Poor attitude from the front desk attendants when we checked in at night.
真實旅客
於 2019 年 8 月住了 2 晚
8/10 不錯
真實旅客
2019年8月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel
The room is bigger than my expectations and the hotel is very convenient which is closed to subway, Central Park and museums.
真實旅客
於 2019 年 8 月住了 2 晚
8/10 不錯
真實旅客
2019年5月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Not bad
感覺是歷史悠久的旅館 但是很乾淨 離中央公園很近 散步很方便
真實旅客
於 2019 年 5 月住了 1 晚
10/10 優異
真實旅客
伴侶同遊
2021年3月15日
讚好:職員與服務和住宿狀況
The hotel is unique in decor. It is older, but very clean and antique decor. I loved it. We were pleasantly surprised to get a larger room. Very close to Central Park and Museum across the street. Also subway is close. We walked to the theatre district for a play.
I was so happy to find that cleaning staff found my wallet. I had left it in the safe and staff had given it to the office. What a huge relief!! Nice to know we do have some decent honest people in this world!!
Excelsior is our recommendation to stay in NYC! Love New York. Hope to get back soon!
真實旅客
於 2019 年 9 月住了 3 晚
8/10 不錯
真實旅客
家人同遊
2020年5月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location and great value. Horrible coffee setup and snacks are awful but otherwise fabulous.
真實旅客
於 2020 年 2 月住了 1 晚
10/10 優異
真實旅客
商務旅客
2020年3月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel! Excellent location. It is close to restaurants and entertainment as well. Very clean.
真實旅客
於 2020 年 2 月住了 3 晚
8/10 不錯
Jimmy
2020年3月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful hotel, not enough hot water & broken AC
It’s a beautiful hotel with a view overlooking the Museum of Natural History. Unfortunately the air conditioner pumped out hot air instead of cold air, even when the in-room thermostat was set to cool; and the shower sometimes didn’t have enough hot water.
Jimmy
於 2020 年 3 月住了 4 晚
10/10 優異
Justin (Spain)
商務旅客
2020年3月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location, location, location. I have stayed in many different parts of Manhattan. I loved this spot because it is right next to Central Park and the B & C Subway lines. The staff were friendly. The hotel is old-fashioned. The fan in my bathroom was very loud.