Multiple rooms had no AC. Our first night we had no AC but couldn't be moved bc no rooms were available. We were brought a box fan to help and requested a second, which we were given. In addition, the sink was clogged and they worked on it while we went to dinner. Upon our return, our room was overwhelmed with the smell of chemicals, to which we were told to run some water in the sink. We sweated all night and felt naseaus due to the fumes and got hardly no sleep. We were moved the next day to room with no refrigerator or microwave. Requested but was told not available in all rooms, even though we had in the first room. Several members of the staff were short with us. One said it was her first day back to work and seemed agitated with us that she didn't know what she was doing. The only one that was genuinely nice and acted like she cared about our bad experience was Dominque. She seemed sincere and apologetic for our unacceptable accomodations, which we really appreciated. The last night of our stay, we were not given enough towels or any wash cloths. And they were just left on the chair in the room, not even folded. Long waits for elevators, even though there were 4. Would not spend the kind of money we spent to stay here again!!