fridge which makes it easy to prepare small meals. The only inconvenience is that the parking garage is a few blocks away but when travelling minimally, it’s not a problem.
Stayed 1 night in Mar 2024
Response from Pénélope, réception on 17 Mar 2024
Dear Monique,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Pénélope

10/10 Excellent

Marian

Stayed 1 night in Mar 2024
Response from RB on 6 Apr 2024
Dear Marian,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Rémi

10/10 Excellent

taylor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location with a fun atmosphere, room was clean and had a nice look.
Stayed 1 night in Mar 2024
Response from Pénélope, réception on 17 Mar 2024
Chère Taylor,Merci infiniment pour votre commentaire positif sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour chez nous malgré le petit pépin. Nous sommes sincèrement désolés pour ce désagrément. Votre satisfaction est notre priorité absolue et nous sommes heureux de savoir que nous avons rempli notre mission. Nous espérons avoir l'opportunité de vous accueillir à nouveau bientôt et de vous offrir une expérience encore plus agréable. Encore une fois, merci beaucoup pour votre soutien et votre confiance. Cordialement, Pénélope, réception

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Pénélope, réception on 17 Mar 2024
Cher Mark,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Pénélope

8/10 Good

Kelsey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
In general this was a good place to stay. Walking distance to a lot of restaurants, common attractions, and the metro. The rooms and showers are smaller than they appear in the pictures. Had a bit of trouble communicating with the room service person as she said she only spoke French. Overall, we enjoyed our stay.
Stayed 4 nights in Mar 2024
Response from Pénélope, réception on 16 Mar 2024
Chère Kelsey, Merci infiniment pour votre commentaire positif sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour chez nous malgré le petit pépin. Nous sommes sincèrement désolés pour ce désagrément. Votre satisfaction est notre priorité absolue et nous sommes heureux de savoir que nous avons rempli notre mission. Nous espérons avoir l'opportunité de vous accueillir à nouveau bientôt et de vous offrir une expérience encore plus agréable. Encore une fois, merci beaucoup pour votre soutien et votre confiance. Cordialement, Pénélope, réception

8/10 Good

Xena

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Pénélope, réception on 17 Mar 2024
Cher Xena,Merci infiniment pour votre commentaire positif sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour chez nous malgré le petit pépin. Nous sommes sincèrement désolés pour ce désagrément. Votre satisfaction est notre priorité absolue et nous sommes heureux de savoir que nous avons rempli notre mission. Nous espérons avoir l'opportunité de vous accueillir à nouveau bientôt et de vous offrir une expérience encore plus agréable. Encore une fois, merci beaucoup pour votre soutien et votre confiance. Cordialement, Pénélope, réception

4/10 Poor

Che

Stayed 2 nights in Mar 2024
Response from RB on 6 Apr 2024
Dear Che,Thank you so much for your positive review of our hotel. We are delighted that you enjoyed your stay with us despite the small glitch. We sincerely apologize for this inconvenience.Your satisfaction is our top priority and we are pleased that we have fulfilled our mission. We hope to have the opportunity to welcome you again soon and to offer you an even more enjoyable experience. Again, thank you very much for your support and confidence.Sincerely,Rémi

8/10 Good

Julie

Stayed 1 night in Mar 2024
Response from Marie, Réceptionniste on 14 Mar 2024
Chère Julie,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Marie

8/10 Good

Vicky

It needs a little cleaning and rooms are small. But overall an okay experience
Stayed 2 nights in Mar 2024
Response from Marie, Receptionist on 11 Mar 2024
Dear Vicky,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Marie

10/10 Excellent

Kyla

Liked: Property conditions & facilities
Very welcoming and kind
Stayed 1 night in Mar 2024
Response from Marie, Receptionist on 11 Mar 2024
Dear Kyla,We sincerely thank you for your feedback and are delighted to know that your stay with us was pleasant. We hope to have the opportunity to welcome you again very soon.Sincerely,Marie

10/10 Excellent

Renzo

Stayed 1 night in Mar 2024
Response from Pénélope, réception on 30 Mar 2024
Cher Renzo,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Pénélope, réception

10/10 Excellent

Vincent

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from RB on 8 Mar 2024
Cher Vincent,Nous vous remercions sincèrement pour votre commentaire et sommes ravis de savoir que votre séjour parmi nous à été agréable. Nous espérons avoir l’opportunité de vous accueillir de nouveau très prochainement.Cordialement,Rémi

6/10 Okay

Isabelle, Montreal

Liked: Cleanliness, amenities, property conditions & facilities
Tv wasnt working
Stayed 1 night in Feb 2024
Response from Marie, Receptionist on 1 Mar 2024
Dear Isabelle,Thank you so much for your positive review of our hotel. We are delighted that you enjoyed your stay with us despite the small glitch. We sincerely apologize for this inconvenience.Your satisfaction is our top priority and we are pleased that we have fulfilled our mission. We hope to have the opportunity to welcome you again soon and to offer you an even more enjoyable experience. Again, thank you very much for your support and confidence.Sincerely,Marie