2/10 糟糕
Bingzheng
2025 年 6 月 18 日
不满意：清洁度、服务设施、住宿条件和设施
This is a bait and switch scam. It is a shame that Expedia/Vrbo even allowed such listing to exist.
Booking, payment and confirmation were made weeks ahead. On the day of arrival, we found the unit is under full remodel construction and covered by trash and dust through out. Called manager and was offered a much smaller less functional unit. Checked reviews of the new unit, saw other travelers treated exact same way months ago. No single message given ahead about this situation and left our family on street for almost 2 hours.
Vrbo was able to cancel and refund after I called midnight. But we had to find last second expensive hotel as substitute. Will file complaint to Expedia.
Bingzheng
2025 年 6 月入住 6 晚