Kuala Lumpur National Palace Hotels

" Good valu, mfortable hotel in a central location. Very good breakfast."

"I cannot thank Hilton staff Ida Irdina, Clift and the concierge team for their help. During this stay, I left my injection med in fridge and left Malaysia. I called Hilton and the staff immediately found it in fridge and put it in safe chilling place. I came back today and got the med on time. Thank you so much!"

"Staff amazing "

"New hotel, loved the modernness and toilet with bidet. Wish I had a room with a better view. Concierge was not able to book the city tour for any attraction or thy dint offer. Centrally located, close to Pateonas Tower, value for money."

"Great location if you plan to use the railway system, right next to Kl Sentral station, a short walk within the buildings. Next to the Sentral Mall, food galore everywhere you look. A huge spread buffet breakfast, great value. Only downside is that the slightest noise outside can be heard through the door. Maybe a good insulation around the door can help. "

"Great staff, made the experience very positive. "

"The public areas of this hotel are impressive — the rooftop pool, bar, lobby and restaurant all have a premium feel that sets expectations high. Staff were friendly and attentive throughout my stay. However, the rooms tell a different story. While everything you need is there — good shower pressure, towels, a fully equipped kitchen — the overall look and feel is quite basic and underwhelming. It reminded me more of a budget hotel chain than a Hyatt property. I also requested a high floor but was given one of the lowest, which was disappointing given the building's height and the views on offer. Worth noting too that elevator noise was noticeable from my room despite being some distance from the shaft — you could hear the muted rumble of lifts moving up and down the building. A solid option for the facilities and service, but don't expect the room itself to wow you."

"Great place , clean rooms , staff very nice also "

"Room was clean. Great access to mall, restaurants, massages and cinema. I hurt my back and needed ice at 2am in morning. They brought the ice and came to check on me."