Excellent experience at Taj. Near the airport and very convenient. Staff was excellent
Shubha
2025 年 7 月入住 1 晚
8/10 还可以
Ashwin G
与家人及幼儿出行, 与家人出行
2025 年 7 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall, the Taj Santacruz is an excellent hotel to stay in the Vile Parle, Mumbai area. Its proximity to the T1 airport terminal makes this hotel the # 1 choice for me and perhaps others. The one issue we did face is with microwave oven hygiene as we were travelling with a toddler and we had requested for a microwave oven in our room. However, once this issue was reported, the management staff at the Taj went above and beyond to help us, correct the issue and make our stay as comfortable as it could be. Great place for families and if travelling with young kids, amazing food and the runway view rooms are a stress buster!
Ashwin G
2025 年 7 月入住 4 晚
10/10 超赞
Mufaddal
2025 年 7 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Awesome time, my kids loved it!
Mufaddal
2025 年 6 月入住 1 晚
4/10 很差
Anindya,Vancouver
商务旅客
2025 年 7 月 4 日
Major problems with reservation extension in this hotel. I wanted to extend the room by one night (from July 4 to July 5). Should have been easy! No! I spoke with reception and the person confirmed my room was extended till July 5. Next morning (july 3)I went down to lobby and forgot my room key. Went to reception, they said they could not find my room extension for July 5. Then confirmed they found it and gave me my key. This morning (July 4) I got a call from reception enquiring about my checkout time! I told them my room was extended till tomorrow, July 5. They, again, could not find the extension on my reservation and said they will call back. No call! I went down to reception this afternoon after discovering my room key wasn't working. Reception told me my reservation was terminated as I was to check out today, July 4! No reservation extension was made in the system! Then she dug in further and found that my reservation as actually made from July 5-6! So she made a new booking in the system for me! 4th time the charm, I hope! Incredible ineptitude on display by the reservation team! Will not stay here again!
Anindya
2025 年 7 月入住 3 晚
10/10 超赞
Shivani
2025 年 7 月 3 日
Shivani
2025 年 5 月入住 1 晚
10/10 超赞
George,Chesterfield
2025 年 7 月 2 日
George
2025 年 6 月入住 3 晚
10/10 超赞
ANUP
2025 年 7 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Loved the stay
ANUP
2025 年 6 月入住 2 晚
2/10 糟糕
Neeraj,Summit
与家人出行
2025 年 6 月 24 日
Following a botch by our airline in getting us to Mumbai on time, the hotel was uncompromising on accommodating changes to our itinerary. Previously, it took several reminders to contact the hotel (including a call when I was placed on hold for 25 minutes and abandoned) to line up concierge needs.
Neeraj
2025 年 6 月入住 1 晚
10/10 超赞
Kailash
与家人出行, 商务旅客
2025 年 6 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Good property to stay
Kailash
2025 年 6 月入住 1 晚
10/10 超赞
Anshita
2025 年 5 月 15 日
Anshita
2025 年 4 月入住 1 晚
10/10 超赞
Ajinkya
2025 年 5 月 14 日
满意:清洁度
Ajinkya
2025 年 5 月入住 1 晚
10/10 超赞
Rajesh Kumar
与家人出行
2025 年 5 月 9 日
满意:员工和服务、服务设施、住宿条件和设施
Its been a pleasant stay and staff has been so friendly in accommodating the requests.
Rajesh Kumar
2025 年 5 月入住 1 晚
10/10 超赞
Marissa Aarti
2025 年 5 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
Marissa Aarti
2025 年 5 月入住 2 晚
10/10 超赞
Chloe
2025 年 4 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Chloe
2025 年 4 月入住 1 晚
8/10 还可以
DURAIYA
2025 年 4 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
DURAIYA
2025 年 4 月入住 3 晚
10/10 超赞
Lalit
商务旅客
2025 年 4 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great confirt
Comfortable location and room details perfect with service
Lalit
2025 年 4 月入住 4 晚
10/10 超赞
Mehul
2025 年 4 月 20 日
Mehul
2025 年 4 月入住 1 晚
10/10 超赞
Avishkar
2025 年 4 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Avishkar
2025 年 4 月入住 1 晚
2/10 糟糕
Jigar
2025 年 4 月 10 日
不满意:清洁度、员工和服务、住宿条件和设施
Worst Taj in India
Pathetic staff and service. Very rude staff behaviour. Worst Taj in India
Jigar
2025 年 3 月入住 1 晚
10/10 超赞
Ajeshkumar
与家人出行, 团体旅客
2025 年 4 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
Rooms are Specious and very clean,Shower is very clean and comfortable.I always try to stay at Taj Property when I am in India.
Ajeshkumar
2025 年 4 月入住 1 晚
10/10 超赞
M
商务旅客
2025 年 4 月 10 日
满意:清洁度、住宿条件和设施、客房舒适度
Great facilities but service levels at reception area very poor by Taj standards