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citizenM New York Times Square

4.0 star property
Hotel with a restaurant, steps from Broadway

Choose dates to view prices

Photo gallery for citizenM New York Times Square

Bar (on property)
Lobby sitting area
Bar (on property)
Exterior
Bar (on property)
Broadway's energy surrounds guests at citizenM New York Times Square. The hotel offers 24/7 dining at CanteenM with vegetarian options and a 24-hour gym. Attentive staff and a central location near Rockefeller Center make it perfect for exploring Manhattan.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
The current price is HK$2,135
HK$2,478 total
includes taxes & fees
5 Oct - 6 Oct

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11
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Showing 2 of 2 rooms

View all photos for King Room

View from room

King Room

9.0 out of 10
Wonderful
(352 reviews)

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Room - City View

Premium bedding, pillow-top beds, in-room safe, desk

King Room - City View

9.0 out of 10
Wonderful
(63 reviews)

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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Bar (on property)

The Westin New York at Times Square

Manhattan
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 4,798 reviews
The price is HK$2,509
HK$3,264 total
includes taxes & fees
5 Oct - 6 Oct
The Westin New York at Times Square
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About the area

Located in Manhattan, a neighbourhood in New York, citizenM New York Times Square is in the entertainment district and near a metro station. Broadway and Radio City Music Hall are cultural highlights, and some of the area's popular attractions include Intrepid Sea, Air and Space Museum and American Museum of Natural History. Check out an event or a game at Madison Square Garden, and consider making time for American Dream, a top attraction not to be missed. Guests appreciate the hotel's convenience for public transportation: 50 St. Station (Broadway) and 50 St. Station (8th Av.) are just steps away.
Visit our New York travel guideOpens in a new window
Map
218 West 50th Street, New York, NY, 10019

What's nearby

  • Broadway - 1 min walk - 0.0 km
  • Times Square - 2 min walk - 0.2 km
  • Rockefeller Center - 8 min walk - 0.7 km
  • Grand Central Terminal - 16 min walk - 1.3 km
  • Manhattan Cruise Terminal - 17 min walk - 1.5 km

Getting around

  • 50 St. Station (Broadway) - 1 min walk
  • Grand Central - 42 St. Station - 17 min walk
  • John F. Kennedy International Airport (JFK) - 56 min drive

Restaurants

  • ‪Din Tai Fung - ‬2 min walk
  • ‪Junior's Restaurant - ‬2 min walk
  • ‪Famous Amadeus Pizza - ‬2 min walk
  • ‪Applebee's Grill + Bar - ‬1 min walk
  • ‪Carnegie Diner & Cafe - ‬2 min walk

About this property

citizenM New York Times Square

Upscale boutique hotel near Broadway
A short walk from Radio City Music Hall and Rockefeller Center, citizenM New York Times Square provides a coffee shop/cafe, a bar and a 24-hour gym. The on-site restaurant, CanteenM - open 24/7, features vegetarian cuisine. Free in-room WiFi and a business centre are available to all guests.
You'll also find perks such as:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Coworking spaces, a water dispenser and a front desk safe
  • Coffee/tea in reception, a TV in reception and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 230 rooms feature comforts, such as premium bedding and iPads, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch Smart TVs with digital channels
  • Wardrobes/cupboards, heating and housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CanteenM - open 24/7
  • CloudM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Hand-held showerhead
  • Lever door handles
  • Lift (97 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Raised toilet seat (46 centimetre high)
  • Roll-in shower (91 centimetre wide)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM New York Times Square Hotel
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

Frequently asked questions

Is citizenM New York Times Square pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM New York Times Square?

As of 9 Sept 2025, prices found for a 1-night stay for 2 adults at citizenM New York Times Square on 5 Oct 2025 start from HK$2,135.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM New York Times Square?

This property doesn't offer parking.

What time is check-in at citizenM New York Times Square?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at citizenM New York Times Square?

Checkout is at 11 AM. Late checkout is available for USD 69 (subject to availability).

Where is citizenM New York Times Square located?

Located in Manhattan, this boutique hotel is steps away from Gershwin Theater and Broadway. Times Square and Broadway Theatre are also within 5 minutes. 50 St. Station (Broadway) and 50 St. Station (8th Av.) are within a 2-minute walk.

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citizenM New York Times Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1299 out of 1727 reviews
Rating 8 - Good. 301 out of 1727 reviews
Rating 6 - Okay. 71 out of 1727 reviews
Rating 4 - Poor. 33 out of 1727 reviews
Rating 2 - Terrible. 23 out of 1727 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ares

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place and location
Stayed 3 nights in Aug 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent and the hotel was just what we needed for our stay!
Stayed 3 nights in Aug 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
I have been here several times and it is always very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice rooms and great location. We walked to all iconic attractions.
Stayed 3 nights in Aug 2025

10/10 Excellent

WILMER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service
Stayed 3 nights in Sep 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, efficient check in/out, centrally located
Stayed 5 nights in Jul 2025

10/10 Excellent

Djaneiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff and super clean room! enjoyed my short stay
Stayed 1 night in Aug 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and cute boutique hotel in the heart of the broadway action
Stayed 1 night in Aug 2025

10/10 Excellent

Aaron Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to Times Square, MTA, and lots of other stuff. Staff was great. Room was a little small but had a great shower.
Stayed 4 nights in Aug 2025

10/10 Excellent

Brenton

Liked: Cleanliness, property conditions & facilities
Great experience
Stayed 2 nights in Aug 2025

10/10 Excellent

Janice

The staff (and especially the hotel bartenders Ben and Evon) were so awesome! Professional and Sweet and so helpful letting us know what places to visit. The hotel is immaculate and very conveniently located!
Stayed 3 nights in Aug 2025

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell is nice and place is clean.
Stayed 5 nights in Aug 2025

8/10 Good

Ricaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient and facilities modern.Stayed there for the first weekend of August for my gf's birthday. The staff helped make it special for her by providing a card and complimentary drinks. Would stay there again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lauran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was pretty easy. The lobby is beautiful. I love he rooms and the bed was very comfortable. Great location.
Stayed 1 night in Jul 2025

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel, friendly staff, comfy beds. Can be loud outside as expected in central area, would’ve preferred room to get cleaned a bit more but overall great hotel
Stayed 7 nights in Jul 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Aug 2025

10/10 Excellent

Occino

Liked: Cleanliness, amenities, property conditions & facilities
The property is in the perfect location...
Stayed 3 nights in Jul 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff were friendly
Stayed 3 nights in Jul 2025

8/10 Good

Emmanuel

Liked: Cleanliness, amenities, property conditions & facilities
Location great, easy dining out areas . Great stuff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mary ann

Liked: Staff & service, amenities, property conditions & facilities
Wonderful comfy bed. Convenient to theatres and eating
Stayed 4 nights in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT LOCATION
Stayed 5 nights in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but it was set up efficiently. The bed was comfortable but I would have liked to have had a top sheet under the comforter. The location was perfect for seeing New York. The hotel was clean and the staff was friendly.
Stayed 6 nights in Aug 2025

10/10 Excellent

Sage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, unique hotel. Would stay again.
Stayed 3 nights in Jun 2025