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关于万怡奈许维尔酒店 - 莫非斯堡位于东南方的点评

3 out of 5
万怡奈许维尔酒店 - 莫非斯堡位于东南方
1306 Greshampark Dr, Murfreesboro, TN

点评

9.2

非常棒

10 分 - 超赞。446 条好评，共有 654 条点评" "
8 分 - 还可以。144 条好评，共有 654 条点评" "
6 分 - 一般。39 条好评，共有 654 条点评" "
4 分 - 很差。9 条好评，共有 654 条点评" "
2 分 - 糟糕。16 条好评，共有 654 条点评" "

9.4/10

清洁度

9.4/10

员工和服务

8.6/10

服务设施

9.6/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Lundreaka

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We were are to rest well after a fun night with friends.
2024 年 2 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

8/10 还可以

Lisa

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Provide connection options for TV
Everything excellent except the in room TV volume is at max level if you hook up an Apple TV box with HDMI cable. No way to adjust after trying multiple devices and remotes.
2024 年 2 月入住 1 晚

10/10 超赞

ERICA

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay! Clean and comfortable.
2024 年 1 月入住 1 晚

10/10 超赞

Katie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

Michael

2024 年 1 月入住 1 晚

10/10 超赞

Angela

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚

2/10 糟糕

Aglaia

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The rooms we stayed in where disappointing. Every time the heat kicked on, the noise drowned out the tv and also shook the walls. The toilet ran all night and the sink faucet leaked all over the floor. Also we went to the bar for a drink and we were charged over $35 for two drinks. This did not include the tip. Seems unreasonable for very small marguerita and a white russian. We did not stay here on our way back home.
2023 年 12 月入住 1 晚

10/10 超赞

Tabitha

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Gary

满意：清洁度、员工和服务、住宿条件和设施
Noise room by the interstate
2023 年 12 月入住 1 晚

10/10 超赞

Denise

2023 年 11 月入住 1 晚

2/10 糟糕

Mary

2023 年 10 月入住 1 晚

10/10 超赞

Hughlena

满意：清洁度、员工和服务、住宿条件和设施
Great customer service and facility.
2023 年 10 月入住 2 晚

10/10 超赞

SamBreanna

2023 年 9 月入住 1 晚

10/10 超赞

William B

2023 年 9 月入住 1 晚

10/10 超赞

Thomas

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel was wonderful. Very accommodating for handicapped needs. Would definitely recommend.
2023 年 8 月入住 1 晚

10/10 超赞

Laquisha

2023 年 8 月入住 1 晚

10/10 超赞

Tate

2023 年 8 月入住 1 晚

2/10 糟糕

Jeremy

不满意：员工和服务
Need to offer breakfast instead of slow and expensive option
2023 年 8 月入住 3 晚
MO 于 2023年08月13日 的回复
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I apologize you had issues with the shower. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 超赞

Gerald G

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The most helpful Polite and pleasent Front desk attendent I have seen in many years. A truly wonderful experience...Thankyou Gerald Fleury
2023 年 7 月入住 1 晚
MO 于 2023年08月13日 的回复
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I am glad you had a good experienceI hope you choose to stay with us again when your travels bring you back to the area.

6/10 一般

Julane

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The bathroom sink is not designed very well. Faucet does not extend over the bowl far enough and water goes all over the counter. Limited eating options. Very high priced.
MO 于 2023年07月23日 的回复
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I apologize your experience was not to our standards. I will get with our leadership to discuss this. I hope you choose to stay with us again and give us another chance when your travels bring you back to the area.

8/10 还可以

Crystal

2023 年 6 月入住 3 晚
MO 于 2023年07月23日 的回复
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I am glad you had a good experienceI hope you choose to stay with us again when your travels bring you back to the area.

8/10 还可以

JONATHAN

满意：清洁度、员工和服务、住宿条件和设施
2023 年 5 月入住 1 晚
MO 于 2023年05月27日 的回复
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I am glad you had a good experienceI hope you choose to stay with us again when your travels bring you back to the area.

10/10 超赞

Amanda

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean, convenient and the staff were all fabulous!!
2023 年 5 月入住 1 晚
MO 于 2023年05月27日 的回复
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I am glad you had a good experienceI hope you choose to stay with us again when your travels bring you back to the area.

10/10 超赞

Shirley

2023 年 5 月入住 1 晚
MO 于 2023年05月27日 的回复
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I am glad you had a good experienceI hope you choose to stay with us again when your travels bring you back to the area.

8/10 还可以

Cristian

2023 年 4 月入住 2 晚
MO 于 2023年05月27日 的回复
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I am glad you had a good experienceI hope you choose to stay with us again when your travels bring you back to the area.

10/10 超赞

Carolyn

与家人出行
满意：员工和服务、住宿条件和设施、客房舒适度
Clean & comfortable
Excellent hotel in great location. Very clean & comfortable
2023 年 4 月入住 1 晚
MO 于 2023年05月27日 的回复
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I am glad you had a good experienceI hope you choose to stay with us again when your travels bring you back to the area.

2/10 糟糕

Eric

2023 年 4 月入住 1 晚

10/10 超赞

Stephen

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 2 晚
MO 于 2023年03月31日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The stay was exactly what we expected except the pool was not available for use. The staff was friendly and offered the option for us to use the pool of a nearby.
2023 年 3 月入住 1 晚
MO 于 2023年03月5日 的回复
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I apologize your experience was not to our standards. I hope you choose to stay with us again and give us another chance when your travels bring you back to the area. Pool is back up and running!

10/10 超赞

Lesley

满意：清洁度、员工和服务、住宿条件和设施
2023 年 2 月入住 2 晚
MO 于 2023年03月31日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback

10/10 超赞

Megan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean and nice staff
2023 年 1 月入住 1 晚
MO 于 2023年01月31日 的回复
On behalf of the entire hotel team, I want to thank you! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

10/10 超赞

Melonie

10/10 超赞

Larry

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Room was beautiful and very clean. Very modern. Loved the couch. Walk in shower was spacious with plenty of water. Only 2 things that were a pit of the problem because of the design water sprayed out of the shower and the facet in the sink was very attractive but was positioned to close to the sink cause water to run all over the counter.
MO 于 2023年01月25日 的回复
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I apologize your experience was not to our standards. I will get with our leadership to discuss this. I hope you choose to stay with us again and give us another chance when your travels bring you back to the area.

10/10 超赞

Patricia，INDIANAPOLIS

2022 年 12 月入住 2 晚

10/10 超赞

Regina

2022 年 9 月入住 1 晚

8/10 还可以

Christy

2022 年 9 月入住 1 晚

2/10 糟糕

David

2022 年 8 月入住 2 晚

2/10 糟糕

Kendra

与家人出行
满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
I was charged again for rooms I already paid in advance for and I was told they couldn't refund it, i would have to contact Orbitz.
2022 年 8 月入住 1 晚

10/10 超赞

Jon

满意：清洁度、员工和服务、住宿条件和设施
Great location
2022 年 7 月入住 2 晚
MO 于 2022年07月15日 的回复
On behalf of the entire hotel team, I want to thank you! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 超赞

Ronald

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very Happy!
Front desk attendant was very nice and helpful during check in.
2022 年 6 月入住 1 晚
MO 于 2022年07月7日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback

8/10 还可以

TINA GS RAWLSTON

满意：清洁度、员工和服务、住宿条件和设施
Attention to detail
Bed was ver uncomfortable. Shower water ran into floor.
2022 年 7 月入住 1 晚
MO 于 2022年07月5日 的回复
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I apologize you had issues with the shower. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 超赞

stacy

满意：员工和服务、服务设施、住宿条件和设施
Loved the room. First impression was airy and clean. Everything looked new. Bathroom was large with a lot of light. Bedroom smelled clean and fresh. Would like to commend housekeeping for an excellent job. Bed was very comfortable. Will stay here again. Being a woman traveling alone. I felted very safe here.
2022 年 6 月入住 1 晚
MO 于 2022年06月29日 的回复
Thank you for taking the time to review your stay with us. We are so pleased that you enjoyed it! I will let our leadership know.

4/10 很差

真实旅客

不满意：清洁度、住宿条件和设施、客房舒适度
Unclean Rooms/Bathrooms
Upon check-in, I had to wait for the guy at the front desk to finish texting. In between checking me in, he was continuing checking his phone. It was a bit annoying and I became further aggravated when my room was not clean. In addition, the thermostat was missing so the room was extremely warm. I requested a cleaner room and was given another room; however, that room was not clean either. Neither bathrooms were clean. There was an excessive amount of hair in the showers and all the countertops were not wiped down. Coffee or some type of drink had been spilled on the desk and was not cleaned up. I ended up cleaning the room myself just to avoid issues with the hotel. I’ve stayed here in the past twice before and was satisfied with those stays which is why I selected the hotel again. I’m not sure if there has been a change in management or staffing issues, etc. but my last stay was extremely unpleasant. I won’t stay here again.
2022 年 5 月入住 1 晚
MO 于 2022年06月26日 的回复
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I apologize your experience was not to our standards. I will get with our leadership to discuss this. I hope you choose to stay with us again and give us another chance when your travels bring you back to the area.

8/10 还可以

Aaron

与家人出行
满意：员工和服务、住宿条件和设施、客房舒适度
2022 年 5 月入住 1 晚
MO 于 2022年05月23日 的回复
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback

8/10 还可以

Michael

满意：清洁度、员工和服务、客房舒适度
2022 年 5 月入住 1 晚
MO 于 2022年05月9日 的回复
I apologize that everything wasn't at our standards. We hope to have you give us a chance in the future.

10/10 超赞

Darcy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 4 月入住 1 晚
MO 于 2022年05月3日 的回复
We appreciate your positive feed back, We hope you will come back and stay with us in the future. I will share this with leadership.

6/10 一般

Marcos

2022 年 4 月入住 1 晚

10/10 超赞

Paula

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is a fabulous place. Nicest in the area
2022 年 3 月入住 1 晚
MO 于 2022年04月12日 的回复
We value your feedback, Glad you had a nice stay. Hope to see you here again in the future