「I had a wonderful stay at Kempinski, and this being my third visit this year says it all.
Irene at the front desk was welcoming and efficient, Frantz, Alvin, and Moses from guest support were consistently attentive, and Ruth at the Balcony Bar delivered excellent service.
The strong leadership of GM Hakiki is clearly reflected in the team. Exceptional service throughout — I’ll definitely be back.」
「I had a wonderful stay at Kempinski, and this being my third visit this year says it all.
Irene at the front desk was welcoming and efficient, Frantz, Alvin, and Moses from guest support were consistently attentive, and Ruth at the Balcony Bar delivered excellent service.
The strong leadership of GM Hakiki is clearly reflected in the team. Exceptional service throughout — I’ll definitely be back.」
「We had a great time! The staff members are a dream, super nice and welcoming, always happy to help. Breakfast is great with a lot of options! Great location and facilities in the hotel. We’d definitely recommend! 10/10」
「We had a great time! The staff members are a dream, super nice and welcoming, always happy to help. Breakfast is great with a lot of options! Great location and facilities in the hotel. We’d definitely recommend! 10/10」
「I stayed 2 nights at this hotel which is in the city centre. The rooms are not big but comfortable and clean with toiletries and coffee/tea. House keeping was efficient and my bath robe was promptly delivered. The buffet breakfast was excellent with an egg station and different selection of hot dishes offered everyday.」
「I stayed 2 nights at this hotel which is in the city centre. The rooms are not big but comfortable and clean with toiletries and coffee/tea. House keeping was efficient and my bath robe was promptly delivered. The buffet breakfast was excellent with an egg station and different selection of hot dishes offered everyday.」
「Great hotel, location is in Nairobi city area, walking distant to banks, restaurants, supermarkets etc.
The hotel has everything you need, and has excellent service! All the staffs have super nice smile!」
「Great hotel, location is in Nairobi city area, walking distant to banks, restaurants, supermarkets etc.
The hotel has everything you need, and has excellent service! All the staffs have super nice smile!」
「I had a wonderful one night stay on Monday 15/12/2025. The room was great. the staff were very efficient and friendly, and I had a wonderful breakfast. I will definitely stay at Crowne Plaza JKIA again if I ever have a late arriving flight to Kenya. It made everything so much easier and more pleasant for me. Asanteni sana sana to the Team. :-) 」
「I had a wonderful one night stay on Monday 15/12/2025. The room was great. the staff were very efficient and friendly, and I had a wonderful breakfast. I will definitely stay at Crowne Plaza JKIA again if I ever have a late arriving flight to Kenya. It made everything so much easier and more pleasant for me. Asanteni sana sana to the Team. :-) 」
「hotel is great! staff is friendly and rooms are great.
Just a thought that they should have a shuttle service to areas within 3km or something like that as most of the 5 stars hotel in the world have that when it is in a traffic inconvenience area」
「hotel is great! staff is friendly and rooms are great.
Just a thought that they should have a shuttle service to areas within 3km or something like that as most of the 5 stars hotel in the world have that when it is in a traffic inconvenience area」
「The price is reasonable, free parking, complimentary transportation to Wilson Airport. It’s very convenient when flying from Wilson Airport and it’s also not far from JKIA. The room was spacious and all staff members were nice.」
「The price is reasonable, free parking, complimentary transportation to Wilson Airport. It’s very convenient when flying from Wilson Airport and it’s also not far from JKIA. The room was spacious and all staff members were nice.」