Naina Devi hotels from HK$95

"Very poor room maintenance and cleaning services. We get bedsheets changed by ourselves after checking in. Bedsheets and pillows covers and blankets were not cleaned or washed up. No soap in washroom on our first day. Very poor customer service."

"Nice, modern and comfortable hotel. Staff excellent, location good. No kettle tea/coffee in room, and no glasses for the water provided (first hotel missing these things on our trip wich is almost 20 days in and 12 properties in)"

"View of the town and sense of history was great"

"Staff And most importantly their refund policies, they will keep saying that they are refunding but once money is with them they wont"

"Ok experience"

"Unfortunately, our experience at this hotel was disappointing and fell well below our expectations. Although the rooms were clean once inside the property and the beds were comfortable, the overall appearance and presentation of the hotel were very poor and did not create a welcoming first impression. The hotel appeared to be inadequately managed, with just one person acting as receptionist and seemingly responsible for the overall running of the property. The service and professionalism of the...