Hakone Mount Ashigara Hotels

"We had a room with a private bath on the balcony. Our room was very clean and well appointed. My husband and I had separate single beds - not sure if I made a mistake with the booking or if that was standard. The location of the hotel is stunning. The staff were incredibly welcoming and accommodating. There was a shuttle bus from the local train station which we didn’t know until a couple of days before our trip. The included teppinyaki dinner was one of our favourite dinners in our whole time in Japan. No tattoos allowed in the public baths, but the private bath was perfect for me. "

"Beautiful place in the mountains, lovely staff, really recommend it!"

"Amazing location. Kind and helpful staff especially Sato at the check in and during our whole stay."

"Amazing hotel and great staff"

"This was the nicest hotel I stayed in my entire trip. They gave us a full course dinner which we didn't know we had. The rooms are spacious and clean it was just amazing for Japan when you usually get a small room."

"breakfast was good and staff did a great job"

"It was fantastic. Love the house!"

"Despite the beautiful location of the hotel, the staff and facilities were unfortunately very uninviting. No amenities were given and everything had to be bought at an extra cost. Additionally the hotel bar did not have change so you had to pay with the exact amount if you wanted to get a drink. Finally, the room itself was decent, felt clean but unfortunately the futons were extremely uncomfortable (and I sleep on Japanese futon very often). Don't count out hakone from your trip but I would recommend looking elsewhere if you plan on staying."

"Room is good, but the shower room is on the ground floor same place with the hot spring, the bus stop is nearby to the train station, however there is no supermarket or restaurant nearby, you have to take the bus to get there, hotel is quite far from the train station that the bus fare is not cheap "