2 bars/lounges
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Reviews of Melili Hotel

3.5 out of 5
Melili Hotel
Melili Rd, Nairobi

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 2 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Reception claimed they have no contact with Expedia and that they will reject the voucher. Did not stay there.
Stayed 1 night in Mar 2021
Response from JC on 6 Apr 2021
We apologize for the experience caused. We will work on resolving the challenges faced.

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021
Response from JC on 10 Mar 2021
Thank you for staying with us. We look forward to hosting you again.

8/10 Good

Phil, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to all my needs. Very convenient.
Stayed 23 nights in Jan 2020
Response from AA Ho on 12 Feb 2020
Thank you for your review of our establishment. We hold your critic in high regard and will work to keep improving our hotel.

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from RW on 23 Jan 2020
Hello, It was our pleasure serving you at our hotel, and we look forward to hosting you some other time.

6/10 Okay

Gun Woo

Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Norah, st.louis. missouri USA.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked for my parents and brothers coming in for graduation and they had lots of praise for the place.
Stayed 2 nights in Mar 2018

2/10 Terrible

Victor Manuel

Disliked: Property conditions & facilities, room comfort
una estafa
La reserva decía que era una habitación con vistas a un jardín, frigorífico, aire acondicionado y caja de seguridad. Todo es mentira. No hay nada de eso y las vistas son como un un vertedero garage. Por si esto fuera poco debajo de la ventana que da al vertedero han colocado un tejado de uralita que genera un ruido que no te permite dormir en toda la noche. El peor hotel, si a eso se le puede llamar hotel, en el que he estado en mi vida.
Vistas al jardín
Vistas al jardín
Vistas al jardín
Ducha
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Das Personal war freundlich und hilfsbereit. Jedoch war unser Zimmer nicht sauber. Das Personal hatte die Fenster offen- und das Licht angelassen, so dass das Zimmer voller Moskitos war. Das Moskitonetz war undicht und wir waren total zerstochen. Die Fenster haben keinen Schallschutz und das Hotel liegt an einer vielbefahrenen Straße. Wir könnten nicht schlafen wegen dem Lärm. Es war nicht genug warmes Wasser für 2 Personen da, so dass die 2. Person kalt duschen musste!
Stayed 1 night in Jul 2019