Garden

Reviews of Chardonnay Lodge

2 out of 5
Chardonnay Lodge
2640 Jefferson St, Napa, CA

Reviews

7.4

Good

Rating 10 - Excellent. 133 out of 433 reviews" "
Rating 8 - Good. 128 out of 433 reviews" "
Rating 6 - Okay. 78 out of 433 reviews" "
Rating 4 - Poor. 57 out of 433 reviews" "
Rating 2 - Terrible. 37 out of 433 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Jeanne

Disliked: Cleanliness, staff & service, property conditions & facilities
Old and run down
Stayed 4 nights in Apr 2024

8/10 Good

Kathy, San Jose

Travelled with family, Travelled with partner
Staff was great, the room is compacr but has all the necessities except a closet (a small rack above the microwave/ coffee maker area). It was clean and good location (just a mile or so from our party we were going to).
Stayed 1 night in Apr 2024

10/10 Excellent

Zoraida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2024

6/10 Okay

Cassara

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Decoration was nice but when I stepped into the room and walked around my foot/sock got so dirty from it.floors like that should be vacuum and mopped really good
Stayed 2 nights in Mar 2024

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Very cute and friendly service
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
Cheers
Stayed 1 night in Mar 2024

10/10 Excellent

maryam, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Mar 2024

4/10 Poor

Caitlin

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Angie

Liked: Cleanliness, staff & service
Good economy stay at Napa. It’s motel style so if you are looking for something like the name brand hitel, this is not the place. It is just a place to sleep since you will be out all day exploring all the wineries and restaurants. The amenities are also a bit old and simple. Friendly staff and they also have tickets to free wine tasting at some local wineries.
Stayed 2 nights in Oct 2023

6/10 Okay

Tremaine, Stockton

Liked: Staff & service
Disliked: Cleanliness
The bathtub needed to be cleaned better and a trash can was full of wine. Otherwise it was ok.
Stayed 1 night in Feb 2024

2/10 Terrible

Dennis

Disliked: Cleanliness, amenities, property conditions & facilities
Will not recommend nor ever stay there again, dirty, dirty, dirty plus TV was terrible their WiFi was difficult they should close down!
Stayed 2 nights in Feb 2024

4/10 Poor

Emma

Travelled with family
Disliked: Amenities, property conditions & facilities
Really not worth $300 for a night. Its more of a roadside motel than a lodge. The person who photographed this place did a great job, as it really doesn't look like this. The room was basic and disappointing (for $300) During our visit to napa we bought some cheeses and smoke salmon from a winery, to have for lunch. When we got it out of the fridge, it was all frozen solid.
Stayed 1 night in Feb 2024

4/10 Poor

Anna

Stayed 1 night in Dec 2023

10/10 Excellent

Camelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Angelina

Stayed 1 night in Dec 2023

8/10 Good

David

Stayed 3 nights in Nov 2023

4/10 Poor

Tammi

Travelled with partner
Liked: Cleanliness, staff & service
Everything seems good but when we went to get in bed there was no fitted sheet so we slept in clothes to not sleep on the mattress pad cover and all the stuff shifted every time you moved. It was disappointing as I had stayed here previously
Stayed 1 night in Nov 2023

8/10 Good

Gregg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quaint facility in Napa. Staff helpful. Not your big box motel.
Stayed 1 night in Nov 2023

4/10 Poor

Delaine

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lodge was very comfortable.
Stayed 1 night in Nov 2023

8/10 Good

Joe

Stayed 1 night in Nov 2023

10/10 Excellent

Lora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute place to stay, and reasonably priced!
Stayed 1 night in Oct 2023

4/10 Poor

Renee

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Agreeable man who checked us out. I think we just have different ideas of what is acceptable level for cleanliness. Dirt was lining the inside of the shower curtain. Hair on shower stall wall. Friends in another room decide to forgo the shower in their room. Gap under the door to outside. Minimal decor. Again the staff was pleasant - we may just have different standards. Surprised that the price was so high considering the condition of the room. We were located to the downtown which was a plus.
Stayed 1 night in Oct 2023

4/10 Poor

Judy

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Not as advertised, needs to be updated
Stayed 1 night in Oct 2023

2/10 Terrible

Abel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever, old building, zero maintenance. Restroom for didn’t close, AC didn’t work, Expensive for what they offer. Don’t visit this place ever in your life.
Stayed 1 night in Oct 2023

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jennie, Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Joseph

Smoke Detectors, look like the batteries our hanging out?
Stayed 1 night in Sep 2023

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and the property is unique. It is clear how much they care.
Stayed 1 night in Sep 2023

2/10 Terrible

Steve

Travelled with family
Disliked: Amenities, property conditions & facilities
This property is over priced for what you get. The rooms were not clean. Dead bugs in the the ceiling lights. Mold in the bathroom. The bathroom door was filthy with dirt. Auto mechanic shops border tge property.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mary
The room was clean and the bed was comfortable,
Stayed 1 night in Sep 2023

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was so dirty, there was no toilet paper in the room. I had to wake up staff who I’m assuming owns the motel to get toilet paper. There’s no tissue in the room no bedside lamp. You only have the overhead bright light. There were dirty towels left in the room. A hole in the bathroom door. I could go on and on, but I would not stay at this place. We were desperate and only needed one night. The rooms were just really broken down and if it would’ve been clean, I probably would’ve given maybe three stars but I mean the walls were dirty. It was just gross.
Stayed 1 night in Sep 2023

10/10 Excellent

Lawrence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good, Grateful they were able to accomodate me for an extra night. All around Great Service. Highly Recommend
Stayed 2 nights in Sep 2023

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Logan A.

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
It's a basic 2 star hotel, but the staff was nice. The room were very very small but clean. You could stay at nicer places, and you can also pay way more (especially in September/October).
Stayed 4 nights in Sep 2023

8/10 Good

Kathleen G.

Stayed 1 night in Sep 2023

2/10 Terrible

Rebecca

Disliked: Staff & service, property conditions & facilities
The room was small and cramped for two people, no surfaces to set items on, no lamps on nightstand, tiny bathroom vanity.
Stayed 2 nights in Sep 2023

6/10 Okay

Cynthia

Travelled with partner
I love the garden area and rooms were clean. Downtown Napa is also very near by. However, my first room had issues with tub drainage. We were moved to a different room and the controller for the TV was low on battery.
Stayed 2 nights in Sep 2023

4/10 Poor

Dawn

This place is a classic motel, probably from the 60s or 70s. It was decently clean, the bed was alright. Small bathroom was sufficient but the tub did not drain at all. It made do for one night. I think you have to move up significantly in price to get something a bit better.
Stayed 1 night in Sep 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Room was clean and comfortable. Safe area and close to dining and shopping. Enjoyed my stay.
Stayed 1 night in Sep 2023

8/10 Good

Sally

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Venche

Stayed 2 nights in Sep 2023

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall nice
Overall it was nice. Only 2 complaints. One is that it was smaller than we thought and two the drain in the sink and shower took a long time to drain.
Stayed 3 nights in Sep 2023

6/10 Okay

Bridgette

Travelled with partner
It was basic but had a very bad, musky smell coming from the sink and bath tub. It was fairly clean and quiet so that was good. I wouldn’t spend $200 a night here though. I think it’s worth more like $65-$100 tops!

10/10 Excellent

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, needs little upgrade on the outside
Stayed 1 night in Sep 2023

10/10 Excellent

Joseph

Stayed 1 night in Sep 2023

4/10 Poor

Cecilia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never staying here again
I didn’t expect much at this price but they misrepresent the quality of this place. Paid for a double queen room and got 2 full size, the closet was a foot wide, blocked side of the bed so you had to climb in from the foot edge, doors and walls dirty.A/C took a long time to cool the room down. Amenities are a mini fridge, microwave, coffee maker tower. Clerk tried to sell us a “Love Lock” for $40 (cash only) that you could attach to something in the garden or anywhere around town. The garden is right up against the street. When we pointed out that we reserved a double Queen room and the beds were clearly not queen size the clerk explained that because we got the room for cheap on the internet we got last choice of rooms. I guess it is our fault they offered the price and I got a discount through a membership so it doesn’t matter if they honor the reservation. The info book describes having a basket of water and snacks and custom murals in each room…. Nope. Walls looked like they were sponge painted in the 80’s and there were just 2 bottles of water in a wire basket. It was quiet and seemed safe, thankfully since the deadbolt was broken.
Weird stain on hand towel hanging in the vanity area.
Dirty door
Toilet is so close to shower wall someone put a knee sized dent in wall
This is the closet. There is no dresser or suitcase stand.
Stayed 1 night in Aug 2023

6/10 Okay

Kyle

Travelled with group
Liked: Cleanliness, staff & service
Stayed for concert at Oxbow
Stayed here for a concert at the Oxbow, it was very affordable, basic hotel. Clean, comfortable beds, friendly staff. My one big complaint was the AC in our room didn’t work, it was more or less just a fan.
Stayed 3 nights in Aug 2023

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location to stay in Central Napa and very close to restaurants. The room was extremely clean and comfortable. The staff was very friendly and helpful. Highly recommend the Chardonnay Lodge.
Stayed 1 night in Aug 2023