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華盛頓傑佛遜城酒店的評價

2.5 out of 5
華盛頓傑佛遜城酒店
318 West 51St Street, New York, NY

評價

7.6

不錯

10 分評分，優異；1000 則評價中有 331 則" "
8 分評分，不錯；1000 則評價中有 349 則" "
6 分評分，一般；1000 則評價中有 171 則" "
4 分評分，欠佳；1000 則評價中有 81 則" "
2 分評分，很差；1000 則評價中有 68 則" "

8.0/10 

整潔度

8.6/10 

職員與服務

7.0/10 

設施服務

7.2/10 

住宿狀況

7.4/10 

環保程度

評價

8/10 不錯

WENJING (Belmont)

於 2021 年 8 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
整體尚算可以
房間和健身室比較小，電梯有時候失靈，需要行樓梯。
於 2019 年 8 月住了 3 晚
umar 於 2019年8月23日的回應
Thank you for choosing Washington Jefferson hotel for your recent stay and Thank You for mentioning what a great value it is. we apologize any inconvenience that may has caused during your stay, we are working hard to update our hotel facilities. We have made great efforts to create an environment of comfort and sophistication for our guests. On behalf of the hotel’s management team we thank you for your patronage. We look forward to welcoming you back to the Washington Jefferson Hotel. Umar Malik, umar@triumphhotels.com 212-246-7550 Front Office Supervisor WJ Hotel.

10/10 優異

Shane (SANGRE GRANDE)

讚好：整潔度、職員與服務和住宿狀況

6/10 一般

Felipe

家人同遊
讚好：住宿狀況和客房舒適度
Fomos transferidos para outro hotel, lotado de adolescentes, muito barulho, na madrugada. A limpeza deixou a desejar, os quartos tinham carpetes e estavam com muita poeira.
於 2023 年 3 月住了 7 晚

8/10 不錯

IMELDA ARELI SOTO

讚好：整潔度、職員與服務、設施服務和住宿狀況
La ubicación, es chico y las instalaciones son viejas, pero lo compensa su ubicación y su limpieza

4/10 欠佳

Sonja

讚好：職員與服務
不滿：整潔度

6/10 一般

Luis Alberto

家人同遊
讚好：整潔度
於 2022 年 10 月住了 5 晚

8/10 不錯

Karsten

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Sehr nah am Times Square. In der Nähe Metro, Bus und genügend Essmöglichkeiten. Mitarbeiter super freundlich und hilfsbereit. Zimmer klein und einfach, aber sauber, wird jeden Tag gereinigt. Guter Gratiskaffee. Was will man mehr für einen Kurztrip nach New York? Ich würde es wieder buchen.

4/10 欠佳

Rodrigo Cruz (mexico)

家人同遊
No tengo opinión ya que me cambiaron de Hotel. Según por qué estaba en remodelación

10/10 優異

Delaine

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Very good experience
於 2022 年 8 月住了 4 晚
wj 於 2022年11月24日的回應
Good day,Thank you for your feedback.RegardsWJ Team

10/10 優異

BARRY

於 2022 年 8 月住了 6 晚

2/10 很差

delphine

Séjour annulé et transféré dans un autre hôtel sans nous avoir prévenus !!!! Manque total de sérieux et de professionnalisme
wj 於 2022年11月11日的回應
Good Day,We are deeply disappointed to see your review. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. Best regards,

4/10 欠佳

Alphonso (Hopkinsville)

伴侶同遊
Did not get to stay, it seemed that Orbitz sent the reservation cancelation to my email less then 24hours of my arrival so after I got there I was informed that the hotel had been taken over by the city, but they did give me 2 hotel options to stay at and they took care of everything this is the second time this has happened, the last time it was a Hotel in Tampa
wj 於 2022年11月11日的回應
Good Day,We are deeply disappointed to see your review. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. Best regards,

6/10 一般

Marie-José (semoy)

2/10 很差

Annette

不滿：整潔度、職員與服務和住宿狀況
The Washington Jefferson Hoyel was closed for renovations when we arrived and we could not stay there. We were directed to go to the Hotel Edison instead.
wj 於 2022年11月4日的回應
We are deeply disappointed to see your review. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. Best regards,

4/10 欠佳

hannes

家人同遊
Unsere Zimmer waren bei der Ankunft nicht verfügbar und wir mussten in ein anderes Hotel ausweichen
wj 於 2022年11月2日的回應
Good Day,We are deeply disappointed to see your review. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. Best regards,

8/10 不錯

JOAO BATISTA

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Local muito bom
Muito boa localização, somente cuidar dos quartos de frente que são muito barulhentos. O atendimento realizado foi muito.
於 2022 年 10 月住了 10 晚
wj 於 2022年11月1日的回應
Good day,Thank you for staying at WJ Hotel.RegardsWJ Team

2/10 很差

Jessica

家人同遊, 多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
We didn’t stay at this hotel. Flew into the city late at night only to be told “the government is taking over the hotel we have transferred you to a new hotel you can’t stay here” 45 MINUTES AWAY from the current area no email notification before hand or a call during the daytime hours. While seeing other hotel guest enter and exit the building who were clearly staying in the hotel. Hotel staff did not even know how far the “new” hotel was I had to look it up myself. We were offered up to a $50 cab ride to the new hotel and 2 breakfast vouchers… what a laughable compensation. Hotel staff were not knowledgeable and not helpful. We got a refund and found a better hotel. I wouldn’t waste your time at this place. Stay somewhere else! Also, this hotel staff lied to our travel agency saying we took the transfer hotel when we did not. So for a lack of a better term “scammed” us as we wouldn’t been changed for this stay when we did not stay at this hotel. Therefore, had to fight for our refund from this unworthy hotel. Don’t waste your time and money on this place.
於 2022 年 10 月住了 3 晚
wj 於 2022年11月1日的回應
Good day, We are deeply disappointed to read your comments. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. We appreciate all of your comments, and the opportunity to see things from a guests’ viewpoint. RegardsWJ Team

4/10 欠佳

Christian

商務旅客
不滿：整潔度、設施服務和住宿狀況
I arrived for check in and was told that I would not be in that hotel and they gave a letter and the adress to the other hotel. Not even providing transportation in the rain
於 2022 年 10 月住了 2 晚
wj 於 2022年11月1日的回應
Good day, We are deeply disappointed to read your comments. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. We appreciate all of your comments, and the opportunity to see things from a guests’ viewpoint. RegardsWJ Team

2/10 很差

Tina

讚好：整潔度和職員與服務
不滿：客房舒適度
Reservation moved to another hotel
Upon arrival I was told I was being moved to a different (sister) hotel because the city had taken this hotel over. I don't like not having a choice of where I stay. AND, this put me behind on my schedule causing me to miss out on an event I had planned and paid for. A notification BEFORE arriving would have been better. Waste of my time.
於 2022 年 10 月住了 4 晚
wj 於 2022年11月1日的回應
Good day, We are deeply disappointed to read your comments. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. We appreciate all of your comments, and the opportunity to see things from a guests’ viewpoint. RegardsWJ Team

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Emplacement idéal pour visiter New York, proche de Times Square, Central Park et d’une station de métro. Personnel agréable. Bonne sonorité pour la chambre. Par contre lit trop petit, douche trop longue pour avoir de l’eau chaude (pas très écolo) et wifi qui se déconnecte tout le temps. Mais dans l’ensemble hôtel correct pour un séjour à New York
於 2022 年 10 月住了 6 晚
wj 於 2022年11月1日的回應
Good Day,Thank you for staying at WJ Hotel.RegardsWJ Team

6/10 一般

Petr (Atlanta)

商務旅客
讚好：整潔度和職員與服務
The room is very basic and very small. No desk for the computer, barely enough room to open a suitcase. I was expecting something a little better for $400 on a Wednesday.
於 2022 年 10 月住了 4 晚
wj 於 2022年11月1日的回應
Good day, We are deeply disappointed to read your comments. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. We appreciate all of your comments, and the opportunity to see things from a guests’ viewpoint. RegardsWJ Team

8/10 不錯

Kevin Andrew (Dayton)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Unfortunately, they had to move us to their sister hotel, The Edison, because the City of New York took over the hotel. The staff made the shift as painless as possible - but we would have preferred to stay at the WJ.
於 2022 年 10 月住了 4 晚
wj 於 2022年11月1日的回應
Good day, We are deeply disappointed to read your comments. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. We appreciate all of your comments, and the opportunity to see things from a guests’ viewpoint. RegardsWJ Team

2/10 很差

Frank

多人同遊
The Triumph Hotel chain contracted with the city of NY to let them use the WJ Hotel and didn’t inform any guests until we attempted to check-in. They claimed the city “took over” the hotel in a sad attempt to deflect blame. They tried moving me to a hotel up on 77th St when I chose the WJ for its location. Apologies and $10 for cab fare do NOT make up for a lack of communication and horrible inconveniences for the remainder of my visit to the city. Being in a sudden position of having no option I had to agree to a hotel on 44th but three avenues over in the middle of Times Square and the tourist crowds. Any hotel with a genuine concern about service would have owned their decision, contacted reservation holders prior to check-in, and offered the opportunity to cancel, enabling those who chose to find other accommodations. The front desk staff was forced to deal with a lot of disgruntled and angry guests while the people who made this decision sat back and had an obvious lack of empathy while perpetrating this fraud. I suggest avoiding any Triumph Hotel going forward since guest services are placed well below corporate profit.
於 2022 年 10 月住了 1 晚
wj 於 2022年11月1日的回應
Good day, We are deeply disappointed to read your comments. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. We appreciate all of your comments, and the opportunity to see things from a guests’ viewpoint. RegardsWJ Team

8/10 不錯

真實旅客

商務旅客
讚好：整潔度和職員與服務
於 2022 年 10 月住了 2 晚
wj 於 2022年11月1日的回應
Good day,Thank you for your feedback.RegardsWJ Team

2/10 很差

MASASHI

於 2022 年 10 月住了 5 晚
wj 於 2022年11月1日的回應
Good day,Thank you for your feedback.RegardsWJ Team

8/10 不錯

Luis

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Location is everything!
Nice neighborhood and small clean rooms. Close to theaters, Times Square, subways and restaurants. We would stay here again. Thanks
於 2022 年 10 月住了 4 晚
Management 於 2022年10月22日的回應
Dear Luis,Thank you for choosing the Washington Jefferson Hotel. I appreciate the amazing review. Thank you for mentioning the location. I hope we have the opportunity to welcome you back.ManagementWJ Hotel

10/10 優異

Kathryn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Extremely comfy bed, parking was convenient and the location of the hotel was perfect
於 2022 年 10 月住了 2 晚
wj 於 2022年10月18日的回應
Dear Kathryn,Thank you for choosing the Washington Jefferson Hotel. I truly appreciate your review. Thank you for mentioning the great location. I hope we have the opportunity to welcome you back.ManagementWJ Hotel

8/10 不錯

Karolina

於 2022 年 10 月住了 10 晚
wj 於 2022年10月18日的回應
Thank you for choosing the Washington Jefferson ManagementWJ Hotel

10/10 優異

Rachel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is close to broadway, times square and central park. It was surrounded by a ton of places to get different foods as well. Our room was a little small, but we were barely there and it didn't bother us. We had a hair dryer, but the room did not come with a microwave or refrigerator. The front staff was incredibly nice ESPECIALLY the woman who checks us in originally. We would stay here again in the future.
於 2022 年 10 月住了 2 晚
wj 於 2022年10月17日的回應
Dear Rachel,We truly appreciate all the wonderful comments about the hotel and our staff. Compliments such as yours are the reason we are so encouraged and committed to providing the best service to our guests. Thank you again, and we look forward to providing you with the same level of hospitality during your next stay.Best regards,

2/10 很差

Laurie

於 2022 年 10 月住了 2 晚
wj 於 2022年10月17日的回應
Dear Laurie,Thank you for staying at WJ Hotel.RegardsWJ Team

10/10 優異

Maryam

於 2022 年 10 月住了 1 晚

2/10 很差

Charles

商務旅客
不滿：住宿狀況
The room was old, outdated, looked and felt grimy.
於 2022 年 10 月住了 1 晚
wj 於 2022年10月13日的回應
Good day,We are deeply disappointed to see your review regarding your stay with us. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. We hope you will return in the future and allow us the opportunity to restore your confidence in us.Best regards,WJ Team

8/10 不錯

Miguel (St Petersburg)

讚好：整潔度、職員與服務、設施服務和住宿狀況
N/A
於 2022 年 8 月住了 3 晚
wj 於 2022年10月13日的回應
Thank you for taking the time out of your day to leave this review of our property. Hope we have the opportunity to welcome you back soon. Best regards,WJ Team

10/10 優異

Edward

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 10 月住了 1 晚

6/10 一般

Tri Minh

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
於 2022 年 10 月住了 4 晚
wj 於 2022年10月12日的回應
Good Day,Thank you for staying at WJ Hotel.RegardsWJ Team

2/10 很差

Alexandre

多人同遊
不滿：整潔度、設施服務和住宿狀況
Les chambres sont très petites et mal insonorisées.
於 2022 年 10 月住了 2 晚
wj 於 2022年10月11日的回應
Dear Alexandre,We are always grateful to hear feedback from our guests, and appreciate your comments. We take all guest feedback to heart and as an opportunity for improvement. We hope to see you again in the near future.Best regards,

4/10 欠佳

Jamil

家人同遊, 親子同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
Good: Location (and that’s almost it!) Less good: - pretty small rooms, no place to move. - desk and no place to put a chair in front - smells cigarettes, like really bad (and we had kids with us!) - NOT like in the pictures - asked for towels that we never got. Asked again the next day, we got them too late and we had to leave Booked based on comments and prices. I was not expecting the best but at least like in the pictures. I should have taken more time to read the comments (i really don’t understand the given 5 stars!). I see now that it is the same prepared answer given :(
於 2022 年 10 月住了 3 晚
wj 於 2022年10月11日的回應
Dear Jamil, Thank you for taking the time to review your stay. We are deeply disappointed to read your comments regarding your stay with us. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. We appreciate all of your comments, and the opportunity to see things from a guests’ viewpoint. We value every guest's feedback and response as it will help us continue to fulfill our commitments. We hope you will return in the future and allow us the opportunity to restore your confidence in us.RegardsWJ Team

10/10 優異

Nancy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 4 晚
wj 於 2022年10月11日的回應
Good day,Thank you for your feedback.RegardsWJ Team

4/10 欠佳

Lynn

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
於 2022 年 10 月住了 1 晚
wj 於 2022年10月11日的回應
Good day,Thank you for your feedback.RegardsWJ Team

2/10 很差

Dianne

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
Terrible..don’t stay there.
Thank goodness my stay was short. It’s old horrible yucky hotel with old furniture that they found in a garage sale. No safe to keep valuables and location is not the best. Tiny bathroom and the tiniest sink you ever saw. Carpet was dirty and wet in some parts. Elevator had a hard wood door to enter and exit any you know it’s bad when they lock the front doors of the hotel at midnight
於 2022 年 10 月住了 1 晚
wj 於 2022年10月10日的回應
Dear Dianne,Thank you for taking the time to review your stay. We are deeply disappointed to read your comments regarding your stay with us. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. We appreciate all of your comments, and the opportunity to see things from a guests’ viewpoint. We value every guest's feedback and response as it will help us continue to fulfill our commitments. We hope you will return in the future and allow us the opportunity to restore your confidence in usRegardsWJ Team

10/10 優異

Zhanna

家人同遊
讚好：整潔度和職員與服務
Location is great, close to everything. Staff is very friendly. Room is small, but served the purpose of our stay. We stayed at room 211 and it was very quiet during the night.
於 2022 年 10 月住了 2 晚
wj 於 2022年10月9日的回應
Good day,Thank you for your amazing review, hope we have the opportunity to welcome you back soon.RegardsWJ Team

6/10 一般

Michael

於 2022 年 10 月住了 2 晚
wj 於 2022年10月10日的回應
Dear Michael,Thank you for staying at WJ Hotel.RegardsWJ Team

10/10 優異

Cynthia

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Was smaller than I expected, but the staff was amazing and room was in the perfect location. Would definitely room here again
於 2022 年 10 月住了 4 晚
Management 於 2022年10月8日的回應
Dear CynthiaThank you for choosing the Washington Jefferson Hotel. I appreciate the amazing review. Thank you for mentioning the location and the Hotel staff. I hope we have the opportunity to welcome you back.ManagementWJ Hotel

8/10 不錯

Pamela

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
Close to Broadway.
於 2022 年 9 月住了 5 晚
Management 於 2022年10月8日的回應
Dear Pamela,Thank you for choosing the Washington Jefferson Hotel. I appreciate the amazing review. Thank you for mentioning the location . I hope we have the opportunity to welcome you back.ManagementWJ Hotel

10/10 優異

Linda (Vancouver)

於 2022 年 10 月住了 2 晚

10/10 優異

Robin

於 2022 年 10 月住了 1 晚

10/10 優異

Austin

於 2022 年 9 月住了 3 晚

10/10 優異

April (North Augusta)

於 2022 年 10 月住了 1 晚

6/10 一般

Sylvie

Doesn’t look like the pictures on the Expedia site. Wi-fi doesn’t work properly, bathroom was tiny and shower not as clean as it should have been. Took 15 minutes to get hot water in the morning. No night stand for one of the beds.
於 2022 年 10 月住了 2 晚
wj 於 2022年10月5日的回應
Good day,We are deeply disappointed to see your review regarding your stay with us. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. We hope you will return in the future and allow us the opportunity to restore your confidence in us.Best regards,