in the middle of taking a bath, the water coming out from the faucet is dark brown with some particles in !!! It was so disgusting ! They did send the technician to check, but i had to call twice to ask for another room to finish the shower. They did not offer any alternative had I not request for it. At the end I did not take the offer to finish the shower in another room as I had to catch my flight. The customer service is not okay, all they said is sorry ! it was a really horrible experience.
ai chin
2023 年 5 月入住 2 晚
10/10 超赞
WEI HO
与家人出行
2022年07月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
WEI HO
2022 年 7 月入住 3 晚
10/10 超赞
Jackson Talley
2024年06月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location right across the street from Central Park is fantastic for the price, especially considering this hotel is literally next door to The Plaza where Home Alone 2 was filmed. Also, the bed was the best I’ve ever slept on.
Jackson Talley
2024 年 6 月入住 3 晚
6/10 一般
Desire
商务旅客
2024年06月16日
Good location next to central park. but hotel very crowded
Desire
2024 年 5 月入住 2 晚
10/10 超赞
Elizabeth
与配偶出行, 商务旅客
2024年06月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is my go to hotel for the Central Park area of Manhattan. Good combination of price and amenities.
Elizabeth
2024 年 6 月入住 1 晚
8/10 还可以
Marie Claude
商务旅客
2024年06月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very stylish and nicely decorated. I liked the animal-themed decor.
The lifghting fixtures were not all working and I could not find how to turn off others.
Marie Claude
2024 年 6 月入住 1 晚
8/10 还可以
Paul
与家人出行
2024年06月11日
满意:清洁度、员工和服务、住宿条件和设施
Update there mattress. My back was sore every morning.