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新奧爾良麗思卡爾頓酒店的評價

5 out of 5
新奧爾良麗思卡爾頓酒店
921 Canal St, New Orleans, LA

評價

9.2

卓越

10 分評分，優異；1001 則評價中有 728 則" "
8 分評分，不錯；1001 則評價中有 145 則" "
6 分評分，一般；1001 則評價中有 76 則" "
4 分評分，欠佳；1001 則評價中有 30 則" "
2 分評分，很差；1001 則評價中有 22 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

2/10 很差

Jie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2024 年 3 月住了 5 晚

6/10 一般

Soojung

家人同遊, 商務旅客
讚好：整潔度、設施服務和住宿狀況
Marriott app based communication was terrible. Multiple requests went unattended. Sofabed was so bad and not usable. Each room charges were all separately charged. Total bill came late. Gold elite previlages were denied
於 2024 年 5 月住了 4 晚

10/10 優異

Edgar Hugo

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good
於 2023 年 10 月住了 1 晚

6/10 一般

Robert

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
Lovely restaurant, bar, Spa, courtyard. The staff was not at level it should be for a Ritz Carlton hotel. Our TV and room phone did not work properly, and it took them almost a day to address it properly. We made numerous phone calls and the staff said they would call us back each time, but they never did. Very sloppy and negligent.
於 2024 年 5 月住了 5 晚

10/10 優異

Maria

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent staff and very clean, comfy room.
於 2024 年 5 月住了 2 晚

10/10 優異

Elizabeth

多人同遊
讚好：整潔度、設施服務和住宿狀況
The hotel was beautiful, clean and the staff was amazing. Drinks and dinner at M Bistro were excellent. Highly recommend.
於 2024 年 5 月住了 3 晚

8/10 不錯

Barry (Fort Worth)

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
I WAS SORELY DISAPPOINTED THAT WE COULD NOT BUY STARBUCKS COFFEE IN THIS HOTEL!!!! With many customers who are discerning travelers, it should NOT need to be stated that your customers expect superb coffee options every morning while staying at your property. The Valet service was horrible and unorganized. I am going to rethink whether I need to stay loyal to Ritz-Carlton after this stay.
於 2024 年 4 月住了 3 晚

6/10 一般

Bernarda

讚好：整潔度和住宿狀況
We were expecting first class service which was not there Room pretty average and could of been a bit cleaner
於 2024 年 4 月住了 1 晚

10/10 優異

Noel

讚好：整潔度、職員與服務、設施服務和住宿狀況
So thankful y’all let me check in early
於 2024 年 3 月住了 1 晚

10/10 優異

Angela

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Canal street was fairly noisy. But the trip was not ruined. Very nice hotel decor, staff and dining!! Will stay again!
於 2024 年 3 月住了 3 晚

6/10 一般

Rickeno R

Did not met my expectations
於 2024 年 4 月住了 1 晚

10/10 優異

Rachel

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Ritz Carlton is an upscale hotel. The Service was excellent. It has multiple restaurants, in addition to in room dining. The in room dining is available 24 hours a day. There is a spa and workout facility. It’s located on Canal street, 2 blocks from Bourbon street.. Great location without all the noise.
於 2024 年 3 月住了 3 晚

10/10 優異

Kanika

於 2024 年 3 月住了 3 晚

6/10 一般

hollie

家人同遊
讚好：設施服務
Remote in room didn’t work. No one answered at the front desk for 10-15 minutes so I called room service and they transferred me. Was told they would bring a new remote and they never did. Also couldn’t access courtyard due to a wedding.
於 2024 年 3 月住了 2 晚

10/10 優異

William

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 7 晚

6/10 一般

Karlee

於 2024 年 3 月住了 1 晚

8/10 不錯

Joan C

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was slow changing our room since the TV did nt work and my husband missed his basketball tournament games he wanted to see . After they we re over they upgraded us to a suite we’re the TV worked …… to late
於 2024 年 3 月住了 7 晚

10/10 優異

Steve

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect location to visit the French Quarter from and then retreat to some luxury and quiet !
於 2024 年 3 月住了 4 晚

10/10 優異

Graham

讚好：整潔度、職員與服務和住宿狀況
Clean, convenient location.
於 2024 年 3 月住了 2 晚

10/10 優異

susan (Phoenix)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Such a wonderful experience all around. Great food in the Bistro and drinks in Lounge with Jazz band were top notch! Rooms were immaculate and bell staff took such good care of us! BRAVO Ritz!
於 2024 年 3 月住了 4 晚

10/10 優異

Jeffrey

讚好：整潔度、職員與服務和住宿狀況
Great stay. Clean, safe and friendly staff. Will stay again.
於 2024 年 3 月住了 3 晚

10/10 優異

Meghan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay! The staff was very kind and helpful. Great location. Easy to walk to the French Quarter!
於 2024 年 3 月住了 2 晚

10/10 優異

Pierina Basile

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
El hotel está increíble lo súper recomiendo, implacable y muy elegante, la comida deliciosa, el rumbo no me gustó hay mucho indigente y huele mal, pero está súper cerca de todo lo principal
於 2024 年 3 月住了 4 晚

10/10 優異

Denia

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
He was very loud, but that’s normal in New Orleans. We really have a lot of fun at the hotel is beautiful my kids they love the hotel.
於 2023 年 12 月住了 1 晚

8/10 不錯

Vicki

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務和設施服務
love the Davenport Lounge and the restaurant, without this, the stay would have been not good. The area is shady & noisy. But also, the property itself can use a facelift. It just seems like a Mariott, not a Ritz property. Very 3 star.
於 2024 年 2 月住了 4 晚

10/10 優異

Katherine

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 7 晚

8/10 不錯

Karin

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 8 晚

10/10 優異

Kristin

於 2024 年 2 月住了 4 晚

10/10 優異

William

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Classic Ritz. Great rooms and lounge area. Just on the edge of the French Quarter so you can get away from that scene if you want.
於 2024 年 2 月住了 1 晚

8/10 不錯

Myriame

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Cleanliness.
於 2024 年 2 月住了 4 晚

10/10 優異

Charles

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Ritz review….
Was amazing service was top notch!!
於 2024 年 2 月住了 4 晚

10/10 優異

Mandana

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 3 晚

10/10 優異

Edward

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was amazing , hotel was in a great area centrally located to everything yet just far enough removed to avoid the noise of Bourbon Street. We can’t wait to come back.
於 2024 年 1 月住了 2 晚

10/10 優異

Ronneisha

讚好：整潔度、職員與服務、設施服務和住宿狀況
This is the cleanest hotel and staff is very friendly and very helpful
於 2024 年 1 月住了 1 晚

6/10 一般

Tara (Salinas)

家人同遊
不滿：整潔度
The room had someones belongings were left in the room; tobacco patches and dirty socks.
於 2024 年 1 月住了 4 晚

10/10 優異

William

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

6/10 一般

SAENGER

於 2023 年 12 月住了 1 晚

8/10 不錯

David

於 2023 年 12 月住了 1 晚

8/10 不錯

Shama

讚好：整潔度、職員與服務和住宿狀況

10/10 優異

Monique (Ponca City)

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I have to say that the New Orleans Ritz has the best customer service I have seen in a long time! Every employee was very friendly. I left my earbuds behind and they are mailing them to me at no cost. I left my IPad in the restaurant and they brought it to my room. Always plenty of bottled water in the room.
於 2023 年 11 月住了 3 晚

10/10 優異

Songhong

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 1 晚

10/10 優異

Brian

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Truly a great experience. The staff was so attentive and polite. The property was absolutely wonderful in every way. Thank you all for the wonderful New Orleans hospitality.

10/10 優異

Dena

於 2023 年 11 月住了 1 晚

10/10 優異

Robert

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Experience. Whenever is New Orleans I recommend
於 2023 年 11 月住了 4 晚

10/10 優異

Erasmo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚

10/10 優異

Thomas Brian (Edinburg)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stay was awesome
於 2023 年 10 月住了 3 晚

10/10 優異

Jay

伴侶同遊
讚好：整潔度和設施服務
Beautiful property but in Canal Street. Hotel is wonderful!
於 2023 年 10 月住了 2 晚

10/10 優異

Gary (Biloxi)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Was pleased with the room and amenities. Staff was courteous and attentive.
於 2023 年 10 月住了 1 晚

10/10 優異

Lee

於 2023 年 10 月住了 1 晚

4/10 欠佳

Christopher

於 2023 年 10 月住了 2 晚