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“To Whom It May Concern, This statement serves as formal documentation regarding concerns experienced during a recent lodging reservation. The accommodations and management of the property did not meet the reasonable expectations of transparency, consistency, and professionalism typically associated with hospitality services. During the stay, irregularities arose relating to the organization and oversight of the premises. These included confusion regarding operational management, inconsistencies……

“Home away from home. Very relaxing and quiet. Shawn is extremely hospitable and his team made our stay very comfortable. He went out of his way to accommodate our needs as well, in the facility which was as pictured. Another highlight was the spa services offered - 10 out of 10! Definitely a great place to unwind and escape the city. Zabriko was a great restaurant recommendation for dinner, a mere 10 mins away thanks to a courtesy ride service by the villa! Thanks for a great mini break. We will……

“I definitely recommend this wonderful vacation home. The home, pool and grounds are lovely and the owner goes out of his way to help you get what you need.”

“The house is great. Very clean and inviting with a/c in all the rooms. The kitchen area is convenient and we cooked several meals there. There are some fruit trees on his property that he allowed us to use for our dinner creations. The pool sitting area was my preferred spot to sip on a drink and enjoy the warm evening breeze. Marcus is terrific and super helpful. Hope future guests are able to enjoy a convo with Marcus and get to know him a bit. Overall it was a great stay at Bocean Villa. ”

“Villa as described, though there was one thing that was not and we let the owner know. ”