套房, 1 張加大雙人床, 露台, 轉角 (Gotham) | 陽台

威廉谷酒店的評價

5 out of 5
威廉谷酒店
111 North 12th Street, Brooklyn, NY

評價

8.6

優異

10 分評分,優異;1001 則評價中有 635 則" "
8 分評分,不錯;1001 則評價中有 167 則" "
6 分評分,一般;1001 則評價中有 87 則" "
4 分評分,欠佳;1001 則評價中有 54 則" "
2 分評分,很差;1001 則評價中有 58 則" "

9.2/10 

整潔度

8.8/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

christina

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I am very happy
於 2023 年 1 月住了 1 晚

10/10 優異

XIAO

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
5 stars, impressive experience, very clean and nice view.
於 2023 年 1 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Everything good
於 2020 年 1 月住了 1 晚
Chester James 於 2020年2月5日的回應
That is what we think of you :) Thank you for this remarkable review! We are glad you enjoyed your time with us and we hope to have you back with us during your next visit! Best, Chester James Front Office Manager

10/10 優異

Rita (Laguna Niguel)

讚好:整潔度
於 2024 年 5 月住了 3 晚

10/10 優異

Gennadiy

讚好:職員與服務和住宿狀況
All great
於 2024 年 5 月住了 3 晚
General Manager 於 2024年5月21日的回應
Dear Gennadiy,Thank you for your perfect rating! It was such a pleasure having you as our guest recently, and we are delighted you thoroughly enjoyed your stay. We hope to welcome you back to The William Vale again soon!Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 優異

Heather

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Jose

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
No complaints about this One at all. Amazing place. All the way from the valet parking to the lobby staff room service they were all very professional and went above and beyond to make sure we felt welcomed and satisfied. Thank you.
General Manager 於 2024年5月13日的回應
Jose,It was a pleasure to have you as our guest at The William Vale, and we thank you for your glowing review. Our team aims to provide world-class service to each and every one of our guests, and we're happy to hear we succeeded with you. We look forward to welcoming you back soon for another five-star stay. Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 優異

farah

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing service, the views to dying for it!!!!
於 2024 年 5 月住了 2 晚
General Manager 於 2024年5月13日的回應
Farah,From our team's amazing service to our incredible views, we're so happy to know that you enjoyed everything about your time with us. Thank you so much for the perfect rating, and we hope to see you again soon at The William Vale. Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 優異

Benjamin

讚好:職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚

10/10 優異

Elizabeth

寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月8日的回應
Dear Elizabeth,Thank you for choosing The William Vale for your recent stay! We're thrilled we could provide a memorable experience for you. It would be our pleasure to welcome you back anytime.Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 優異

Janelle

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, well stocked, soft clean beds, luxurious body care, wonderful views of the city. Amazing!
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月8日的回應
Dear Janelle,It was truly a pleasure to welcome you to The William Vale during your recent visit. We're thrilled to hear you had such an enjoyable experience, and that you appreciated our clean, comfortable, and fully equipped accommodations, as well as the beautiful city views. Thank you so much for sharing your kind comments, and we hope to have the opportunity to host your next visit to the area.Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 優異

Daliana

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

roi

於 2024 年 4 月住了 1 晚

10/10 優異

Olumuyiwa

於 2024 年 4 月住了 1 晚

10/10 優異

Marrice

讚好:整潔度、職員與服務和住宿狀況
loved the hotel.
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月26日的回應
Marrice,Thank you for the kind review of The William Vale! It's great to hear we had the right recipe for such a wonderful stay. We look forward to having you join us again soon!Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 優異

Edwin

於 2024 年 4 月住了 3 晚

10/10 優異

Lyndsay

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Jim (Carmel)

於 2024 年 4 月住了 1 晚

10/10 優異

Anchisa

於 2024 年 4 月住了 1 晚

10/10 優異

Ommund

讚好:整潔度、職員與服務和住宿狀況
.
於 2024 年 4 月住了 4 晚
General Manager 於 2024年4月16日的回應
Ommund,It's fantastic to hear you had a five-star stay at The William Vale. Your satisfaction is our top priority, and we can't wait to provide you with another exceptional experience during your future visits.Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 優異

Mitchell

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great rooms gotham balcony amazing view
於 2024 年 3 月住了 2 晚
General Manager 於 2024年4月16日的回應
Dear Mitchell,Thank you for all of your kind comments and for choosing to stay with us at The William Vale. We are so happy to hear that you thoroughly enjoyed our picturesque views, as well as our clean and comfortable accommodations. It was a pleasure having you join us, and we look forward to your next visit! Sincerely, Joe SantoreManaging DirectorThe William Vale

10/10 優異

Katrina

伴侶同遊
While we regrettably had to cancel our stay, we were impressed by the exceptional customer service provided by the staff. Our travel plans were disrupted by adverse weather conditions, including a windstorm that prevented our plane from landing followed by an earthquake in New York that led to airport closures. Despite these unforeseen circumstances beyond their control, the team at William Vale ensured our well-being and comfort. We eagerly anticipate the opportunity to experience a stay at William Vale during our next visit to NYC!
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月12日的回應
Katrina,Thank you for taking the time to leave a review of The William Vale. While we are sorry to hear you had to cancel your stay, we are so pleased to know you enjoyed the warm hospitality from our hard-working team, and we eagerly await your future visit!Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 優異

Menachem Mendel

於 2024 年 4 月住了 3 晚

10/10 優異

Ross

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The beauty of the view the hotel is very well kept but you can get lost in the view
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月8日的回應
Dear Ross,Thank you so much for choosing to stay with us at The William Vale. Impressing every guest with a wonderful experience is our top priority, and we're delighted you enjoyed your visit. It's great to read you were able to take advantage of our beautiful views! The pleasure was truly ours, and we hope you'll choose to visit us again soon.Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 優異

Deepak

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 1 晚

4/10 欠佳

Daniel

讚好:住宿狀況
Staff was less than energetic and room was terrible with noise from elevator shaft
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月8日的回應
Daniel,Thank you for choosing to stay with us during your recent trip. Impressing every guest with our exceptional service is always a top priority, and we offer our sincere apologies if you received anything short of this. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, your comments have been duly noted and will be promptly addressed. Also, we're very sorry for any disturbance you experienced in your room. We appreciate your feedback and wish you safe travels ahead.Sincerely,Joe SantoreManaging DirectorThe William Vale

10/10 優異

Nancy

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚

10/10 優異

Laura

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very comfortable hotel, clean and safe
於 2024 年 3 月住了 3 晚
General Manager 於 2024年4月4日的回應
Laura,Thank you for choosing The William Vale and for sharing your lovely five-star review. We are delighted our clean, comfortable accommodations, and safe environment impressed you. Your feedback is appreciated, and we look forward to welcoming you back for another memorable visit.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 優異

Dominik

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
everything was great!
於 2024 年 3 月住了 5 晚
General Manager 於 2024年4月4日的回應
Dominik,Thank you for sharing your experience at The William Vale. Your satisfaction is our top priority, and we're delighted you had a five-star stay. We look forward to welcoming you back soon.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 優異

Nina

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Gorgeous space, loved the spa and rooftop bar
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月1日的回應
Nina,Being a part of your wonderful stay is the greatest compliment, and we are delighted to hear that you enjoyed your time at The William Vale. It's great to know you were impressed with our wonderful spa and rooftop bar. Please come back soon for another memorable five-star experience.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 優異

Kaze

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful quick gateway. Amazing stay thanks to the lovely concierge, Sara, who helped with accomodating all the reservations I needed for their restaurant Leuca, and their rooftop bar Westlight.
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月1日的回應
Dear Kaze,It was wonderful having you join us recently. Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that Sara exceeded your expectations. We will be sure to pass your compliments along to her. Thank you for also mentioning Leuca and Westlight! Take care, and know we would be thrilled to welcome you back to The William Vale anytime your plans bring you this way.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

8/10 不錯

Cheyenne

讚好:整潔度
Really good experience
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月1日的回應
Dear Cheyenne,Thank you for your review! It was such a pleasure to welcome you to The William Vale, and we're delighted you had an enjoyable stay. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 優異

Juan

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great decor. Great food. Comfortable beds . 5 stars
於 2024 年 3 月住了 2 晚
General Manager 於 2024年4月1日的回應
Dear Juan,Thank you for your recent stay at The William Vale. On behalf of our team, we appreciate your recent feedback and taking the time to share your thoughts. Receiving recognition for phenomenal service is always appreciated. We are glad you found your accommodations to be clean and comfortable. I will pass on your compliments to the dining staff! We look forward to hosting you again.Peter Ybarra. Hotel ManagerThe William Vale

2/10 很差

Steven

讚好:整潔度、職員與服務、設施服務和住宿狀況
Loudest hotel I have ever stayed in
於 2024 年 3 月住了 2 晚
General Manager 於 2024年3月27日的回應
Dear Steven,Thank you for sharing your experience with us. We understand that noise levels can impact a guest's experience, and we're disappointed to learn that your stay was not up to expectations. Rest assured, our team is constantly working to ensure a peaceful environment for all our guests, and we're committed to providing a more tranquil experience during your next stay.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 優異

Daniel

讚好:整潔度和住宿狀況
於 2024 年 3 月住了 5 晚

10/10 優異

John (Brooklyn)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Best hospitality in the game!
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月19日的回應
John,Thank you so much for the high rating. We're so happy to know that our team's friendly service left a positive impression on you and that you had a great time with us overall. It would be a pleasure to host you again soon, so hurry back. Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 優異

Kelly

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close walk to dining, bars and the subway. Staff were fantastic!
於 2024 年 3 月住了 4 晚
General Manager 於 2024年3月19日的回應
Kelly,It was a pleasure hosting you at The William Vale! We're glad our convenient location and friendly staff impressed you, and we look forward to seeing you again soon.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

2/10 很差

dominique (mill valley)

讚好:整潔度、職員與服務和住宿狀況
I am very upset this was supposed to Be a VIP PERKS PROPERTY
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月18日的回應
Dominique,We appreciate you sharing your thoughts. It's unfortunate you were disappointed with certain aspects of your stay. We encourage you to provide additional details, as we are always open to suggestions and feedback. Our dedicated team will remain focused on creating memorable experiences with our guests, and we hope to have a chance to change your perceptions. Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 優異

Jennifer

於 2024 年 3 月住了 2 晚

10/10 優異

Valaine

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
gem of a hotel. friendly service, nice amenities, and beautiful views
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月15日的回應
Dear Valaine,Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. It thrills us to know that our team members, amenities, and views made a positive impact on your stay with us. Having you as a guest was a pleasure, and we look forward to welcoming you back for another great stay. Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

6/10 一般

Viviana

讚好:設施服務
於 2024 年 3 月住了 1 晚

10/10 優異

Derek

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel! Valet parking is expensive.
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月12日的回應
Derek,Thank you for your feedback! We're pleased to hear that you found our hotel to be nice. We also understand your concern about the cost of valet parking and will certainly take it into consideration. We hope you'll give us another opportunity to exceed your expectations.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 優異

Judith

讚好:設施服務
Special appreciation to Yasmin on front desk for assisting me with a problem with my phone really special. Also to your door attendant Edwin very polite and efficient.
於 2024 年 2 月住了 5 晚
General Manager 於 2024年3月12日的回應
Dear Judith,Thank you for choosing The William Vale! The foundation of every wonderful experience here is our incredible service team, and we look forward to sharing your praises with Yasmin and Edwin, especially. We look forward to the pleasure of serving you again in the future!Sincerely,Peter Ybarra Hotel ManagerThe William Vale

2/10 很差

Ravindra

商務旅客
讚好:整潔度
不滿:職員與服務和設施服務
Hotel brochure listed as breakfast starts at 07:00 AM. On 7th March at 7:30AM I went to lobby and asked management. They said breakfast starts at 8AM. I was too much hungry and I was going to work. I went to work without breakfast. I was completely disappointed with this.
於 2024 年 3 月住了 2 晚
General Manager 於 2024年3月12日的回應
Ravindra,Thank you for bringing this to our attention. We apologize for your experience regarding the breakfast timing discrepancy. Ensuring our guests are well taken care of is our priority, and we apologize for any inconvenience caused. Your feedback will be addressed, and we hope to have the opportunity to provide you with a more satisfying experience in the future.Peter Ybarra. Hotel ManagerThe William Vale

10/10 優異

Mahmoud

讚好:整潔度、職員與服務、設施服務和住宿狀況
The quality of the property is excellent
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月11日的回應
Mahmoud,Thank you for being our guest and for sharing your short, but sweet, review. We are delighted you were impressed with your stay at The William Vale and look forward to welcoming you back for another five-star experience. Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 優異

Shekima

於 2024 年 3 月住了 1 晚

10/10 優異

Kelley

於 2024 年 2 月住了 1 晚

10/10 優異

Kelley

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Absolutely wonderful
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月29日的回應
Dear Kelley,Guest comfort and satisfaction are important, and we are thrilled to see your recent visit to The William Vale met all your expectations! We appreciate you taking the time to rate your stay and award us with a five-star rating. Thank you, and it would be our pleasure to have you as our guest in the future. Come back soon!Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 優異

Amy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean property. Amazing views and amenities. Great food and service.
於 2024 年 2 月住了 2 晚
General Manager 於 2024年2月29日的回應
Dear Amy,Thank you for leaving us a perfect rating. We appreciate you highlighting our high standards of cleanliness, food, and amenities. Our views are stunning, and we are glad that you enjoyed them, too. All of our team members will be delighted to know that you appreciated their service. It was a pleasure to have had you as a guest, and we look forward to welcoming you back. Sincerely,Peter Ybarra. Hotel ManagerThe William Vale

10/10 優異

Jennifer (Centereach)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Excellent hotel and wonderful staff
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月25日的回應
Hello Jennifer,It was such a pleasure to welcome you to The William Vale! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your kind words, and please allow us another chance to welcome you back to our lovely property! Sincerely,Peter Ybarra. Hotel ManagerThe William Vale