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Hotel de l'Ecluse

3.0 star property
Hotel in Neuchatel with coffee shop/cafe and bar/lounge

Choose dates to view prices

Photo gallery for Hotel de l'Ecluse

Reception
Interior
Interior
Premium bedding, minibar, individually decorated, desk
Daily buffet breakfast (CHF 18 per person)
Hotel de l'Ecluse, in the city center, offers a peaceful retreat with a charming terrace and coffee shop. Travelers appreciate the in-room WiFi, convenient dry cleaning, and welcoming bar. Visitors consistently praise the helpful multilingual staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping
  • Pet-friendly
The current price is HK$1,699
HK$1,846 total
includes taxes & fees
13 Oct - 14 Oct

Room options

Check availability for these dates

Tonight

Sep 15 - Sep 16
Check availability for tonight Sep 15 - Sep 16

Tomorrow

Sep 16 - Sep 17
Check availability for tomorrow Sep 16 - Sep 17
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Showing 2 of 2 rooms

View all photos for Classic Double Room Single Use, 1 Queen Bed

Premium bedding, minibar, individually decorated, desk

Classic Double Room Single Use, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually decorated
Heating
Kitchen
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room

Premium bedding, minibar, individually decorated, desk

Double Room

Highlights

Individually decorated
Heating
Kitchen
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed
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About the area

Located in Neuchatel, Hotel de l'Ecluse is in the city centre and near a boardwalk. Château d’Auvernier and Domaine de Chambleau are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Chasseral Nature Park and Doubs Nature Park. Place Pury and Botantical Garden are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Neuchatel travel guideOpens in a new window
Map
Rue De l'Ecluse 24, Neuchatel, NE, 2000

What's nearby

  • Chateau de Neuchâtel - 3 min walk - 0.3 km
  • Lac de Neuchatel - 5 min walk - 0.4 km
  • Place Pury - 6 min walk - 0.6 km
  • Casino Neuchatel - 11 min walk - 1.0 km
  • Neuchatel Botanical Garden - 11 min walk - 1.0 km

Getting around

  • Neuchâtel Station - 13 min walk
  • Geneva International Airport (GVA) - 74 min drive

Restaurants

  • ‪Café du Cerf - ‬4 min walk
  • ‪Walder - Confiseree Chocolaterie - ‬4 min walk
  • ‪Famiglia Leccese - ‬3 min walk
  • ‪Crêperie du Château Sàrl - ‬4 min walk
  • ‪Isaana - ‬4 min walk

About this property

Hotel de l'Ecluse

Hotel in the city centre
At Hotel de l'Ecluse, you can look forward to a terrace, a coffee shop/cafe and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), laundry services and tour/ticket information
  • Secured bike storage, a front desk safe and multilingual staff
  • A lift, luggage storage and smoke-free property
Room features
All rooms are individually decorated, and include comforts such as premium bedding, as well as thoughtful touches such as free WiFi and minibars.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 18 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle storage

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 steps to reach entrance
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 40.0 per night.
Cots (infant beds) are available for CHF 40.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 18 per person
  • Pet fee: CHF 25 per pet, per day
  • Service animals are exempt from fees
  • Kitchen/kitchenette fee: CHF 5 per day
  • Crib (infant bed) fee: CHF 40.0 per day
  • Rollaway bed fee: CHF 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel l'Ecluse Neuchatel
Hotel l'Ecluse
l'Ecluse Neuchatel
Hotel de l'Ecluse Hotel
Hotel de l'Ecluse Neuchatel
Hotel de l'Ecluse Hotel Neuchatel

Frequently asked questions

Is Hotel de l'Ecluse pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel de l'Ecluse?

As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel de l'Ecluse on 13 Oct 2025 start from HK$1,699.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel de l'Ecluse?

This property doesn't offer parking.

What time is check-in at Hotel de l'Ecluse?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel de l'Ecluse?

Checkout is at 11:00 AM.

Where is Hotel de l'Ecluse located?

Located in the heart of Neuchatel, this hotel is within a 5-minute walk of Prison Tower and Galerie Quint-Essences. Chateau de Neuchâtel and Place Pury are also within 10 minutes. Neuchâtel Station is 13 minutes by foot and Neuchatel (QNC-Neuchatel Train Station) is 13 minutes.

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