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Reviews of Kings Hotel Inc

2.5 out of 5
Kings Hotel Inc
2416 Atlantic Ave, Brooklyn, NY

Reviews

5.4
Rating 10 - Excellent. 14 out of 83 reviews" "
Rating 8 - Good. 12 out of 83 reviews" "
Rating 6 - Okay. 15 out of 83 reviews" "
Rating 4 - Poor. 19 out of 83 reviews" "
Rating 2 - Terrible. 23 out of 83 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

4.4/10

Amenities

5.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Zoe

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
for one its right next to a shelter and then on a block that doesnt look safe at all then the have nerve to have a kitchenette that wasnt clean limited towels and one staff memebrr that does everything in the hotel so its hard to get some assistance i waited hrs for someone to gix ny tv and it never happened and on top of that i was over charged on a holiday for 247 that hotel need to be in better conditions and with better staff
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BROOKLYN KINGS HOTEL IS THE BEST!!!
I love Kings Hotel on Atlantic Ave. The Hotel and its staff are AWESOME.
Stayed 1 night in Dec 2019

10/10 Excellent

richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible, scary neighborhood. Plastic mattress covers. We checked out 10 minutes after checking in
Stayed 3 nights in Dec 2019
Response from Anna on 16 Dec 2019
Hello, The area around the hotel is safe and guests have never experienced any safety issues. We offered to change your room, to which you refused - stating you had simply booked a hotel in the wrong city. We work to make sure all guests enjoy their stay at our hotel, and you seem to have been uncomfortable for social reasons that no one can control for. Thank you.

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2019

2/10 Terrible

Flex

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cold , the bed had no springs. It was a horrible experience. I was offered another room that was a icebox, & i was told to just tough it out at 3am , until the heat kicked in.
Stayed 1 night in Dec 2019

8/10 Good

richard

Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was creepy. The neighborhood was dangerous. The window blinds were in disrepair. The people coming into the hotel looked sketchy. If you value your life don’t stay at the Kings Hotel Inc in Brooklyn, NY aka the Bates Motel (from Psycho).
Stayed 1 night in Nov 2019
Response from Anna on 16 Dec 2019
Hello, Our NYC hotel area is safe and guests have never experienced any safety issues. It is unfortunate that you felt this way. Thank you.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

4/10 Poor

Patrick

Stayed 1 night in Nov 2019

4/10 Poor

Sadetiana

Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t go
It was worse than I expected the only Thing decent about this place was the front desk guy he was very nice. The room was so small. The bathroom door could barely close. The sink in the “kitchen” didn’t work. It was damp and smelled old. I wouldn’t go back even if it was the last option I had.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Our room was a little tight but was good enough for a place to sleep and shower for our weekend in NY. I didnt like that the price i paid was for a double bed that "sleeps 2" and they charge for the second person; not what im used to when renting a hotel room. The area was a little sketchy for the price also. Extra limited parking so we parked on the street. The shower head was loose and tub was creeky when you stand in it. The door to our room was not secure without slamming it. For a last minute booking, it was good enough. We were just glad we found a room under $200 especially in the city, to be able to sleep and shower.
Stayed 1 night in Nov 2019

6/10 Okay

Chris

Liked: Staff & service
Disliked: Property conditions & facilities
You Can Do Better
Poor neighborhood. Tub would not drain. Stove but no phone? Inflated Marathon prices.
Stayed 2 nights in Nov 2019
Response from Anna on 8 Nov 2019
Thank you for staying with us. We will do our best.

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019
Response from Anna on 5 Nov 2019
Thank you for staying with us. We appreciate your business.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019
Response from Anna on 4 Nov 2019
Thank you for staying with us.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Anna on 4 Nov 2019
Thank you for staying with us.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Anna on 31 Oct 2019
Thank you for staying with us. We are very appreciative.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and nice staff. I wish the breakfast was more robust.
Stayed 1 night in Oct 2019
Response from Anna on 28 Oct 2019
Thank you for staying with us. We valued you greatly. Come again for we look forward to seeing you again.

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Oct 2019
Response from Anna on 28 Oct 2019
Thank you for staying with us. We valued you greatly.

2/10 Terrible

Lisa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel I have ever stayed at
Worst hotel I have ever stayed at. They moved my room 3x because they could not get a key to work. They were not able to provide me with a key to my room for my 2 day stay!! Yes, that is correct NO KEY PROVIDED. There was no phone in the room and service on my cell was poor, so I had to physically go to the front desk 4x to keep requesting a KEY. I never received one. There was no manager to speak to. My TV didn't work and parking, which I confirmed prior to checking in, was unavailable. When I requested my monies back, both the hotel and hotels.com refused. What a disappointment. I have been a loyal customer for 6 years. I won't use hotels.com ever again. DO NOT BOOK HERE
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Initially booked a Jr room but upon arrival had to upgrade due to it being way too small. The upgraded room was a little bigger but still had no closet and was not completely clean, sheets had stains, small food scraps on the floor, stains on bathtub floor. Was not worth the price and would not rebook. The staff was very friendly however but building needs an upgrade and proper cleaning.
Stayed 1 night in Oct 2019
Response from Anna on 21 Oct 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Anna on 20 Oct 2019
Thank you for staying with us.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Anna on 17 Oct 2019
Thank you for staying with us. Please come again.

8/10 Good

Farmer, Los Angles,CA

Liked: Staff & service, property conditions & facilities
Cheap hotel and very nice staff. Only down was room wasn’t completely cleaned had to get new sheets. Other than that great time.
Stayed 2 nights in Oct 2019
Response from ANNA on 15 Oct 2019
Thank you and we appreciate your business.

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2019
Response from Anna on 15 Oct 2019
Thank you for staying with us

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Cleanliness
The workers should clean the fridge the windows and the heater
Stayed 1 night in Oct 2019
Response from ANNA on 15 Oct 2019
Thank you. We will work on it immediately.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty and filthy. There were a lot of dust and the air conditioning was disgusting. They haven’t clean it for a decade.
Stayed 1 night in Oct 2019
Response from ANNA on 14 Oct 2019
We are sorry for your experience. Our customers comfort is our priority. We are truly sorry for that is not how we do business. Our cleaners are the best. Thank you.

2/10 Terrible

Wendy, New jersey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer service, made me wait for an hour to give a room which i don't get because i reserved one ahead of time. The man who was in reception, he was rude. Room was cleaned but didt have any hair drier, no outlets, no good lighting, horrible. Bad neighborhood and dangerous. I didnt like it. I wasn't comfortable staying in this hotel.
Stayed 1 night in Oct 2019
Response from Anna on 14 Oct 2019
Sorry for your experience. Come again we will make it up to you. We value your comments and appreciate your service. Thank you

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It has nice decorations and it's near the airport. It's a little expensive but still cheaper than most hotels in the area
Stayed 1 night in Oct 2019
Response from Anna on 13 Oct 2019
Thank you for your Kind words and Kings hotel appreciate your graceful commendations and valued you as one of our best customers

2/10 Terrible

Verified traveller

Liked: Amenities
Disliked: Staff & service
locality is far from good; at the time of booking this info is not given
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The hotel is not the same as it is in the photo app
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 8 nights in Sep 2019
Response from Anna on 13 Oct 2019
Thank you for staying with Kings Hotel. We really appreciate you for staying with us.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was somewhat clean in this run-down Hotel. The person that was supposed to stay with me would not even stay on the property because it was after dark and the neighborhood was so sketchy. Next door is the Brooklyn Men's Shelter so people are constantly hanging around outside at all hours.
Stayed 1 night in Sep 2019
Response from Anna on 13 Oct 2019
Thank you for staying with us.

6/10 Okay

Hakeem

Liked: Cleanliness
Stayed 2 nights in Sep 2019
Response from Anna on 14 Oct 2019
Thank you for your stay. Please come again.

8/10 Good

Harry, Gettysburg, PA

Liked: Cleanliness, staff & service, property conditions & facilities
Simple and good. No frills but a comfortable bed. Nice personnel.
Stayed 1 night in Sep 2019
Response from Anna on 14 Oct 2019
Please come again. We thank you for staying with and your gracious commendations. Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for your help very happy it’s actually saved a lot of time for me Thanks
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Sep 2019
Response from ANNA on 14 Oct 2019
We value you. Please come again Thank you.

8/10 Good

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Anna on 14 Oct 2019
Thank you once for staying with us. You are a valued customer. Please come again

10/10 Excellent

Gay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Anna on 14 Oct 2019
You are one of our best customers. Please come again. Thank you for we appreciate your business

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean place
Stayed 1 night in Sep 2019
Response from Anna on 14 Oct 2019
Thank you for your candid compliments. We are very appreciative. Please Come again for we value your business.

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2019
Response from Anna on 24 Sept 2019
Thank you for staying with us

2/10 Terrible

Moshe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from steve on 20 Sept 2019
Thank you Mr.Moshe for staying with us.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
What i mostly like about the property was the staff otherwise from that the room was terrible for $169.. the bathroom had no tissue, the room had all kind of crop on the floor like it was not vacuum and most of all the room smell terribly bad.
Stayed 1 night in Sep 2019
Response from Steve on 20 Sept 2019
Thank you for staying with us, and sorry for your experience. Our customers are well treated and all our room are very well cleaned. Kindly inform us immediately of any issues and we will response immediately to resolve any issues to make you happy. Thank you.

10/10 Excellent

Micoya

Stayed 1 night in Sep 2019

2/10 Terrible

Rodney

Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel sucks I want my money back. drugs everywhere
Stayed 1 night in Sep 2019