Needles Spa Hotel

"The beds need to be replaced. The pillows were less than standard. We asked for room to be cleaned. They didn't vacum, nor did the replenish the coffee area. I used to come to this hotel years ago and it has truly lost it's service. "

"Great time great stay"

"The pillows sucked "

"Outback restaurant very good,but que at the café 45 minutes long,not good enough "

"I"

"Just a 1 nighter, rooms are always clean and ready "

"I would like to start by stating that I paid for a king-size bed room, but when I arrived, I was given a room with two queen-size beds and was never notified of the change beforehand. The plumbing throughout the hotel was extremely poor. The entire hotel smelled like sewage, and both the sink and shower in my room flooded immediately whenever the water was turned on. It was also a very hot weekend, and the air conditioning barely worked. When I contacted the front desk, I was informed that the air conditioning units throughout the hotel had not been working properly for the past week. I do not understand how the hotel continued booking guests while these issues were ongoing. In addition, several elevators were not working, creating further inconvenience. When we went to the pool, there were Band-Aids floating in the water, which was very unsanitary and concerning. And other thing the tile in my bathroom had no more grout so it was all lifting and I stubbed my toe really bad. Overall, this stay was extremely disappointing and far below acceptable hotel standards."

"It was my birthday i had to oay and dxtra four hundred dollars!!!"

"Yes "