2/10 糟糕
Kathy B.
2025 年 7 月 21 日
We booked for 3 nights and we couldn’t stay one night due to the place being dirty beyond just taking a broom to the place. The bed had multiple hairs and stains on and in the comforter. The bed frame had dust dandruff hairs all on the felt bed frame, the walls were dirty the shower dirty and the toilet was dirty as well. We asked for a refund but was denied and was told we should have said something so they can fix it but after traveling almost 1,000 miles we just wanted to lay our heads down somewhere safe and clean. Contacted customer service and I couldn’t get my money back from them either.
Kathy B.
2025 年 7 月入住 3 晚