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关于切尔西宝石酒店的点评

2.5 out of 5
切尔西宝石酒店
300 W 22nd Street, New York, NY

点评

7.8

还可以

10 分 - 超赞。281 条好评，共有 1000 条点评" "
8 分 - 还可以。456 条好评，共有 1000 条点评" "
6 分 - 一般。175 条好评，共有 1000 条点评" "
4 分 - 很差。51 条好评，共有 1000 条点评" "
2 分 - 糟糕。37 条好评，共有 1000 条点评" "

8.4/10

清洁度

8.6/10

员工和服务

7.4/10

服务设施

7.6/10

住宿条件和设施

点评

10/10 超赞

Li

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
great staff, great location, and superb cleaning. Definitely will stay here again for my next trip.
2019 年 10 月入住 8 晚
Hafeez Rehman - Front Office Supervisor 于 2019年11月3日 的回复
Dear Li, With so many hotels to choose from, we are honored you chose us, and we are happy to learn that our unparalleled location suited your travel needs. Also it is delightful to know that you were pleased with the standard of cleanliness of your room. We are glad that our front desk staff was able to assist you adequately. Our staff cannot wait to welcome you again on your next trip to NYC. Best Regards

8/10 还可以

SHUN HUA

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
飯店樓下就是超市，早上有免費簡單的餐點可享用，可惜房間小了點。
2019 年 7 月入住 3 晚
Hafeez Rehman - Front Office Supervisor 于 2019年10月6日 的回复
Hello Shun Thank you for staying at the Gem Hotel. We are happy to see that you enjoyed your stay with us. We wish you all the best and hope to see you again on your next visit to NYC. Best Regards

10/10 超赞

xiaoyan，sunnyvale

满意：员工和服务，清洁度
Breakfast is a little simple, room is a little small. Others are good.
2019 年 7 月入住 1 晚
Hafeez Rehman - Front Office Supervisor 于 2019年07月9日 的回复
Hello Xiaoyan Thank you for staying at the Gem Hotel and taking time to post review. We are glad to hear that you enjoyed your stay with us and giving us 5/5 on your review. Please note that we offer different type of accommodations and you might want to book one of our superior rooms if you decide to stay with us in the future. We wish you all the best and hope to see you next time on your visit to NYC.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
Excellent Service ! Nice Hotel.
The hotel's location, room, cleaniness, and value are fine. Biggest ++ is the hotal staff who are super motivated and helpful. I left the AC Adaptor for my laptop in the room, but the Housekeeps shipped it back to me promptedly to Canada.

2/10 糟糕

John

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 2 月入住 2 晚

2/10 糟糕

Surasit

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 2 月入住 1 晚

2/10 糟糕

真实旅客

2021 年 2 月入住 2 晚

2/10 糟糕

Diamond

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
When I got to the hotel on time for check in it was being renovated over so I didn’t get to go in this hotel so basically I completely got my money taken from you guys.
2021 年 2 月入住 1 晚

2/10 糟糕

真实旅客

2021 年 2 月入住 1 晚

2/10 糟糕

Shak

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel is not even active
Do not book
2021 年 2 月入住 1 晚

2/10 糟糕

Victoria

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Idk about this place
I couldn’t get in touch with the hotel because the number was not working. So I ended up not trusting the fact that they were even open
2021 年 2 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very personable, friendly, and helpful, they really made the stay wonderful. Rooms were small, but clean and perfect for a stay in the city. We would stay there again.
2020 年 3 月入住 1 晚

8/10 还可以

真实旅客

商务旅客
满意：员工和服务，清洁度
The location of the Gem is great. The Forager store/restaurant right next door is handy although expensive. The room I had was clean and very small. I love the openable windows so I could get some fresh air. There was construction and noise and the roof was closed at the time of my visit and I was unaware prior to my arrival of these conditions.
2020 年 3 月入住 5 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 3 月入住 4 晚
Hafeez Rehman - Front Office Supervisor 于 2020年03月19日 的回复
Hello Guest, Thank you for staying at the Gem Hotel. We hope you enjoyed your stay with us. We wish you all the best and hope to see you again on your next visit to NYC. Best Regards

10/10 超赞

Traveler

满意：员工和服务、服务设施、住宿条件和设施
Good Chelsea location, cozy room, clean, great service.
2020 年 3 月入住 1 晚
Hafeez Rehman - Front Office Supervisor 于 2020年03月19日 的回复
Dear Guest, Thank you for informing us about your recent stay at the Gem Hotel. It means a lot to know that many aspects were favorable throughout your stay, including our excellent location, cozy rooms, and friendly staff. Your satisfaction means everything to us, and we'd love the chance to welcome you back in the future. Hope to see you again! Best Regards

8/10 还可以

Visitor，Uk

满意：员工和服务
It is a very functional hotel and well situated. The rooms are tight for space and corridors very dark but it is clean and the shower is excellent. Staff are friendly and helpful.
2020 年 3 月入住 5 晚
Hafeez Rehman - Front Office Supervisor 于 2020年03月15日 的回复
Dear Guest, Thank you for your recent stay with us and for taking the time to share your feedback. We're delighted to hear that you welcomed our excellent location, as well as appreciated our clean accommodations and friendly staff.Thanks again, and we hope to have the pleasure of welcoming you back soon. Best Regards

8/10 还可以

TM，Easton , MD

与配偶出行
满意：员工和服务，清洁度
During my visit the roof top area was closed, and they had recently stopped providing free breakfast. We stayed Friday & Saturday night. Saturday morning is trash day on the block and it is a very loud process. The location is great, with easy access to PATH train and subway, but the "special view" just means more noise and less sleep
2020 年 3 月入住 2 晚
Hafeez Rehman - Front Office Supervisor 于 2020年03月15日 的回复
Dear TM, Thank you for staying at the Gem Hotel. We are pleased to know that you found our location very convenient, which provided access to some amenities and places to visit. .Please accept our apologies if you experienced any noise disturbance from the street. For future reference we also have rooms away from the street noise, and our staff is always happy to show you other available options. Should your travels bring you back to the city, we welcome you to stay at the gem Hotel again! Best Regards

8/10 还可以

Jacques

商务旅客
满意：员工和服务，清洁度
2020 年 3 月入住 3 晚
Hafeez rehman - Front Office Supervisor 于 2020年03月13日 的回复
Hello Jacques, Thank you for staying at the Gem Hotel. We hope you enjoyed your stay with us. We wish you all the best and hope to see you again on your next visit to US. Best Regards

10/10 超赞

Ellen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay, would come again
Comfortable bed and room overall. Great helpful staff. Wonderful location, felt safe. Quiet at night for great sleep.
2020 年 2 月入住 3 晚
Hafeez Rehman - Front Office Supervisor 于 2020年03月5日 的回复
Dear Ellen, Thank you for informing us about your recent stay at the Gem Hotel. It means a lot to know that many aspects were favorable throughout your stay, including our excellent location, comfortable bed, and friendly staff. Your satisfaction means everything to us, and we'd love the chance to welcome you back in the future. Hope to see you again! Best Regards

4/10 很差

真实旅客

商务旅客
不满意：清洁度、住宿条件和设施、客房舒适度
2020 年 3 月入住 3 晚
Hafeez Rehman - Front Office Supervisor 于 2020年03月5日 的回复
Dear Guest, Thank you for staying at the Gem Hotel. We hope you enjoyed your stay with us. We wish you all the best and hope to see you again on your next visit to NYC. Best Regards

8/10 还可以

Chris，London

满意：员工和服务，清洁度
Decent no frills hotel in excellent location. Stayed in room 218 - close to a busy junction so you can feel & hear NYC life right out the window which was fine for me as I am use to city noise but not a room for light sleepers. Room for a single person is absolutely fine and well laid out. Liked the decor. Not sure about the bathroom door not be able to close basically if your sharing you will see the person you're with on the toilet and in 218 you defo had to close the curtains or the whole of 8 ave can see you! Had a few issues with the heating it was a cold February weekend and the room was freezing the first night. Realised that you control the heating yourself but found the system a bit complicated. Room ended up being either cold or super hot. Great location near subway for airport and can walked to west and greenwich village for nightlife and touristy midtown is easy jump on the subway. Much prefer it to the Times sq hotel options. Lots of restaurants, diners nearby and some good brunch places. Excellent choice for the LGBT traveller with a wide & good choice of gay nightlife nearby, Christopher St an easy 10 min walk and easy to get to hells kitchen as well. Walked around at 2am and felt perfectly safe Could see the empire state building from my window
2020 年 2 月入住 4 晚
Hafeez Rehman - Front Office Supervisor 于 2020年03月4日 的回复
Dear Chris, Thank you for staying at the Gem Hotel. Being strategically located is the primary reason why the Gem Hotel is the go-to place for most travelers. Thus, we are glad that our unparalleled convenience to major establishments and various modes of transportation suited your travel needs. We are also glad to hear that room and beautiful view of Empire State building from your room window added to your experience. It was a pleasure to serve you, and we look forward to seeing you again to exceed your recent experience. Best Regards

8/10 还可以

真实旅客

团体旅客, 商务旅客
满意：员工和服务、服务设施、住宿条件和设施
The front desk person Riley was amazing...warm and welcoming and helpful. Comfy bed but very small room. Will go for bigger one next time.
2020 年 3 月入住 1 晚
Hafeez Rehman - Front Office Supervisor 于 2020年03月4日 的回复
Dear Guest, We want everyone who stays at the Gem Hotel to have an excellent visit so we're happy to hear that was the case with you. Thank you for your compliments on our amazing service and comfortable beds. It would be a pleasure to host you again should you be back in the city! Best Regards

6/10 一般

真实旅客

与配偶出行
满意：员工和服务
It was okay, but a little small and cold. Great location and price though.
2020 年 2 月入住 2 晚
Hotel Management 于 2020年03月2日 的回复
Dear Guest, Thank you for your review. It's wonderful to know that you could make the most of our convenient location at an affordable price. Perhaps during your next NYC trip, we can invite you to one of our internal superior queen rooms for more a little more space and warmth! It would be our pleasure to welcome you back!

8/10 还可以

真实旅客

满意：员工和服务、服务设施、住宿条件和设施
My only comment would be the size of the rooms..ours was very small. Nice bathroom
2020 年 2 月入住 4 晚
Hotel Management 于 2020年03月2日 的回复
Dear Guest, Thank you for your stay with us! I am glad you enjoyed our modern bathroom and I hope the next time you stay with us, we can host you in one of our larger, superior rooms for your better comfort! Have a wonderful day!

6/10 一般

Rachel

团体旅客
满意：员工和服务
Good for a short stay
Very friendly and helpful front desk staff. The room itself was small and a bit dusty/outdated. For one night, it was fine, but I wouldn't be comfortable for more than 1 or 2 nights because of how cramped. I appreciated the hand sanitizer along with the other amenities in the room. Excellent location.
2020 年 2 月入住 1 晚
Hafeez Rehman - Front Office Supervisor 于 2020年02月28日 的回复
Dear Rachel, Thank you for staying with us and taking the time to share your thoughts. We're glad our central location was ideal for your trip and that you appreciated the amenities in the room and excellent service from our Front Desk Staff. Please note that we have superior rooms, and our staff is always happy to show you other available options. The next time you're in the city, please come see us again at the Gem Hotel! Best Regards

8/10 还可以

Frederick

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Rooms are small; but the service, location and location are great.
2020 年 2 月入住 4 晚
Hafeez Rehman - Front Office Supervisor 于 2020年02月28日 的回复
Dear Frederick, Thank you for staying at the Gem Hotel. It's wonderful to know that you appreciated our convenient location and exceptional service.. We're sorry for the room aspects that did not meet your preference. However, we do have Superior rooms that may be better for you during your next trip.We wish you all the best and can't wait to host you again here at the Gem Hotel. Best Regards

6/10 一般

真实旅客

满意：客房舒适度，清洁度
False advertising disappointment
Booked this for my wife's birthday. We specifically chose it for the rooftop terrace prominently advertised. When we arrived it was explained to us that it was not constructed yet. During and after our stay, I noticed that they were still advertising it. I reached out to the hotel and they never responded. Disappointing. Good neighborhood though.
2019 年 9 月入住 3 晚
Hafeez Rehman - Front Office Supervisor 于 2020年02月28日 的回复
Dear Guest, Thank you for staying at the Gem Hotel. We're delighted to hear that you welcomed our excellent location. Please note that roof top is weather permitted. Since it's freezing in NYC during the months of January and February, we decided to take advantage of that and decided to renovate the roof top. Should your travels bring you back to the city, we welcome you to stay at the gem Hotel again! Best Regards

6/10 一般

Steve，Seattle

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The view from my window was enclosed, interior, due to the building design, which was ok, not great, but not a big deal, maybe quieter than a street-facing window.
2020 年 2 月入住 3 晚
Hafeez Rehman - Front Office Supervisor 于 2020年02月20日 的回复
Dear Steve, Thank you for staying at the Gem Hotel. We hope you enjoyed your stay with us. Please note that we do have rooms facing streets, and our staff is always happy to show you other available options. We wish you all the best and hope to see you again on your next visit to NYC. Best Regards

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Price is attractive. The room is clean and modern.
2020 年 2 月入住 1 晚
Hafeez Rehman - Front Office Supervisor 于 2020年02月19日 的回复
Dear Guest, Thank you for staying at the Gem Hotel. We are glad that you enjoyed your stay with us and found our rooms clean and pricing competitive, We cannot wait to host you again on your next visit to NYC. Best Regards

8/10 还可以

Natalie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 2 月入住 2 晚
Hafeez Rehman - Front Office Supervisor 于 2020年02月18日 的回复
Hello Natalie, Thank you for staying at the Gem Hotel. We hope you enjoyed your stay with us. We wish you all the best and hope to see you again on your next visit to NYC. Best Regards

10/10 超赞

真实旅客

满意：清洁度
Fantastiskt läge, har sett bättre dagar.
Man får det man betalar för, läget gör att det är väldigt värt.Små rum, icke genomtänkta badrum.
2020 年 2 月入住 3 晚
Hafeez Rehman - Front Office Supervisor 于 2020年02月17日 的回复
Dear Guest, Thank you for staying at the Gem Hotel. We are glad that our strategic location, which is just a few steps away from major establishments and various modes of transportation, suited your travel needs. We cannot wait to host you again on your next visit to NYC. Best Regards

10/10 超赞

Kellie

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 2 月入住 1 晚
Hafeez Rehman - Front Office Supervisor 于 2020年02月12日 的回复
Hello Kellie, Thank you for staying at the Gem Hotel. We are thrilled to know that you had an amazing experience at the Gem Hotel by looking at your high ratings. We wish you all the best and hope to see you again on your next visit to NYC. Best Regards Best Regards

10/10 超赞

lori

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 2 月入住 2 晚
Hafeez Rehman - Front Office Supervisor 于 2020年02月12日 的回复
Dear Lori, Thank you for staying at the Gem Hotel. we're happy that you had an exceptional experience at the Gem Hotel as shown by your high rating. We can't wait to see you again! Best Regards

8/10 还可以

Eduardo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location & service
Size of room we got on the small side; could be an issue if you are travelling with big suitcases. We weren't. Very helpful staff Location is perfect, easy access with Metro from JFK and next to meatpacking district and chelsea
2020 年 1 月入住 3 晚
Hafeez Rehman - Front office supervisor 于 2020年02月7日 的回复
Dear Eduardo, Thank you for staying at the Gem Hotel. It's always a pleasure hearing from our guests. We're glad our central location was ideal for your trip and that our front desk staff was able to assist you adequately. Please note that we have superior rooms, and our staff is always happy to show you other available options. Should your travels bring you back to the city, we welcome you to stay at the gem Hotel again! Best Regards

10/10 超赞

MrCarlin，Miami Beach, Florida

满意：清洁度、员工和服务、住宿条件和设施
Great location, clean accommodations. Everything is steps away; subway, food, drug stores. Great city views or quiet hidden rooms, choose what’s best. Complimentary continental breakfast that’s simple and thoughtful. Get your carbs for free ! ... Riley @ the front desk was spectacular !!! Thank you Riley ! Room was just right for a NYC rendezvous with all the amenities of a major chain, without the hassle. I highly recommend.
2020 年 2 月入住 4 晚
Hafeez Rehman - Front Office Supervisor 于 2020年02月7日 的回复
Dear MrCarlin, Thank you for spending a few days with us here at the Gem Hotel. It pleases us to see that you appreciated our unbeatable location, clean accommodations, Continental breakfast and friendly, helpful staff. We're grateful for your recommendation and hope to see you again soon. Best Regards

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 2 月入住 1 晚
Hafeez Rehman - Front Office Supervisor 于 2020年02月2日 的回复
Dear Guest, Thank you for staying with us here at the Gem Hotel. Reading that you gave us perfect score based on your stay with us brightens our day. We look forward to welcoming you back the next time you are in town. Best Regards

10/10 超赞

Joe

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean Room
Room was small but clean. Great location! Several of the staff members were exceptionally friendly.
2020 年 1 月入住 2 晚
Hafeez Rehman - Front Office Supervisor 于 2020年02月2日 的回复
Dear Joe, Our amazing staff works hard to ensure all our guests feel welcome and will be proud you appreciated their efforts. We're so pleased our central location and clean accommodation added to your convenience, and we look forward to your next stay at the Gem Hotel. Best Regards

10/10 超赞

Mauricio，Ft Lauderdale, FL

满意：清洁度、员工和服务、住宿条件和设施
Room was very clean, although a little small but that is expected in NY. Bathroom was outstanding with a modern design. Staff was extremely friendly and efficient.
2020 年 1 月入住 2 晚
Hafeez Rehman - Front Office Supervisor 于 2020年01月31日 的回复
Dear Mauricio, It was a pleasure hosting you at the Gem Hotel. We are delighted to hear that our clean accommodations lived up to your standards. Also, our entire team will be thrilled to learn that you were impressed with our top-notch hospitality. We'd love another chance to host you to ensure that we exceed your experience next time. Please come back soon and have a good one! Best Regards

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Does what it says on the tin. Centrally located in Chelsea. Small clean room, a tad dated perhaps. Simple continental breakfast. Great price for its location and helpful staff.
2020 年 1 月入住 4 晚
Hafeez Rehman - Front Office Supervisor 于 2020年01月30日 的回复
Dear Guest, Thank you so much for letting us know about your amazing stay with us here at the Gem Hotel. It pleases us to see that we were able to meet your expectations by offering a clean room, amazing location, and helpful staff. Also, we're happy to hear that you enjoyed our continental breakfast. We truly appreciated the opportunity to serve you and would be honored to welcome you back soon. Best Regards

8/10 还可以

真实旅客

2020 年 1 月入住 3 晚
Hafeez Rehman - Front Office Supervisor 于 2020年01月28日 的回复
Hello Guest, Thank you for staying at the Gem Hotel. We hope you enjoyed your stay with us. We wish you all the best and hope to see you again on your next visit to NYC. Best Regards

10/10 超赞

真实旅客

与配偶出行, 商务旅客
满意：清洁度
Good location for what I needed. lovely staff nice service
2020 年 1 月入住 2 晚
Hafeez Rehman - Front Office Supervisor 于 2020年01月27日 的回复
Hello Guest, It's always a pleasure hearing from our guests. We're glad our central location was ideal for your trip. We are also delighted to know that our service made a positive difference in your stay. Should your travels bring you back to the city, we welcome you to stay at the gem Hotel again! Best Regards

10/10 超赞

Caroline，Gatineau, QC

商务旅客
满意：员工和服务，清洁度
Good location in the Chelsea area. The room was clean and cozy, there is someone at the reception 24-hour and continental breakfast was an added value. Nice place!
2020 年 1 月入住 2 晚
Hafeez Rehman - Front Office Supervisor 于 2020年01月27日 的回复
Dear Caroline, We're honored you chose to stay with us, and we thank you for taking the time to leave us a review. It's great to know that our clean, cozy room provided you with the ideal place to rest and that you felt welcome while you were here. Should you be in the city again, we welcome you back to our hotel. Best Regards

4/10 很差

Carmelo，New York

商务旅客
不满意：清洁度、服务设施、住宿条件和设施
La dimensione delle stanze, la scarsa disponibilità a trovare una soluzione nel cambio di camera, la pulizia delle parti comuni, la mancanza di una sala per la colazione
2020 年 1 月入住 5 晚
Hafeez Rehman - Front Office Supervisor 于 2020年01月25日 的回复
Caro Carmelo, Grazie per aver soggiornato al Gem Hotel. Siamo spiacenti per gli aspetti della stanza che non soddisfano le tue preferenze. Siete pregati di notare che inizialmente avete prenotato una camera matrimoniale standard. Tuttavia, disponiamo di camere Superior e potresti voler prenotare una delle nostre camere Superior che potrebbero essere migliori per te durante il tuo prossimo viaggio. Ti auguriamo tutto il meglio e speriamo di rivederti al tuo prossimo viaggio a New York. I migliori saluti

8/10 还可以

James

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It was very pleasant will stay again could be a little more warmer and need longer shower curtain
2020 年 1 月入住 1 晚
Hafeez Rehman - Front Office Supervisor 于 2020年01月19日 的回复
Dear James, Thank you for staying at the Gem Hotel. It is great to read that you would consider staying with us in the future because of your pleasant stay. We cannot wait to host you again on your next visit to NYC. Best Regards

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 1 月入住 2 晚
Hafeez Rehman - Front Office Supervisor 于 2020年01月16日 的回复
Dear Guest, Thank you for staying at the Gem Hotel. We're happy that you had an exceptional experience at the Gem Hotel as shown by your high rating. We can't wait to see you again! Best Regards

8/10 还可以

Elizabeth

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Room smaller than I expected with little walking room with suitcases. But the room was clean and comfortable.
2020 年 1 月入住 2 晚
Hafeez Rehman - Front Office Supervisor 于 2020年01月13日 的回复
Dear Elizabeth, Thank you for your recent stay with us and for taking the time to share your feedback. We're delighted to hear that you appreciated our clean and comfortable accommodations. Please note that we have superior rooms, and our staff is always happy to show you other available options. Should your travels bring you back to the city, we welcome you to stay at the gem Hotel again! Best Regards

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 1 月入住 10 晚
Hafeez Rehman - Front Office Supervisor 于 2020年01月13日 的回复
Dear Guest, Thank you for staying at the Gem Hotel, we're happy that you had an exceptional experience at the Gem Hotel as shown by your high rating. We can't wait to see you again! Best Regards

8/10 还可以

Firsttimers，from Northern California

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location to stay at during our visit to New York. The room was small - we got a queen sized bed with little space to walk around (suitcases had to be opened on top of the bed), but it's a given with New York, so I'm not complaining much.The price was fair as well. The staff were fantastic and super friendly - which is a PLUS!
2019 年 12 月入住 8 晚
Hafeez Rehman - Front Office Supervisor 于 2020年01月11日 的回复
Dear Guest, Thank you for choosing us for your stay in the heart of New York! We are delighted to hear that you enjoyed our wonderful location. With so much to experience just steps away, our guests can make memories to last a lifetime! Thank you for the compliments for our team members as well. We wish all the best and hope to see you again on your next visit to NYC. Best Regards

10/10 超赞

Heather

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A true "Gem" of a place :)
Clean, simple, yet attention to details and visitors needs.
2020 年 1 月入住 1 晚
Hafeez Rehman - Front Office Supervisor 于 2020年01月9日 的回复
Dear Heather, Thank you for staying at the Gem Hotel. It's excellent you enjoyed your time with us so much! We pride ourselves in offering a clean and comfortable environment for all of our guests and your praise tells us we're succeeding. Thank you again for sharing your review with us and we hope to see you again on your next visit to NYC. Best Regards

8/10 还可以

Ingrid

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Zimmer stimmig mit Preis. FRÜHSTÜCK Gut und reichlich. Leider nur wegwerfgeschirr. Besser wären Tassen und Teller.
2019 年 12 月入住 5 晚
Hafeez Rehman - Front Office Supervisor 于 2020年01月5日 的回复
Dear Ingrid, Thank you for staying at the Gem Hotel and thank you for your feedback. We are happy our accommodation and convenient breakfast helped make for a great time in the city. Please consider us again on your next trip to NYC. Best Regards