Property did not live up to the sleep three as per your advertisement. We switched two rooms before settling in the 3rd room at nearly midnight. (over 6 hours).
Althea
於 2025 年 7 月住了 3 晚
4/10 欠佳
Mathieu
2025 年 7 月 29 日
讚好:整潔度和住宿狀況
不滿:職員與服務
The property itself (cleanliness and location) was great, but our experience was terrible. First we chose
Mathieu
於 2025 年 7 月住了 2 晚
6/10 一般
Christina
多人同遊
2025 年 7 月 29 日
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
Did not have working or even available amenities like robes, iron, restaurants, and lighting. There was things missing or not fully working. I tried to call service but no one ever picked up and when asked it was never acknowledged.
Christina
於 2025 年 7 月住了 3 晚
4/10 欠佳
Matthew
2025 年 7 月 28 日
不滿:住宿狀況
Matthew
於 2025 年 7 月住了 3 晚
10/10 優異
Maria
家人同遊
2025 年 7 月 28 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing location. The hotel is centrally located allowing for ease and convenience in getting around and sightseeing.
Maria
於 2025 年 7 月住了 6 晚
8/10 不錯
Harsha
2025 年 7 月 28 日
讚好:整潔度和職員與服務
Everything was centrally located. Unfortunately the back entrance wasn’t opened yet so we had to enter from Times Square
Harsha
於 2025 年 7 月住了 2 晚
10/10 優異
John
2025 年 7 月 27 日
讚好:整潔度、職員與服務和住宿狀況
Right at Times Square
John
於 2025 年 7 月住了 1 晚
2/10 很差
James
家人同遊
2025 年 7 月 27 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Under reconstruction. No parking garage. Problems with elevator. No coffee maker in the room and no restaurant in the facility to eat a meal. Huge mess.
James
於 2025 年 7 月住了 1 晚
10/10 優異
Hilal
2025 年 7 月 24 日
讚好:整潔度、職員與服務和住宿狀況
I like the property ever all and like to came back again.
Hilal
於 2025 年 7 月住了 2 晚
2/10 很差
Ankit
家人同遊
2025 年 7 月 21 日
讚好:設施服務
不滿:職員與服務
The check in took almost 1 and half hours, we had to move our other plan s just because we were in line for check in for long time. On top of that the staff kept disappearing from the front desk leaving almost 20+ in check in line with no info of what was going on. Once we got to check in the desk person did not even apologize. The room it self was nice and the location was really convenient but rating staff and service was not as expected.
Ankit
於 2025 年 7 月住了 1 晚
6/10 一般
Danya
家人同遊
2025 年 7 月 20 日
讚好:整潔度和住宿狀況
不滿:設施服務
Room and view was amazing. The check in took over an hour. And we reserved a 2 bed room but had to take a king bed with pull out coach.
Danya
於 2025 年 7 月住了 1 晚
4/10 欠佳
Lucy
多人同遊
2025 年 7 月 20 日
讚好:整潔度、設施服務和住宿狀況
Unfortunately check in took 70mins.
Lucy
於 2025 年 7 月住了 1 晚
8/10 不錯
Vallen
多人同遊
2025 年 7 月 17 日
讚好:整潔度、職員與服務和設施服務
Clean and new.
Vallen
於 2025 年 7 月住了 2 晚
10/10 優異
Ehab
伴侶同遊
2025 年 7 月 17 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Visited the property on the 1st day after Hyatt taking over from other hotel brand. A couple of downsides, no parking available upon arrival. Had to double park till I finish my check in. Was checked in to a room that was already occupied by another guest, had to go down again to get another room assignnent, no coffee maker in the room however bed was comfortable & brand new renovated room.
Ehab
於 2025 年 7 月住了 1 晚
10/10 優異
Ashraf
家人同遊
2025 年 7 月 17 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Best receptionist her name Roda. Not sure if I spelled it correctly.