The host was very welcoming! We initially had trouble with the door code due to Wi-Fi issues. Jennie responded to me right away and was able to solve the problem. She was also very helpful prior to our trip. She answered multiple questions we had about accessible things for our daughter and good places to go. The building was right on the beach. Our room had everything we needed including things for the beach.. chairs toys, beach chairs ect. It also had two pool and a hot tub. We would definitely go back!