The back door entrance from parking lot was never locked even though it appeared a room key was necessary to enter.
Sue
2025 年 7 月入住 3 晚
8/10 还可以
Amber
2025 年 7 月 17 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The lady that checked us in was not informative at all. Did not mention when and where breakfast was in the morning and didn’t say much other than where our room was located. The room was clean, pillows were hard. It was a good place to rest for the night.
Amber
2025 年 7 月入住 1 晚
6/10 一般
Holly
2025 年 7 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
I love the indoor pool in the center of the hotel, very old school the way hotels used to be. The pool area is the main focus of the hotel, very neat. I enjoyed the spacious seating areas, and breakfast area. My complaint was a dirty bathroom, long hair on the shower walls so it was obviously not cleaned. I think the room rate is very steep for this type of hotel! There was nothing over the top that justified a $260 night stay. Great hotel but room cleaning and rate change before I could recommend it.
Holly
2025 年 7 月入住 1 晚
10/10 超赞
Briget
2025 年 6 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent customer service at front desk- very friendly and informative
Briget
2025 年 6 月入住 1 晚
8/10 还可以
Wendy
与配偶出行
2025 年 6 月 23 日
满意:住宿条件和设施,清洁度
very nice and clean except very damp inside, the air was turned down so maybe that was why..the carpet felt wet and my clothes were damp after just one night.
Wendy
2025 年 6 月入住 1 晚
2/10 糟糕
Stacey
2025 年 6 月 22 日
Stacey
2025 年 6 月入住 1 晚
10/10 超赞
John
与家人及幼儿出行
2025 年 6 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very friendly
John
2025 年 6 月入住 1 晚
8/10 还可以
Kristin
与家人出行
2025 年 6 月 19 日
满意:清洁度、员工和服务、服务设施
The pool and hot tub were in the middle of the rooms, so there were many people hanging out who were not swimming, which was strange. The floor drains didn't work well so once too many people were swimming it was dangerously slippery. The room was also a strange mix of accessible and non-accessible. It made the toilet paper so far away from the toilet that it was hard to use. The fridge didn't keep anything cold. The staff was very friendly and helpful.
Kristin
2025 年 6 月入住 2 晚
8/10 还可以
Kathryn A
2025 年 6 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Kathryn A
2025 年 6 月入住 1 晚
10/10 超赞
Jon
2025 年 6 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
Jon
2025 年 6 月入住 1 晚
10/10 超赞
Thomas
与配偶出行
2025 年 6 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place! We’ll definitely be back.
Thomas
2025 年 6 月入住 1 晚
10/10 超赞
christine
2025 年 5 月 24 日
满意:清洁度、服务设施、住宿条件和设施
christine
2025 年 5 月入住 1 晚
8/10 还可以
Justyne
与配偶出行
2025 年 5 月 12 日
满意:员工和服务
不满意:住宿条件和设施
Goid location for New Ulm, easy to get to. Hotel itself very tired and basic. Expensive for what it is
Justyne
2025 年 5 月入住 3 晚
8/10 还可以
真实旅客
与家人出行
2025 年 5 月 1 日
满意:清洁度、员工和服务、客房舒适度
Solid place to stay in New Ulm
We stayed for a week.
We were surprised that housekeeping didn't clean for 2 days; when I asked at the desk I was told that they only clean for continuing guests if they ask at the desk. This wasn't mentioned when we checked in.
The facilities were clean but need refreshing.
The breakfast is ok. The eggs were often dry, and the pancakes were pretty bad. There's no decaf coffee available. I enjoyed the yogurt machine.
The hotel is on the outskirts of town in a semi-industrial area. There are many trucks, but the windows must be well insulated because the noise was nearly unnoticeable.
真实旅客
2025 年 4 月入住 3 晚
10/10 超赞
真实旅客
商务旅客
2025 年 4 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Will definitely return!
Always as pleasure to stay at this and other Best Western Plus locations. The staff are always friendly and available and I enjoy the convenience of an attached restaurant. The decor is dated but it also matches the ambiance and culture of New Ulm so not a real detractor. The facility is always clean and seems fairly well taken care of.
真实旅客
2025 年 4 月入住 4 晚
6/10 一般
Cayla
与家人出行
2025 年 4 月 23 日
满意:清洁度
Hotel nice- pool and noise issues.
Friendly&helpful front desk. The pool and hot tub chlorine levels have got to be extremely high. Lots of red burning eyes/skin. Also stayed in room 115 which I figured out was right next to the continental breakfast kitchen- 330am on there was a ton of banging around behind the wall connecting hotel room to that… unfortunately did not sleep well from then on.
Cayla
2025 年 4 月入住 1 晚
8/10 还可以
真实旅客
商务旅客
2025 年 4 月 9 日
Stay in New Ulm
I'm not sure the reason why my room was not cleaned after
the first night stay, that was a little disappointing.
真实旅客
2025 年 4 月入住 2 晚
8/10 还可以
Julie
与家人出行
2025 年 3 月 30 日
满意:清洁度、员工和服务、客房舒适度
Julie
2025 年 3 月入住 2 晚
2/10 糟糕
Justin
2025 年 3 月 25 日
Justin
2025 年 3 月入住 1 晚
10/10 超赞
Robin
2025 年 3 月 4 日
Robin
2025 年 3 月入住 1 晚
10/10 超赞
Todd,Brookings
与家人出行
2025 年 2 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy to get to and checked in.
Todd
2025 年 2 月入住 1 晚
6/10 一般
Adam
2025 年 2 月 20 日
满意:员工和服务
Adam
2025 年 2 月入住 1 晚
10/10 超赞
Teryle
团体旅客
2025 年 2 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The staff was very friendly. Had us in at 3pm. Breakfast was good. We were there for an event. Very nice place.
Teryle
2025 年 2 月入住 1 晚
10/10 超赞
Stacy,Madison
与配偶出行
2025 年 1 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Never been to a hotel that offers breakfast and has a conference center and restaurant attached but doesn’t offer vending or ice machines in the rooms area.