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Reviews of Fairfield Inn & Suites by Marriott Morgantown

2.5 out of 5
Fairfield Inn & Suites by Marriott Morgantown
2500 University Town Centre Dr, Morgantown, WV

Reviews

9.0

Wonderful

Rating 10 - Excellent. 620 out of 978 reviews" "
Rating 8 - Good. 266 out of 978 reviews" "
Rating 6 - Okay. 57 out of 978 reviews" "
Rating 4 - Poor. 26 out of 978 reviews" "
Rating 2 - Terrible. 9 out of 978 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay at the Marriott. Room and bathroom were exceptionally clean. Beds were very comfortable. Will start staying at the Marriott from now on.
Stayed 1 night in Apr 2024

10/10 Excellent

Johnathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to great restaurants. Nice views.
Stayed 5 nights in Apr 2024

8/10 Good

Mollie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome check in person. So happy. He is a joy but I have forgot his name. Very clean even though it’s dated. Disappointed that there wasn’t anything else, like sausages or bacon to go with the scrambled eggs. Not a lover of biscuits and gravy. There are other items, waffles, toast , cereal, yogurt etc. Will stay again on our way to and from Florida as it’s in a good location.
Stayed 1 night in Apr 2024

8/10 Good

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and clean
Stayed 1 night in Mar 2024

4/10 Poor

Kara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was closed the entire weekend which is why I booked this specific hotel. Found bug in bed.
Stayed 2 nights in Mar 2024

8/10 Good

Brooke

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at this hotel when in Morgantown. The hotel is clean and the staff is friendly. My only complaint is that the bed was really hard and uncomfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Roxie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
We had appointments at the hospital, we were allowed to check in early considering my husband was worn out from his treatments. The staff was excellent with us. The check in was quick and easy as well as the check out was.
Stayed 1 night in Jan 2024

10/10 Excellent

Edmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: Convenient, easy parking, seems safe. Not Like: I booked it for US$110.88 (CND$ 148.17) but after checking in I saw on my online bank account a charge of $140.00
Stayed 1 night in Jan 2024

10/10 Excellent

Akilan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Nice and clean. Helpful staffs
Stayed 1 night in Jan 2024

10/10 Excellent

Angela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely stay there again
The hotel was completely booked for our 1 night stay and the area and hotel was completely quiet, comfortable and safe. All the lights in the parking lot were operable which is a comforting thing when I travel with my teenage daughter overnight.
Stayed 1 night in Jan 2024

10/10 Excellent

Andrii, Fort Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My reservations was changed to the Hilton Garden due to the Fairfield Inn being over booked. Everything worked out.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jenniffer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tammy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman that checked us in , Dillon, was incredible Need more people like him!
Stayed 1 night in Nov 2023

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Kendall

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room wasn’t clean. There was old food on the floor, and the sync drain had build up looks like it wasn’t cleaned in a while. The room and staff were nice, I was just disappointed in the cleanliness of the room we got.
Stayed 1 night in Oct 2023

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will return.
The staff at the Fairfield Inn were extremely friendly and accommodating. Our room was nice too.
Stayed 2 nights in Oct 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff great.
Stayed 1 night in Oct 2023

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel to Morgantown every 6 months for doctors appointments. This is our go to hotel every time we are there!
Stayed 1 night in Aug 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In town for a Mountaineer game
Had a king suite and was happy with the room and stay. Front desk was friendly and helpful.
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not very clean, bathroom smelled if mildew. Beds not comfortable pillows terrible
Stayed 2 nights in Sep 2023

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, hotel was very clean,pool was clean, friendly staff,close to food and shopping.
Stayed 1 night in Aug 2023

2/10 Terrible

Julie

Stayed 1 night in Aug 2023

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Jenniffer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and attentive.
Stayed 2 nights in Aug 2023

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Michele

Stayed 1 night in Aug 2023

10/10 Excellent

michol, greenville

Liked: Amenities
Employees are engaged with customers. Breakfast is a great experience.
Stayed 2 nights in Jul 2023

10/10 Excellent

ugur

Stayed 1 night in Jul 2023

6/10 Okay

Arlene, Chapel Hill

Travelled with partner
What I didn’t like was I called ahead and asked not to have housekeeping NOT spray the room as I am chemically sensitive. They must not have gotten the memo. The room smelled so strong, I was glad to have a mask along and had to sleep with it on or covers over my head so I wouldn’t get a headache. The room was at 68’ very cold, and not sure if it affected the bed sheets but it felt like the bed (under the fitted sheet) and even on top was wet. I was too exhausted to change rooms but it was not a pleasant stay. Other Fairfield’s have not had this issue.
Stayed 1 night in Jul 2023

10/10 Excellent

Kunsheng

Liked: Cleanliness, staff & service, property conditions & facilities
Great

10/10 Excellent

Angelina, Olean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and the hotel was clean.
Stayed 1 night in Jun 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet. Great coffee.
Stayed 3 nights in Jun 2023

10/10 Excellent

Chris

Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Ann

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to hosp
Stayed 1 night in May 2023

4/10 Poor

Lorie

Stayed 1 night in May 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place by WVU
We stayed here for the WVU graduation and enjoyed it. It was close to everything. Just two nits - there were zero places to recycle your cans and bottles, and it would have been nice for them to clean the room and empty the trash at least once during our three night stay. We had to go down and get bathroom supplies because a maid never came.
Stayed 3 nights in May 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, extremely helpful kind staff. Nice breakfast & amenities. Will definitely staff in the future. Very impressed.
Stayed 1 night in Apr 2023

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

merle, THORNHILL

Stayed 1 night in Apr 2023

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice say.
Stayed 1 night in Apr 2023

10/10 Excellent

Mandy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, i used mobile check in and mobile key, loved this option, especially being myself with 2 little ones. Saved a hassle. Also, a little silly like to express, of all the hotels ive stayed at, when i have clothes laying on the bed, houskeepibg usually just lays them aside or tosses them back on the bed, but the housekeepers folded our night clothes and kids blankets and placed them neatly back in the bed. It was a nice little gesture that i was surprised and thabkful for
Stayed 2 nights in Apr 2023

8/10 Good

Peter, Toronto

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and well maintained. Good breakfast.
Stayed 1 night in Apr 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023