My son was going by himself on this trip. I (his father) called the hotel to make sure they let him in, because he is under 21 years old. The lady on the phone told me that he will have no problems to check in. I asked her several time to make sure and I know the rules. She confirmed several times that everything is going to be fine and no problems. My son was on the phone with me and heard all our conversation.
His flight got delayed and he arrived at the hotel 2am and very tired from all day travel. The hotel has no notes about my request and no notes about conversation on the phone. They didn’t let my son go to the room and he was asked to sleep in the lobby. This is unacceptable!
I tried today to call hotel and talked to them about it. No communication back whatsoever…
None of your requirements mentioned in my review. If you don’t want to post it, this is on you!
Sebastian
於 2025 年 7 月住了 5 晚
8/10 不錯
Tim
2025 年 7 月 10 日
讚好:整潔度、職員與服務和住宿狀況
Parking
Tim
於 2025 年 7 月住了 1 晚
10/10 優異
laurie
2025 年 7 月 7 日
laurie
於 2025 年 7 月住了 4 晚
8/10 不錯
Samuel
家人同遊
2025 年 7 月 3 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property was clean within walking distance of a few small shops.
Samuel
於 2025 年 6 月住了 3 晚
8/10 不錯
Vasile
2025 年 6 月 29 日
Vasile
於 2025 年 5 月住了 2 晚
6/10 一般
Matt
2025 年 6 月 28 日
讚好:整潔度、職員與服務和住宿狀況
Matt
於 2025 年 6 月住了 4 晚
10/10 優異
Yolanda
2025 年 6 月 25 日
讚好:整潔度、職員與服務和住宿狀況
Great stay
Yolanda
於 2025 年 6 月住了 1 晚
10/10 優異
Ruba Fahria
商務旅客
2025 年 6 月 18 日
讚好:整潔度、設施服務和住宿狀況
It was great
Ruba Fahria
於 2025 年 6 月住了 3 晚
10/10 優異
Chris And Meagan
2025 年 6 月 16 日
讚好:整潔度、職員與服務和住宿狀況
Chris And Meagan
於 2025 年 5 月住了 1 晚
10/10 優異
Jefferey
2025 年 6 月 8 日
讚好:整潔度、設施服務和住宿狀況
It’s a castle yo!
Jefferey
於 2025 年 6 月住了 1 晚
10/10 優異
Sahiris
多人同遊
2025 年 6 月 6 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stay!
Sahiris
於 2025 年 5 月住了 1 晚
6/10 一般
Yisrael
2025 年 6 月 5 日
Yisrael
於 2025 年 6 月住了 1 晚
10/10 優異
James
2025 年 6 月 3 日
James
於 2025 年 5 月住了 1 晚
6/10 一般
Kristen
2025 年 6 月 1 日
讚好:整潔度和職員與服務
Kristen
於 2025 年 5 月住了 1 晚
10/10 優異
michael (CARMEL)
2025 年 5 月 25 日
讚好:整潔度和設施服務
Hotel was very clean and well located for our trip. Staff was great very helpful.
michael
於 2025 年 5 月住了 4 晚
2/10 很差
Susana (Wilmington)
家人同遊, 寵物同遊
2025 年 5 月 24 日
讚好:整潔度和住宿狀況
不滿:設施服務
This is the 3rd time i come to this hotel to enjoy the sauna, hot tub, and pool and every tume i come is closed, hot rub not working and now everything is down. This is the last time I'll be coming here. Unable to send photo due to being closed downstairs
Susana
於 2025 年 5 月住了 1 晚
10/10 優異
Errol
2025 年 5 月 18 日
讚好:整潔度、職員與服務和住宿狀況
Errol
於 2025 年 5 月住了 1 晚
10/10 優異
Donna
家人同遊
2025 年 5 月 14 日
讚好:整潔度、職員與服務和住宿狀況
We were pleasantly surprised about how well this property has been maintained. Would absolutely stay. There again
Donna
於 2025 年 5 月住了 1 晚
10/10 優異
christine
2025 年 5 月 5 日
讚好:整潔度、職員與服務和住宿狀況
Great location
christine
於 2025 年 5 月住了 1 晚
10/10 優異
Travis D
2025 年 5 月 5 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
How clean it was.
Travis D
於 2025 年 5 月住了 1 晚
10/10 優異
Alphonsine
商務旅客, 多人同遊
2025 年 5 月 5 日
讚好:整潔度、職員與服務和住宿狀況
Give your client break fast and put microwaves in every single room like you put on the fridge. Thank you
Alphonsine
於 2025 年 5 月住了 1 晚
10/10 優異
Jasmine
家人同遊
2025 年 5 月 4 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice quite stay. Clean and staff was friendly and accommodating
Jasmine
於 2025 年 5 月住了 1 晚
8/10 不錯
Natalie
家人同遊
2025 年 4 月 30 日
讚好:整潔度、職員與服務和住宿狀況
Staff was nice but sometimes hard to find. They were doing remodeling so the fitness center wasn't great and the pool was closed, which was disappointing since an indoor was one reason we booked this hotel. Also, shampoo & body wash in the shower were empty when we arrived. But it is a nice hotel and parking was easy.