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"Front Desk staff was extremely friendly and helpful! "

"Great! "

" One of the baths was shut down unexpectedly for repairs. They drove us to a connected hotel so we could use that facility."

"Best and new facility and good teamwork with smallest."

"Great place. Nice staff. Welcoming to foreigners and close to the station."

"The staff were very friendly and attentive! The ryokan was beautiful in the snow. In the best possible way, we had a great time laughing with the staff over my stilted Japanese. The lady who showed us our room went above and beyond to make us feel at home. We had a lovely time at Shikitei, and I hope we return!"

"Great quiet room with a coffee house down the hallway."

"Clean room. Staff was very nice"

"Nice people nice hotel…good value!"