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Reviews of Hampton Inn Moss Point Pascagoula

2.5 out of 5
Hampton Inn Moss Point Pascagoula
6730 Hwy 63 North, Moss Point, MS

Reviews

8.6

Excellent

Rating 10 - Excellent. 260 out of 487 reviews" "
Rating 8 - Good. 134 out of 487 reviews" "
Rating 6 - Okay. 49 out of 487 reviews" "
Rating 4 - Poor. 22 out of 487 reviews" "
Rating 2 - Terrible. 22 out of 487 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Warren, Severn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

christy lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

RUBEN

Stayed 6 nights in Apr 2024

8/10 Good

CHERIE

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
ok
Stayed 1 night in Apr 2024

10/10 Excellent

Ed

Stayed 1 night in Mar 2024

8/10 Good

Susan

Travelled with partner
The staff were wonderful. The faucet handle in the bathroom came off in my hand. We were immediately moved to another room. The wifi needs improvement. We couldn’t connect even after following the directions.
Stayed 1 night in Mar 2024

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Southern Hospitality At Its Finest
Stayed 5 nights in Jan 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe, quiet, clean & friendly.
Stayed 1 night in Jan 2024

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Irene

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel only had one luggage carrier. It wasn’t available when we needed it.
Stayed 1 night in Dec 2023

6/10 Okay

Alison

Travelled with pets
Stay was okay. Surprised pet fee was $25 over price on website but no sympathy from desk clerk. Room was clean but chair in room was dirty and had a hole in it. Bathroom walls had wallpaper coming off. Duvet on bed was dingy. Expected better condition from a Hampton Inn. Location is convenient and continental breakfast was good.
Stayed 1 night in Dec 2023

8/10 Good

BILLY

Stayed 2 nights in Dec 2023

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to several restaurants. The clerk was a pure joy! I’d come back just to visit her!
Stayed 1 night in Nov 2023

6/10 Okay

Yolanda

Travelled with partner
Disliked: Property conditions & facilities
room rates are good, property needs updating, lots of stray cats hanging around.
Stayed 3 nights in Nov 2023

10/10 Excellent

Beverly

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Nov 2023

8/10 Good

Vickey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 1 night in Nov 2023

2/10 Terrible

Marilyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad stay bad room for dog families!
Hampton Inn Moss Point Pascagoula Was horrible! I drove for 9 hours from Asheville North Carolina! Needed a clean comfort stay I have a small dog less than 10 lbs, house broke. My room was stinky, there was still dog poop on carpet from previous guest because my dog had not entered room YET! I stepped in it!! The door was cracked open because it is hard to close! The carpet at the door area has been ripped! Likely these rips & tears likely from non behaved dogs! BUT dog fee is $75 ! Why is the carpet not repaired?? This must be a dog room? A room given to guest with dogs!! Dog families deserve clean rooms just like all other paying guest!! I have never been so disappointed in Hampton Inn!! I never have made such a bad review either!! But this is too disappointing not to mention in the comments!! It was 1230am when I got to my room after driving all day!! So NO I did not report to front desk my unhappiness! Also I paid for my room on Hotels.com BUT THE FRONT OFFICE STAFFED STATED NO IT WAS NOT PAID ON WEBSITE!! So! Of course now I have a double charge for the night!! My room cost $292 for this dump! $100 a night(doubled)plus $75 pet fee!! Ridiculous!! I am tired. Sleepy & disappointed!!
Ripped carpet at door
Ripped carpet at door
Old stinky carpet
Stayed 1 night in Nov 2023

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
As a Hilton member, i was disappointed that i didn't receive a complimentary bottled water when i checked in. The staff seems nice and friendly.
Stayed 3 nights in Nov 2023

8/10 Good

DAVID

Liked: Staff & service
Disliked: Cleanliness
Got checked in to my reserved room (king) and unpacked and there was no hot water in the shower. They changed my room to a double. The chair in my room had a large and easily visible stain that looked like the bottom of a shoe that had just stepped in gum or other forms of street gravy.
Stayed 4 nights in Nov 2023

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly check in Quiet stay
Stayed 1 night in Oct 2023

10/10 Excellent

Anthony

Stayed 1 night in Oct 2023

10/10 Excellent

Delynna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good area
We just needed a place to stop and this was a great choice. Clean, great service, good size room, but the breakfast tasted microwaved.
Stayed 1 night in Oct 2023

8/10 Good

Reagan

Liked: Staff & service
Disliked: Property conditions & facilities
The front desk staff when we checked in was very polite and quick! Everyone we encountered was happy and helpful!
Stayed 1 night in Oct 2023

6/10 Okay

Roy

Travelled with family
Showing its age some, shampoo dispenser mounted to wall was empty.
Stayed 1 night in Oct 2023

10/10 Excellent

Crystal

Stayed 1 night in Oct 2023

2/10 Terrible

LaTrice

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was horrible, the smell was atrocious and the night staff was rude! She did not accommodate my concerns at all! NEVER BOOK HERE!!!
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Yanhuang

Stayed 1 night in Aug 2023

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the nicer Hampton Inn's I've stayed in. Hotel staff were all friendly. Check-in was quick and easy. Lobby area was clean. Enough parking spots during the night I stayed. Rooms were clean, spacious, and modern. Beds were very comfortable as too the pillows. Bathroom was clean. All towels and bed linens were clean too. I hope all other Hampton Inn's that have fallen behind in their standards catch up like this hotel. Can definitely recommend this property based on my stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Lashone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Larry

Travelled with family and small children
Liked: Cleanliness, staff & service
Nice rooms
Stayed 1 night in Jul 2023

8/10 Good

Alan

Liked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Quay M.

Stayed 2 nights in Jun 2023

4/10 Poor

Patricia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Needs updating. All halls were so hot, felt like a heater wad on. Room door was very hard to open and close. Bathroom in room was also hot.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at the Hampton. Checking in was super. The lady behind the desk was super sweet checking in and out. Our room was so cozy. We will definitely be coming back. Everything was so clean, and kept. 10/10. We were very pleased with everything!

10/10 Excellent

Toni

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I choose to stay at this location every year at this time while attending a bowling tournament. It is always clean, quiet, and the staff is always very pleasant and accommodating to our needs.
Stayed 1 night in Apr 2023

10/10 Excellent

Ashley

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Kedrick

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
no review
Stayed 3 nights in Mar 2023

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thumbs up
The room was very comfortable and very quiet.. The bed was very comfortable even with a bad back. The cleaniness was outstanding as well as the decor.
Stayed 2 nights in Mar 2023

2/10 Terrible

Fabianne

Stayed 1 night in Mar 2023

6/10 Okay

Stacy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
At least we got good sleep…
Arriving late went ahead and requested the hotel add my Hilton rewards number to my account to enable contactless check in. However this feature didn’t work. Therefore had to go to the front Desk where Mary provide me with two keys to the room 308. Upon arrival to the room the keys would not open the door. Returned to Mary for a new set yet had the same result. Mention it seemed that the room maybe occupied. Mary confirmed that the room was indeed occupied by another guest who was given our room key in error and unfortunately that guests assigned room did not have enough beds. Fast forward an 45 mins we were given another room (312). Upon waking up in the morning received and email receipt showing I was being charged by the hotel for room 312. Went to talk to Mary and learned that the stored card information from my paired booking with Hotels.com did not transfer to the new room. After spending 40 mins on the phone with hotel.com they were able to work with the hotel to have my card credited and the hotel.com corporate card charged instead. All worked out but the whole experience from arrival to departure was very stressful. The room was spacious and clean. The beds were comfortable and surprisingly the ac cooled the room down to a perfect sleeping temperature. Mary was faced with a challenging situation- a tired guest and a bunch of mistakes that just presented more problems. She handled the situation as best as she could and remained patient and friendly with me.
Stayed 1 night in Mar 2023

10/10 Excellent

Vickey

Travelled with family
The stay was very nice and room was cozy and clean
Stayed 1 night in Mar 2023

4/10 Poor

Daniel, Allen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The mattresses were old and uncomfortable.
Stayed 1 night in Mar 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

4/10 Poor

Nancy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our bathroom in our room when we arrived was not clean, we had to be moved to another room. The property is in dire need of an update and better maintenance... paint peeling on bottom of doors, carpet worn, dirty around edges, edge of door missing. We have stayed in many Hampton Inns. They are usually top notch. This one does not meet their standards at all. Very subpar!!
Stayed 1 night in Jan 2023