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Reviews of Hotel Nirvana

2.5 out of 5
Hotel Nirvana
12-02 37th Avenue, Long Island City, NY

Reviews

7.2

Good

Rating 10 - Excellent. 291 out of 1000 reviews" "
Rating 8 - Good. 334 out of 1000 reviews" "
Rating 6 - Okay. 165 out of 1000 reviews" "
Rating 4 - Poor. 89 out of 1000 reviews" "
Rating 2 - Terrible. 121 out of 1000 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
new york

6/10 Okay

Atiba A

Travelled with partner
Disliked: Amenities
overall the property was clean however, the property was closing down and this was only shared at the time of checking in. this meant that I had to cut my vacation short and book another hotel while fighting to have a refund on the days which I did not stay.
Stayed 11 nights in Dec 2022
Response from rick on 9 Jan 2023
Thanks for staying with us.

6/10 Okay

MAURICIO

Travelled with family
Liked: Staff & service
Hotel was not bad for the price, rooms were small but good overall. However, the acoustic was really bad, and corridors very noisy. From inside the room we could hear doors closing outside, people talking on the corridor, and even the elevator sound. It was hard to sleep at night as we kept waking up with all those noises. Location was good, because it was very close from Manhattan and easy to get there. However, the neighborhood was not the most friendly one.
Response from rick on 9 Jan 2023
Thanks for staying with us.

8/10 Good

Christina

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place rocked
I had a great stay, and the price couldn't be beaten.
Stayed 3 nights in Dec 2022
Response from rick on 9 Jan 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good overall stay
Response from rick on 9 Jan 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Marion

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Beds are too small
Stayed 1 night in Dec 2022
Response from rick on 4 Jan 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Natalie

Liked: Staff & service
Staff was friendly the room was not Clean the Side of the bed had blood stain
Stayed 1 night in Dec 2022
Response from rick on 4 Jan 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Yvonne

Stayed 3 nights in Dec 2022

4/10 Poor

Sanoussi

Travelled with group
Disliked: Amenities
The guy at the hotel, they don't have parking, pretty shocking
Response from rick on 29 Dec 2022
Thanks for staying with us.

10/10 Excellent

Lucy Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel which was close to the subway and a quick trip into NY city
Stayed 5 nights in Dec 2022
Response from rick on 29 Dec 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Eric

1 night stay
Stay was ok. Smell of smoke in the room occaisionally and in the halls. Beds not too comfy but not terrible. Phone didn't work and fridge didn't work in room. Room itself was ok and the bathroom was really nice!
Stayed 1 night in Dec 2022
Response from rick on 29 Dec 2022
Thanks for staying with us.

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from rick on 29 Dec 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Roy

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a budget hotel it is very good.It is clean and comfortable, the bed was very good. Finding parking in the street was easy. The area around the hotel is boring, there is nothing there.
Response from rick on 25 Dec 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Claudia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. Only issues were that they don’t serve breakfast anymore although it is advertised, and don’t pick up trash from the rooms.
Response from rick on 21 Dec 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Noise issue, stay away if you can…
If your are ok with the noise of a Microwave in the hallway while you’re trying to so sleep, go for it. If you’re not, I don’t recommend this hotel. The noise of heating food and people talking in the hallway during midnight was so loud and woke me up which I couldn’t go back to sleep. Customer service wasn’t that great either. I would definitely not stay there again.
Stayed 2 nights in Dec 2022
Response from rick on 21 Dec 2022
Thanks for staying with us.

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were well equipped and comfortable, the area has easy access to transportation and it was easy to find parking on the street.
Response from rick on 21 Dec 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sergio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern. Stayed for the weekend. Only really used the hotel to shower and sleep, but it worked well for that. Was able to find street parking never more than a block or two away all weekend. They let us check in early, which was amazing. Only negative was the hallway smelled like weed the entire time. Would definitely come back.
Stayed 1 night in Dec 2022
Response from rick on 19 Dec 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Nov 2022
Response from rick on 19 Dec 2022
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Kathrin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room and bathroom were clean and big but the whole floor smelled like cigarettes and marijuana. We could barely sleep because of the smell and the noise. You could hear everything from the outside. People slammed the doors and yelled until 4am. When I mentioned the concern to the front desk, he did not even say anything. I guess for the money, the room size and cleanliness surprised me but the cigarette smell was in our clothes for the whole trip.
Response from Nick on 14 Feb 2023
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Katie

2/10 Terrible

Joanna

Stayed 2 nights in Dec 2022
Response from rick on 14 Dec 2022
Thank you for staying with us.

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Dec 2022

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

6/10 Okay

terence

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Outside areas and street very untidy with broken down cars and rubbish
Stayed 5 nights in Dec 2022
Response from rick on 14 Dec 2022
Thank you for staying with us.

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, convenient stay
Excellent value hotel. Very handy for tourists (10mins on direct subway to rockfeller centre). First night stay was noisy due to other guests (was a weekend night) but rest of the week was fine. They held our bags on checkout day until our evening flight as well. Rick on reception was very helpful. 24hr staffing was useful for late arrival due to delayed flight.
Stayed 5 nights in Dec 2022
Response from rick on 12 Dec 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

James D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Nirvana was a good value. The rooms were new and very clean, but compact. The front desk was behind glass and the desk clerks were transactional. Location is just two subway stops away from Manhattan. The neighborhood is industrial with 24-hour car washes, body shops, and auto repair centers; it was lonely, but did not feel unsafe even at night. Limited food options were about 3 blocks away; subway station a half-mile walk.
Response from Harry on 10 Dec 2022
Thanks for staying with us. Hope to see you soon

8/10 Good

Fred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nirvana is Just Minutes from Manhattan
The Nirvana is a good hotel. Clean, very nice front desk staff who are there 24-7. The rooms clean and comfortable with modern fixtures. The best thing: The price and proximity to NYC Manhattan. The Nirvana is short walk to the MTA 21st Street Queensbridge Station. From there the F Train is a 2-stop, 10 minute ride to Midtown or anywhere else in Manhattan.
Their photos are accurate. Nice building.
Their photos of their rooms are accurate. Modern, clean, comfortable.
Stayed 5 nights in Dec 2022
Response from rick on 12 Dec 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Nick on 10 Dec 2022
Thanks for the positive review. Truly appreciate it. Hope to see you again

10/10 Excellent

Shannan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022
Response from rick on 8 Dec 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place for a holiday trip to NYC
For the price, this hotel was good value. The subway is not far to walk. It gave us easy access to the city. Morning coffee was a challenge. Breakfast is not available at the hotel. In room coffee is mostly brown water. It is a 10 minute walk to get decent morning coffee. The area felt pretty safe. We decided to keep our routes to 21st street. Some of the side streets felt a little sketchy. Service was good. The place was clean. Parking was a bit of a challenge, but not impossible. We used street parking. We will consider Hotel Nirvana for our next visit to NYC.
Stayed 4 nights in Dec 2022
Response from rick on 8 Dec 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Benjamin

8/10 Good

karen, Cornelius

Travelled with partner
Liked: Cleanliness, staff & service
Small, But adequate size Room. Updated and clean.👍
Response from rick on 6 Dec 2022
Thank you for your feedback.

2/10 Terrible

philip

10/10 Excellent

Otis

10/10 Excellent

Geanina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!
Amazing staff ..nice hotel …clean ..warm..very comfy..definitely will come back !!!
Stayed 6 nights in Nov 2022
Response from rick on 29 Nov 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Alaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great. Neighborhood is bad
Response from rick on 29 Nov 2022
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Adela

8/10 Good

VERONICA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the customer service was good
Response from rick on 29 Nov 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from rick on 29 Nov 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Erick

Stayed 8 nights in Nov 2022

6/10 Okay

Verified traveller

Travelled with family
This is essentially a budget hotel, and staff were pleasant enough (e.g. when I needed my heater re-set). My main problem was with old smoke smell in this "100% nonsmoking" hotel. I'm not sure if it's possible to remove without sealing the walls.
Stayed 2 nights in Nov 2022
Response from rick on 29 Nov 2022
Thanks for staying with us

10/10 Excellent

Jose

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TX made Midwesterner Visited!
Wonderfully upgraded hotel! You can tell they put money into renovating it! Great staff, easy check in! Room was clean! Everything was comfy and fresh! THE ONLY thing would gripe about is that there was no hot water in the sink. No matter how long it was left running, it never turned hot. There was hot water for the shower, thankfully. OTHERWISE, decent location. There are gas stations, food places, and stores within walking distance. The neighborhood is fairly decent. I would CERTAINLY book here again!
Stayed 5 nights in Nov 2022
Response from rick on 23 Nov 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Place was really nice! Clean lobby friendly staff, room was great! I wish the bathroom was just a little bigger but overall very nice
Stayed 2 nights in Nov 2022
Response from rick on 23 Nov 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Juan

Stayed 1 night in Nov 2022
Response from rick on 21 Nov 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

richard

Stayed 3 nights in Nov 2022

10/10 Excellent

Md Yeasin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with convenient location
It was a nice hotel conveniently located in Long Island, NYC. The bathroom vanity was little crooked but functionally it was good. I was able to find free parking on the street across the hotel.
Stayed 1 night in Nov 2022
Response from Isaac on 20 Nov 2022
Thank you for staying with us. We appreciate your feedback.. Hope to see you soon!

6/10 Okay

Jonathan

Travelled with partner
Room seemed clean but tiny. Hairs on towels. No parking nearby. Closest non street parking was around 29 blocks away. 1-2 blocks from “not nice” part of town. Stay was just “ehh”.
Stayed 3 nights in Oct 2022
Response from sam on 17 Nov 2022
Sorry for the inconvenience. Hope to see you again to serve you better

6/10 Okay

Aurelio

Travelled with partner
Liked: Staff & service, property conditions & facilities
What I like, near to interesting points. What I don’t like ,not parking lot for costumers
Stayed 3 nights in Nov 2022
Response from rick on 17 Nov 2022
Sorry for the inconvenience. Hope to see you again to serve you better