Kuala Lumpur National Palace Hotels

"The service and kindness of the personal was really perfect! "

"The room is clean and amenities are good. The location is ideal for visiting attractions, taking MRT to other malls, and eateries. "

"Clean room, great customer service and perfect location"

"Spacious and comfortable room"

"No beakfast"

"the breakfast is ok . Should have more variety "

"I have traveled extensively throughout the world for work and leisure for over 20 years. Each year I stay at over 40-50 different hotels. This Mandarin Oriental hotel is the best hotel in the world that I have ever stayed at. The hotel is pristine, the rooms are impeccable and the hospitality of the staff is exemplary. The most exceptional staff members are Aaron and Kiran, two of the concierges, Waty who works at the breakfast, Hafiz at the front desk, a Ram, the most professional and congenial tour guide that I have ever had in the world. Also noteworthy staff members who exhibit courtesy, friendliness and great helpfulness at all times are, Beyzid and Labin in housekeeping, Audrey Tan in administration, Shiori who welcomed us with flowers and a smile, Subra and Hayee, and Ahmad concierges, Sharom, the Chief Concierge, Adzuan, the Assistant Chief Concierge, Natasha, Mohammad, and Sarah at the front desk, Hisham (a truly exceptional doorman), Ashlam and Kumar, also superb doormen, JJ and Furhan at breakfast, and Shabril the trainer in the gym."

"Room, staff and amenities"

"The room was large, spotless and the staff were extremely friendly and accomodating. The AC is good and the bed very comfy. Th location is also central. Just one small improvement can be made with regards to the slippers as they are of low quality compared to the luxury of the hotel."