Bangkok Muangthai Rachadalai Theatre Hotels

"All excellent. The staff, free shuttle to Thong Lor BTS, wifi, amenities. I really appreciated how the staff were attentive and tried to help. They were each so kind. Will absolutely recommend and if I return to Thailand will stay again!"

"The staff was outstanding. I have to give a personal things to all the people all the staff that works at the Lancaster. I think Lancaster is an excellent hotel. I wish they had a long-term stays. I’m coming back and I would love to stay there for 30 days in a row were a reasonable price of course but that’s for you to decide. "

"Ok"

"Exceptional staff and prestige rooms."

"Our experience unfortunately did not match the positive reports we had read. Prior to arrival, I emailed to ask about early check-in, knowing it might not be possible. After a 12-hour overnight flight, we arrived at 13:00 and were repeatedly told to return in increments of 30–60 minutes, each time after housekeeping was contacted. At no point were we offered alternatives or guidance on how to spend the time, such as using the pool or exploring nearby areas. As first-time visitors to Bangkok, this lack of direction left us sitting in the bar until the official check-in time. We booked a pool-view room expecting balcony/terrace access, as shown in the photos, but the doors were locked with a sign stating “Do not open.” This made the upgrade pointless. Because we were never informed about the pool facilities or how to access them, we missed out on that experience entirely. Overall, the main issue was not the inability to check in early, but the poor communication and lack of hospitality. Clear information and proactive service would have made a significant difference."

"Clean, spacious, great staff, and good location. We were within walking distance of many restaurants. "

"Gym is minimal at best. "

"Decent hotel, great staff.. unfortunately there's a massive building being built directly beside it so it's gonna be noisey for probably at least another year.. "

"The staff, food, service, rooms, and everything about this hotel is A+++!! The buffet breakfast is WORTH IT!!! Not one negative thing to say about this hotel!"