Muscat Family Hotel

"This is a great

resort - lovely beach, lazy river, pools galore. We’ve had a great stay and I’d recommend. But, having been to other Shangri-La hotels it doesn’t live up to the same 5 star high quality standards. Service is a little poor, food is overpriced and standards overall not quite as we would have expected for the price. Perhaps Al Husn is a different. "

"Positives: Clean rooms and bathrooms, tea/coffee facilities in room, helpful staff, good variety in buffet breakfast, refillable drinking water arrangement in room ( environmentally friendly) To be improved: the blinds fixed on the glass wall of the bathroom should be inside the glass .. to ensure proper privacy, room amenities are basic Overall - a decent

hotel"

"This IG hotel is a

resort style place in a quiet part of the Muscat city beach zone. There are large hotel grounds with pools and a gym all lacking any type of useful directions. The hotel has placed a large surcharge on local taxi rides and there is no local bus service so transport around the city is expensive. The main problem with this hotel is the house-keeping service - poorly trained and understaffed - so any normal check in is very slow and often delayed due to rooms not being...

"This is one of the best hotels I have ever stayed at. The hotel is beautiful. The staff are super helpful. A big shout out to Lucy in the buffet restaurant and the waiter from Mumbai (sorry I have forgotten your name). They both went out of their way to make sure we had everything. The waiter went out of his way to find my friend a particular sweet she had asked for. I must say thank you to the staff in the spa who also went out of their way to help. We took the inclusive package which was...

"Gutes Preis-Leistungsverhältnis Gutes Frühstücksbuffet"

"The hotel is located at a beach front. Easy acces to beach and 5 minutes walk to a small mall called Water Front. Grand Hyatt staff is professional and polite at all times. Rooms are clean and well maintained but the mattress and pillows are too soft. Need to change that. Other than that it was a fantastic

holiday!"

"Nice hotel, excellent staff, clean room, good AC, I was in deluxe room good swimming pool, and gam "