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Reviews of The Wagner

2 out of 5
The Wagner
Two West Street, New York, NY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 459 out of 687 reviews" "
Rating 8 - Good. 152 out of 687 reviews" "
Rating 6 - Okay. 38 out of 687 reviews" "
Rating 4 - Poor. 23 out of 687 reviews" "
Rating 2 - Terrible. 15 out of 687 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Great location!
Stayed 3 nights in Feb 2019

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, great service and the Statue of Liberty
Stayed 1 night in Jan 2020
Response from The Wagner management on 14 Apr 2020
Thank you Allan for your heartwarming commendations. We are glad that you liked our place, service and views. We look forward to your future stay!

4/10 Poor

Zechariah

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Dissapointed
This was my 4th, and last, stay at was the Wagner. I thought it was extremely tacky to charge me the resort fee every day when the gym, restaurant, and room service was closed. They told me it was for the Newspaper (Do people still read them?) the Phone (its 2020 we use cell phones) and wifi (it was horrid i just used my phone). I expected the $75/day parking but the resort fee was disappointing to say the least. It's not about the money, its the principle. I stayed in a suite, per usual, and spend a lot of money when I'm in the hotel. I won't be back after this.
Stayed 4 nights in Mar 2020
Response from May on 27 Mar 2020
Dear Mr Zechariah, Thank you for staying with us and for sharing your feedback. We are very sorry to hear about your disappointment regarding our facility fee. As courtesy, we will be waiving off these fees for you and will email you the refund invoice shortly. We hope you will give us a second chance and stay again with us in the future. Please let us know if you require any further assistance. Have a safe and pleasant day!

10/10 Excellent

NA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were friendly and helpful. They followed up on requests and the food was good.
Stayed 3 nights in Mar 2020
Response from The Wagner Management Team on 25 Mar 2020
Thank you very much for sharing with us your feedback. We are glad that you found our staff friendly and helpful and that you liked our food. We hope you will stay again with us in the future!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super service amazing view of the lady liberty. Room was excellent central to walking everywhere.
Stayed 4 nights in Mar 2020
Response from Management Team on 25 Mar 2020
We truly appreciate that you took the time to share with us your amazing feedback. We are happy to know that you had enjoyed our services, view, room and location. We look forward to your future return at The Wagner hotel!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020
Response from The Wagner Team on 11 Mar 2020
Dear guest, Thank you for staying with us at The Wagner Hotel. We appreciate your feedback and would love to learn how we can offer better service. Please contact us via messenger and it will mean a lot to us!

10/10 Excellent

Clinton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from The Wagner Team on 11 Mar 2020
Dear guest, Thank you for staying with us and we look forward to welcoming you again in the future!

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very clean and nice. We were a bit disappointed the room did not have a refrigerator. Also, the toilet wouldn't fully flush. It was clogged and took 3-4 attempts to get anything to go down.
Stayed 1 night in Mar 2020
Response from The Wagner Team on 11 Mar 2020
Thank you for staying with us at The Wagner Hotel. As for the fridge, it is only upon request subject to availability when requested. We apologize for the inconvenience during your visit. We appreciate if you could share with us some details via messenger or contact us directly so that we could rectify the issue.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice Hotel - friendly staff. great location downtown with view of the harbor and lady liberty
Stayed 1 night in Mar 2020
Response from May on 9 Mar 2020
Thank you very much for your commendations about our staff and location. We are glad to know that you had a wonderful stay with us. We look forward to your return!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020
Response from The Wagner Management on 26 Mar 2020
Thank you very much for rating us 5 out of 5! We truly appreciate it.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch service. Great location, short walk to liberty island fairy and ground zero memorial.
Stayed 3 nights in Feb 2020
Response from The Wagner at The Battery Team on 4 Mar 2020
We thank you for your fantastic review after your stay at The Wagner! We would love to have you here again for another memorable services. Until we see you again, have lovely days in memory of NYC.

2/10 Terrible

Verified traveller

Stayed 2 nights in Feb 2020
Response from The Wagner at The Battery Team on 4 Mar 2020
We are sorry to see that your stay with us was not meeting your expectation. Please feel free to message us via Expedia if there is anything that we can assist, we would be happy to.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Staff is very friendly and professional-make you feel like you are home. Food in restaurant is great - hotel in close proximity to sites in New York-I travel a lot all over the world, Wagner is the only hotel where I stay in New York
Stayed 4 nights in Feb 2020
Response from The Wagner at The Battery Team on 2 Mar 2020
Dear Robert, We appreciate your wonderful review after staying with us! We are delighted to find that you loved services and location of The Wagner. We definitely would love to have you here again for your memorable stays in the future!

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
I travel to New York for work fairly often. I always stay here and everything is always excellent. My boyfriend and I had a dinner to go to in TriBeCa Friday night so I thought we’d stay here. There were no water bottles in our (very small) room. In the morning upon checkout, the man at the front desk got into an argument with us about the amenity fee which I was already charged by Expedia. And then charged again upon checkout. When asked what the fee was even for, he replied “for the waters and the WiFi” even though there were no waters. And the WiFi didn’t work. The only redeeming qualities this hotel has is the doormen and the bartender.
Stayed 1 night in Feb 2020
Response from The Wagner at The Battery Team on 2 Mar 2020
Dear guest, We are sorry to see that your stay did not meet your expectation. Please feel free to message us directly via your Expedia messenger if you still have any issue with your payment, we would be happy to assist.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from The Wagner at The Battery Team on 2 Mar 2020
Thank you for your great review after staying at The Wagner at The Battery. We look forward to meeting you for another memorable services for your next time travel to NYC!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staffs that would send message to see if there is anything we need and would respond to it right away. We greatly appreciate it! Also, we do enjoy the view from our rooms! :D the only piece of advice might be better instruction on the top floor. The terrace is very nice! It was unlocked and the sign says the terrace closes at 10pm so we stepped out to view beautiful sunset while we were exploring the amenities. And it wasn’t a very pleasant experience to be asked to leave and be accompanied all the way to the elevator — understandable, yet should have been avoided for a better overall experience. In general, we enjoyed our stay here. Thanks for having us :D
Stayed 1 night in Feb 2020
Response from The Wagner at The Battery Team on 2 Mar 2020
Dear guest, We thank you for your feedback after staying with us. We are glad to see that you were happy with the views and guestroom, we hope you enjoyed it during your entire stay! With regards to the 14th floor Banquet area, kindly note that the area is usually reserved for special events in the hotel. We are sorry for any confusion and hope to have you in there again for any future events in the hotel! Have a wonderful day.

10/10 Excellent

BobbyJo, Baton Rouge, LA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really clean and BIG. There were 4 of us with three large suitcases and had extra room. You won’t find that in many hotels in NYC. Bathroom was very nice and toilet had a separate door (another nice touch). Staff was very friendly and helpful. Really close to the green subway line (5min). Not as close to the red (12 min). Unless you are planning to spend most of your time Central Park or north of that I wouldn’t consider anywhere else. Rate was very good considering how nice this hotel is.
Stayed 4 nights in Feb 2020
Response from The Wagner at The Battery Team on 28 Feb 2020
Dear BobbyJo, We thank you very much for your review after stay, we are happy to find that you enjoyed your stay at The Wagner. As you mentioned, our guests enjoy the hotel rooms for its size, its location, and for many others. We would love to have you here again for another memorable stay for your next time travel to NYC!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020
Response from The Wagner at The Battery Team on 26 Feb 2020
We thank you for your fantastic review after staying at The Wagner! We look forward to seeing you for your next time travel to NYC, we would love to have you here for another memorable services!

8/10 Good

Kelly

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from The Wagner at The Battery Team on 24 Feb 2020
Dear Kelly We thank you for your feedback after staying with us. We hope that you could bring back wonderful memories with you when you left NYC. Hope to have you here again for better experience and memorable services!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from The Wagner at The Battery Team on 24 Feb 2020
We thank you for your review after stay, we would like to know how we can provide more memorable services for your next time visit to NYC. We would be happy to assist, please let us know if there is anything that we can do!

10/10 Excellent

Julieth, San leandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindly had a room upgrade. Great restaurant and bar service. Kind staff. Comfortable stay, will be returning to this hotel if visiting New York again!
Stayed 3 nights in Feb 2020
Response from The Wagner at The Battery Team on 19 Feb 2020
Dear Julieth, Thank you very much for your wonderful review after staying with us! We are delighted to see that you loved your stay here. We look forward to have you here for another memorable stay for your next time travel to NYC.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and reasonable rates if you are staying in the financial district downtown NYC
Stayed 1 night in Feb 2020
Response from The Wagner at The Battery Team on 19 Feb 2020
Thank you for your generous review after stay! We would be happy to have you here again with better services next time!

10/10 Excellent

Tina, Denver, CO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good. Amazing view of the harbor. Room was nice. Staff very nice and attentive.
Stayed 2 nights in Feb 2020
Response from The Wagner at The Battery Team on 19 Feb 2020
Dear Tina, Thank you for your great review, we are happy to see that you loved your stay at The Wagner. We would be happy to have you here again for another memorable stay.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the Statue of Liberty and the telescope is a nice touch
Stayed 3 nights in Feb 2020
Response from The Wagner at The Battery Team on 19 Feb 2020
We are glad to see that you loved the view and the telescope! We look forward to see you at The Wagner again in the future, for another memorable services.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from The Wagner at The Battery Team on 19 Feb 2020
We thank you very much for your great feedback. We are glad to see that you enjoyed your stay at The Wagner!

8/10 Good

Rob, Nashua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
View of the Statue of Liberty was pretty cool. They had a telescope on a tripod in the room. Room was great, bedding not as posh as it could have been. Tried to get a late checkout during checkin and i was only given an hour but when housekeeping came knocking on the door, she was rather rude.
Stayed 1 night in Feb 2020
Response from The Wagner at The Battery Team on 17 Feb 2020
Dear Rob, Thank you for choosing The Wagner at The Battery, we look forward to meeting and greeting you with memorable services for your future travel to NYC. soon. With regards to late check out requests, we try our best to find availability for you, however, early check in/late check out will depends on the availability of the day; unfortunately we cannot 100% guarantee it. We are sorry for any inconvenience from this. For any other service issue with us, we will share your review with team for better services in the future. Thank you and have a wonderful day.

4/10 Poor

Marsha

Disliked: Cleanliness, property conditions & facilities, room comfort
Opposite of what the picture shows
I pre paid for 2 nights and only stayed 1 and was totally ok with loosing the money for the 2nd night.
Stayed 2 nights in Feb 2020
Response from The Wagner at The Battery Team on 17 Feb 2020
Dear Marsha, We thank you for your feedback after stay, we always appreciate your feedback for memorable services. For Best Available Rates, it has 48 hours of cancellation policy, so that you can always cancel bookings 48 hours before your check in time which is 3pm. However, with regards to Advance Purchase Non-Refundable rates, which is a discounted rate and this rate cannot be refunded once it is booked. We hope you have better experience with us for your next time visit to NYC. Thank you and have a wonderful day.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, elegant, great staff and the location could not be beat.
Stayed 1 night in Feb 2020
Response from The Wagner at The Battery Team on 13 Feb 2020
Dear guest, We appreciate your generous review, we are delighted to see that you were happy with your stay at The Wagner at The Battery. We would be happy to have you here again for your next time visit to NYC, for more memorable services.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Feb 2020
Response from The Wagner at The Battery Team on 13 Feb 2020
Dear guest, We thank you very much for your great review after staying at The Wagner! We would be happy to have you here again for another lovely stay.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from The Wagner at The Battery Team on 11 Feb 2020
Dear guest, We thank you for your feedback after staying with us. We would be happy to have you here for your next time travel to NYC for more memorable services. Please let us know if there is anything that we can assist, we would appreciate it. Have a wonderful day.

10/10 Excellent

Christopher

Stayed 2 nights in Feb 2020

10/10 Excellent

Margaret

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from The Wagner at The Battery Team on 5 Feb 2020
Dear Margaret, We are glad to see that you enjoyed your stay at The Wagner! We appreciate your great review and hope to have you here again for another memorable stay at The Battery Park.

10/10 Excellent

Ivana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from The Wagner at The Battery Team on 5 Feb 2020
Dear Ivana, Thank you very much for your great review after staying at The Wagner at The Battery. We are happy to find that your stay was memorable, we hope to meet and greet you here again with another great services for your next time visit to NYC!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from The Wagner at The Battery Team on 4 Feb 2020
Dear guest, We thank you very much for your great review after stay at The Wagner. We hope to meet and greet you again for your future travel to NYC for another lovely stay!

4/10 Poor

Rick, Conecticut

Travelled with family
Strange smell in bedroom the whole night..didnt use wifi but i was charged.
Stayed 1 night in Feb 2020
Response from The Wagner at The Battery Team on 3 Feb 2020
Dear Rick, We thank you for taking your time to share your feedback after stay. It would be great if you can message us via Expedia, we really appreciate if we can know in which room you have stayed to address any issue in the room. With regards to For Residence fee charge, we have packaged up different premium services that typically come at a charge at most hotels and combined them under one flat fee. Our Residency fee includes the following services: High Speed Wi-Fi throughout the hotel Unlimited Local & Long distance calls 24-hr access to a state-of-the art Fitness Studio 2 Bottled waters replenished daily Turn down service upon request Complimentary Coffee at the Bar on Monday-Friday 5:30am - 9:00am and Saturday-Sunday 5:30am-10:00am Press reader service - offering you access to thousands publications from around the world on your device Complimentary bicycle rental program (seasonal) We hope this help you for planning next time stay with us to have better and memorable stay. Thank you again for your feedback.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, great location for me. Staff could not have been nicer.
Stayed 1 night in Jan 2020
Response from The Wagner at The Battery Team on 27 Jan 2020
Thank you very much for your wonderful review after stay. We would be happy to have you here again for your next time visit to NYC!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from The Wagner at The Battery Team on 27 Jan 2020
We thank you very much for your great review! We look forward to having you here for another memorable stay.

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from The Wagner at The Battery Team on 23 Jan 2020
Dear guest, Thank you very much for your great review after staying at The Wager. We hope to have you here again for another memorable stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from The Wagner at The Battery Team on 21 Jan 2020
Dear guest, We thank you very much for your great review after staying at The Wagner at The Battery. We hope that your stay was memorable enough. We look forward to having you again for your next time visit to NYC for another enjoyable stay that we would be happy to assist!

10/10 Excellent

ed, rochester, n.y.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wished the restaurant had a more extensive menu with more affordable prices so we wouldn't always seek some place to go. Drink prices are also extremely expensive.
Stayed 1 night in Jan 2020
Response from The Wagner at The Battery Team on 21 Jan 2020
Dear ed, We thank you for taking your time to share your experience after staying with us. We will review your feedback to improve our services for more memorable experience in the future. Until we meet and greet you again for your next time visit to NYC, we hope you have wonderful days.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied! Staff is wonderful
Check-in at desk was so kind and helpful. And the restaurant is good -- with the service outstanding. This is a great hotel.
Stayed 1 night in Jan 2020
Response from The Wagner at The Battery Team on 13 Jan 2020
Dear guest, We are delighted to see that you were happy with your stay at The Wagner! We thank you for taking your time to share your experience with us. We would be happy to have you here again for another memorable stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from The Wagner at The Battery Team on 10 Jan 2020
Dear guest, We are glad to find that your stay at The Wagner at The Battery was memorable. We would be happy to have you here again for another wonderful services and memorable stay! We appreciate your review, have a wonderful day.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Hotel is nice overall. We usually like the rooms with view of Freedom tower.It is hard to book those from Hotels.com Our bathtub was malfunctioning, had sewage on it. They came to fix it and cleaned it, but it was dissappointing. All they gave me was hotel fee waived for the day. I should have received a free night for that horrible experience. Overall, nice hotel, near subways and museums
Stayed 10 nights in Dec 2019
Response from The Wagner at The Battery Team on 6 Jan 2020
Dear guest, We thank you for your review after stay, your review is important to us to improve our services for your next time stay with us. We hope to have you here again for more memorable services for your next time visit to NYC.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent location in the heart of the financial district . Near enough to the centre easily accessible on subway and cab but lovely to leave the hustle and bustle . Perfect . Would return in an instant .
Stayed 5 nights in Dec 2019
Response from The Wagner at The Battery Team on 6 Jan 2020
Dear guest, We thank you very much for your great review after stay, we are also pleased to see that your stay was memorable. We hope that you could bring back wonderful memories from NYC. Until we meet and greet you again, have wonderful days.

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los del front desk no eran tan amables para trabsjar atendiendo gente tienen que see amables y sonrientes y no tienen ni la más mínima sensiyes
Stayed 5 nights in Dec 2019
Response from The Wagner at The Battery Team on 6 Jan 2020
Dear guest, Thank you for your review after stay your review is important to us to improve our services. We hope to have you here again for more memorable stay for your next time visit to NYC.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Initially very disappointed with our stay. The room we thought we booked and the room we received were quite different! The photos on the hotels.com website didn’t match the room. The hotel intervened and reached out to address the issue. Though it didn’t get fixed while we were there since we stayed only one night, they made things right. Thank you! We would stay again!
Stayed 1 night in Dec 2019
Response from The Wagner at The Battery Team on 3 Jan 2020
Dear guest, We thank you for your feedback after stay. We are sorry to see that there wasn't a chance to address the issue during your stay, we truly hope that your next time stay with us is more memorable. Please let me know if there's anything that we can do, we would be happy to assist.

2/10 Terrible

Kathleen

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2019
Response from The Wagner at The Battery Team on 3 Jan 2020
Dear Kathleen, We are sorry to see that your stay was not meeting your expectation. If you are willing to stay with us next time, please let us know if there is anything that we can do to make your stay more memorable. We would be happy to assist.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
I loved the view of the statue of liberty. My view was amazing!
Stayed 2 nights in Dec 2019
Response from The Wagner at The Battery Team on 3 Jan 2020
Dear guest, We thank you very much for your great review, we are delighted to see that you loved your in-room views! We would love to see you again for another memorable stay for your next time visit to NYC!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, excellent hotel. The gym could use some upgrading and enlarging. Otherwise, no complaints.
Stayed 5 nights in Dec 2019
Response from The Wagner at The Battery Team on 3 Jan 2020
Dear guest, We thank you for your review after stay. We hope to have you here again for memorable services for your next time visit to NYC. In the meantime, hope you have wonderful days!

8/10 Good

Los, Connecticut

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Wagner hotel is a good hotel but when I book threw expidia they lied to me me about the room that I really wanted I paid 800 dollars for a room I was told that it was gonna have a big living room bed room n a kitchen n I dint have non of that the only thing that I was pleased with was the view in the room I wish I can get my money back I try to upgrade when I got there but no body can help me
Stayed 1 night in Dec 2019
Response from The Wagner at The Battery Team on 3 Jan 2020
Dear Los, We appreciate your feedback after stay, we are sorry to see that your room was not what you expected. We truly hope that we could resolve the issue during your stay. For your next time stay with us, please feel free to reach out to us with regards to room details. We would be happy to assist.