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关于纳什维尔 - 奥普里兰温德姆拉昆塔套房酒店的点评

2.5 out of 5
纳什维尔 - 奥普里兰温德姆拉昆塔套房酒店
2345 Atrium Way, Nashville, TN

点评

5.8
10 分 - 超赞。203 条好评，共有 1076 条点评" "
8 分 - 还可以。186 条好评，共有 1076 条点评" "
6 分 - 一般。165 条好评，共有 1076 条点评" "
4 分 - 很差。237 条好评，共有 1076 条点评" "
2 分 - 糟糕。285 条好评，共有 1076 条点评" "

5.6/10

清洁度

6.6/10

员工和服务

5.6/10

服务设施

5.2/10

住宿条件和设施

6.0/10

环保

点评

10/10 超赞

Shuai

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
酒店设备，环境都还不错，毕竟价格便宜，就是周边餐饮没车不方便
2023 年 6 月入住 1 晚
Raquel R. 于 2023年06月23日 的回复
Thank you for your review. We are glad you had an enjoyable experience and I am sorry there werent many dining options around that do not require a vehicle.

10/10 超赞

Chao

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 1 月入住 1 晚

8/10 还可以

Joseph

满意：清洁度、员工和服务、住宿条件和设施
Everything was satisfactory
2024 年 5 月入住 1 晚

8/10 还可以

Tanya

满意：清洁度、员工和服务、住宿条件和设施
The ride should be on time
2024 年 5 月入住 1 晚

4/10 很差

Natalie

不满意：清洁度
2024 年 5 月入住 1 晚

6/10 一般

Joy B

与配偶出行
不满意：住宿条件和设施
The only thing we didn’t like was the day before check out housekeeping was beating on our door telling us we had to leave, even though we were booked for another night. Then the front desk called telling us we had to leave but finally looked it up and saw that we were in fact booked for one more night.
2024 年 5 月入住 3 晚

10/10 超赞

Jonine

与家人出行
满意：员工和服务，清洁度
This was a nice stay for the money. The breakfast was good 3 out of the 4 times we ate. The day that was not good, they didn’t have any orange juice, cranberry juice, or eggs. Which is understandable that they could have ran out of things, but this was early in the morning and we saw an employee walk out from the food prep area with eggs. When we asked if they were bringing out more eggs, she said no they didn’t have any.
2024 年 5 月入住 4 晚

8/10 还可以

Malena

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great!
2024 年 5 月入住 2 晚

6/10 一般

Jean Louis

Navette gratuite de et vers l'aeroport.
2024 年 4 月入住 1 晚
General Manager 于 2024年05月7日 的回复
Thank you for your review!

2/10 糟糕

James and amanda

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
I don’t like that it was the wrong location our reservation was made at. I even called the day before, Friday to make sure it was the location by the Nissan stadium. I was told yes. I was also calling to verify the military discount which I did not get bc I reserved through Expedia and was told they could not adjust the price. I was so displeased with this experience with Expedia. The hotel was run down and in such bad shape. We had to actually be moved to a different room because the air did not work in the first room we were given. I will say the only good thing was the staff, they were helpful at getting us to a new room with air without delay.
2024 年 5 月入住 1 晚
General Manager 于 2024年05月7日 的回复
Thank you for staying with us and on the behalf of the hotel we truly we apologize for any inconvenience this may have caused you. We do realize that our hotel needs an upgrade which will happen in late fall of this year, but we truly appreciate that you continue to stay with us!Management

4/10 很差

Nicholas，Corning

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
i would not recommend a stay to anyone
2024 年 5 月入住 2 晚
General Manager 于 2024年05月7日 的回复
We do apologize for your experience here at this property. This is an older property that is getting renovated very soon. We really hope you will give us a chance in the future.

8/10 还可以

Derek

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

4/10 很差

Steve

商务旅客
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
First night woke up to ants everywhere, got moved to another room and never got room cleaned the next 4 days. Hallway didn't even have carpet down. Place is a mess
2024 年 4 月入住 5 晚
General Manager 于 2024年05月7日 的回复
Thank you for your review and we do apologize for the inconvenience caused. However, when dealing with this type of issue it's best to address while on property. This is an issue that would have been handled appropriately. Again, we apologize about your room service and stay!

8/10 还可以

Elizabeth

满意：员工和服务，清洁度
2024 年 4 月入住 2 晚
General Manager 于 2024年05月7日 的回复
Thank you for your review!

2/10 糟糕

Iris

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was dirty and the washer the fitness room nor the pool worked nothing in properly works bad odor flees and I got bit in place when I said I wanted to be compensated they was rude and manager was arguing back with customers I think for the money I paid I think I should get compensated at least half of my money back I would not recommend no one to this dirty hotel there is no suites so that's a lie animals in property and lots of people were. Complaining and I think OSHA needs to investigate I still haven't received my 50$ they took which they said that my money would be on my credit by tonight need answers will be contacting my lawyer because I'm a senior and I got bit in the dirty hotel there complementary breakfast the employee don't use gloves and they put pork beef and turkey in same pan that unsanitary need something done
2024 年 4 月入住 3 晚
Tiffany Hawkins AGM 于 2024年04月28日 的回复
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 一般

Jenna

与配偶出行
满意：服务设施，员工和服务
Staff was extremely friendly and helpful, but the common areas werent very clean. But very close to the airport and convenient for a short stay
2024 年 4 月入住 1 晚
Tiffany Hawkins AGM 于 2024年04月29日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us was to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Tiffany HawkinsAGM

10/10 超赞

Wynndy

满意：清洁度、员工和服务、住宿条件和设施
The hotel was close to the airport and I use the shuttle service. It was great the desk staff each night I checked in we’re very helpful, friendly and professional.
2024 年 4 月入住 1 晚
Tiffany Hawkins AGM 于 2024年04月27日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 超赞

Tracy

Front desk staff was very friendly and helpful!
2024 年 4 月入住 1 晚
Tiffany Hawkins AGM 于 2024年04月19日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Tiffany HawkinsAGM

6/10 一般

Hannah

与家人出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
Run down property, no baby crib as advertised, wonderful staff
2024 年 4 月入住 1 晚
Tiffany Hawkins AGM 于 2024年04月19日 的回复
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 超赞

Divonti

满意：住宿条件和设施
It’s creative
2024 年 4 月入住 2 晚
Tiffany Hawkins AGM 于 2024年04月13日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Tiffany HawkinsAGM

10/10 超赞

Raul

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Satisfied with the room
2024 年 3 月入住 3 晚
Tiffany Hawkins AGM 于 2024年04月13日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Tiffany HawkinsAGM

4/10 很差

Sonya

满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Rooms need a good flip especially the carpets. Holes in wall
2024 年 3 月入住 1 晚
Tiffany Hawkins AGM 于 2024年04月13日 的回复
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Tiffany HawkinsAGM

2/10 糟糕

Mike

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Tiffany Hawkins AGM 于 2024年04月5日 的回复
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 糟糕

Leila

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
DO NOT STAY HERE!!! This hotel is unsafe, and a biohazard. Had what appears to be a huge blood stain in the carpet. Dirty bed linens and reeked of cigarette smoke. Please run!
2024 年 3 月入住 1 晚
Tiffany Hawkins AGM 于 2024年04月5日 的回复
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 超赞

Joseph

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚
Tiffany Hawkins AGM 于 2024年04月5日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 还可以

Marian，Tiptonville

2024 年 3 月入住 1 晚
Tiffany Hawkins AGM 于 2024年04月19日 的回复
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 一般

John

与配偶出行
满意：员工和服务
不满意：住宿条件和设施
Carpet missing in areas of 5th floor hallways
2024 年 3 月入住 2 晚
GM 于 2024年03月26日 的回复
Thanks for your feedback. We are aware of the missing carpet and plan for upcoming renovation here soon. We apologize for the inconvenience. Thanks

2/10 糟糕

Hanna

不满意：住宿条件和设施，清洁度
Unfortunately, the internet was down so the check in process took a lot of time. Out of your control, but still sucked. We get into the room and it smells like someone sprayed a can full of axe to cover up some other smell. The balcony door was ajar and didn’t lock, the carpet was disgusting and so was the hallway. I was so disappointed that we ended up staying at another hotel down the road a bit. For the same price we got a much better room experience. Unfortunately, that meant we had to pay for 2 rooms since we couldn’t get our money back.
2024 年 3 月入住 2 晚
GM 于 2024年03月25日 的回复
Thank you for your review, however I do apologize for the inconvenience. We are looking to renovate soon and we do realize this is an older property that face many challenges. We hope you will come back in the future to give us another chance to make things right!General Manager

2/10 糟糕

Tkwondra

满意：清洁度、员工和服务、住宿条件和设施
The hotel was great but I was charged on my debit card for 5 nights when i only staying and prepaid for two. Supposedly when i checked in the internet was down and could not charge my card so i was told to come back down stairs the next morning to complete the computer aspect of the checkin process. So I did. Well, when it was checkout time on Sunday my card had benn charged for a total of 5 nights and we only stayed the weekend. They said it would be refunded but that has yet to happen and WHY would you charge my card for 5 nights anyway??????! This was so unprofessional and legal action will be taken.
2024 年 3 月入住 2 晚
Tiffany Hawkins AGM 于 2024年03月25日 的回复
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are currently preparing for renovations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 很差

Brooke

团体旅客
不满意：住宿条件和设施，清洁度
There was blood stains in my room and the wster preasure sucked along with no hot water the first day we checked in.
2024 年 3 月入住 2 晚
GM 于 2024年03月21日 的回复
Thank you for your feedback. I apologize for the red stain that is clearly not blood. Upon me cleaning, we know blood turns brown however this stain will not budge. Also the company was here to fix the water issue and trying best as possible. Letting management know would have been great as I would have moved you to another room and also lowered your rate for the inconvenience of your stay! This property is very old and due for renovation which will take place very soon! Again, I do apologize Thank you

10/10 超赞

Brittany

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The staff was very helpful and accommodating.
2024 年 3 月入住 1 晚
Tiffany Hawkins AGM 于 2024年03月12日 的回复
Thank you for taking the time to tell us about your experience. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 超赞

AMADO

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I like the suits.
2024 年 3 月入住 1 晚
Tiffany Hawkins AGM 于 2024年03月10日 的回复
Thank you for taking the time to tell us about your experience.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 超赞

Marcia

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice staff. A (receptionist) went above and beyond for us during our stay.
2024 年 3 月入住 2 晚
Tiffany Hawkins AGM 于 2024年03月8日 的回复
Thank you for letting us know about your experience. We look forward to seeing you during your next visit.

8/10 还可以

Jon

2024 年 2 月入住 3 晚
Tiffany Hawkins AGM 于 2024年03月25日 的回复
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are currently preparing for renovations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 还可以

Trevor

2024 年 2 月入住 2 晚
Tiffany Hawkins AGM 于 2024年03月25日 的回复
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are currently preparing for renovations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 糟糕

Jill，WATTSBERG

与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
Said they were putting a “hold” on my credit card but that’s not true. They actually charge your card and you wait 2 weeks to get it returned and they only did it after I threatened to place charge back on the entire bill as I was fraudulently charged.
2024 年 2 月入住 3 晚
General Manager 于 2024年02月28日 的回复
I do apologize you feel this way. No one at this property done anything fraudulent. You have to realize that when money is returned, it's up to your bank to release those funds. I'm pretty sure no one here would want to face jail time dealing with a guests cc card. Upon looking at your reservation funds were released. Thank you!

10/10 超赞

Melissa

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was cool
2024 年 2 月入住 2 晚
Tiffany Hawkins AGM 于 2024年03月4日 的回复
Thank you for taking the time to tell us about your experience I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. We look forward to your futures stays with us.

6/10 一般

Denise，Skowhegan

与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
Staff is very friendly. First rooms keys nor the tv worked. Moved us to a different room and it was really noisy with traffic. The tub has a constant stream of water coming out. Not a dribble. Between a hat and the traffic, I don’t think we would be back at this location. It’s clean but needs a LOT ofmaintence and updated.
2024 年 2 月入住 1 晚
Tiffany Hawkins AGM 于 2024年03月4日 的回复
Thank you for taking the time to tell us about your experience. We are currently undergoing renovations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 超赞

Jeanette

2024 年 2 月入住 1 晚
Tiffany Hawkins AGM 于 2024年03月25日 的回复
Thank you for taking the time to tell us about your experience It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 超赞

Gwendolyn

与家人出行
满意：客房舒适度，员工和服务
不满意：住宿条件和设施
2024 年 2 月入住 1 晚
Tiffany Hawkins AGM 于 2024年02月21日 的回复
Thank you for reaching out to us. We are pleased that you enjoyed your stay with us. We look forward in seeing you again.

10/10 超赞

Thomas

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 3 晚
General Manager 于 2024年02月9日 的回复
Thank you for choosing to stay with us and we hope to see you back!!

2/10 糟糕

Robert

不满意：清洁度、服务设施、住宿条件和设施
Terrible facility overall! My room was dirty with trash from the previous party. The corridor area smelled like dog piss, weed and ammonia. There were blood like stains all over and the water in the tube wouldn’t shut off. The staff were very professional and friendly in light of the situation. I will never stay their again when I travel to Nashville.
2024 年 2 月入住 3 晚
Tiffany Hawkins AGM 于 2024年02月7日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

8/10 还可以

Debra

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
I gave this pet friendly hotel one star less because even though there were many exterior doors near my room, the only door that the key card would open was the front entrance. Not very convenient when loading the car or taking the dog in and out
2024 年 1 月入住 1 晚
Tiffany Hawkins AGM 于 2024年02月7日 的回复
hank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 超赞

Max

满意：清洁度、员工和服务、住宿条件和设施
Close to the airport. Quiet area. Staff was great.
2024 年 1 月入住 3 晚
Tiffany Hawkins AGM 于 2024年02月7日 的回复
hank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 超赞

Abraham

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚
Nikki 于 2024年01月23日 的回复
Thank you for your feedback and choosing LaQuinta as your choice to stay with! Hope to see you again.Thanks

8/10 还可以

Justin

不满意：清洁度、服务设施、住宿条件和设施
Waited almost 30 minutes to get checked in because nobody was at the front desk.
2024 年 1 月入住 1 晚
Nikki 于 2024年01月19日 的回复
Thank you for your feedback. I would like to discuss more if possible. Thank you

2/10 糟糕

真实旅客

不满意：员工和服务
Horrible customer service
I booked this for a friend of mine who needed a place to stay for the night due to horrible road conditions. When he called them, they kept stating to him that the itinerary number was fake, then proceeded to hang up the phone on him. They also said they didnt provide airport shuttles when that was the one filter i put in. So now im out on the poimts i used.
2024 年 1 月入住 1 晚
Nikki 于 2024年01月19日 的回复
Thank you for your response. We do apologize for the inconvenience due to weather conditions. Please feel free to reach out to us. Thanks

6/10 一般

Elly

满意：清洁度、员工和服务、住宿条件和设施
I booked this for my mom, mid70s, who was traveling alone and got stranded during an unexpected connection in the nashville airport during the winter freeze. Was a bit nervous given all the negative reviews but it was evening and all hotels near the airport were booked. Pleasantly surprised, Mom said she didn’t have a single complaint. Staff was very courteous at night and in the morning. The room was clean and all was as expected. Bedding was fine and there were no odors (per another review read). Giving it 3 stars because the shuttle was not running on arrival so had exorbitant Uber fee during storm (and just happy to get one!). Shuttle was supposed to take her back to airport at 6:30am but cancelled. Did appreciate that they called at 3am to let her know so that she could make arrangements early. She said breakfast was out early and she was able to grab a muffin on the run!
2024 年 1 月入住 1 晚
Nikki 于 2024年01月19日 的回复
We really appreciate your feedback and for choosing LaQuinta as your choice. I want to apologize for the inconvenience of the shuttle service. We really hope that you will continue to stay with us in the future. Thanks

10/10 超赞

Abraham

2024 年 1 月入住 1 晚
Nikki 于 2024年01月19日 的回复
Thank you staying with us!

6/10 一般

James

满意：清洁度
不满意：员工和服务
Nikki 于 2024年01月19日 的回复
Thank you for choosing to stay with us!