Four Seasons Newark hotels

"Excellent and clean room nuce bed and pillows!! Driver very helpful and nice! Thanks!! Love the stay!"

"My letter to the Hotel Manager. Mr. Deen I have had many live events at the Robert Treat Hotel including Live Boxing Matches featuring Al Ice Cole, Charles the Natural Murray, Shannon Briggs back in the nineties, and I have hosted many events there afterward. Our stay was always issue-free, and the service was outstanding. I was shocked to hear this from our head of accounting Robert Boyle who never complained about where he stayed including Motel 6's. The kind of behavior and customer service he received from your organization should not be tolerated by even a one-star hotel, let alone one as highly rated as yours. He had a broken thermostat that would not go down from 89 degress and was in a sweatbox. He went to the front desk and asked to be switched out to another room and they refused outright. TYhey called security on him nad the security guard was loud and beligerent. It is impossible to think the hotel didn't have another room available for Robert. You know that as well. Just inexcusable behavior Henceforth, I believe the hotel owes Robert an apology, a reprimand for the security guard and desk clerk and a free one night stay because of this situation, which, in my opinion, was caused by incompetent employees. Please confer. They never did. I will never book another event there again. Complete animals"

"Good service!"

"The ladies in the breakfast section was very very sweet and kind to my family. We will never forget them. But the one lady that works the front desk kinda tall and thin was very very rude for no reason whatsoever."

"Amazing hotel! Jose and The Manager is very accokodating"

"Staff was very courteous and accommodating. Room was clean and breakfast was good. Really enjoyed the fitness room. Top notch!"

"Great place to stay"

"I stayed in the king room. There was no microwave and no smart TV, so plan on eating cold food and watching basic DirecTV with lots of ads. If you are traveling with a dog, there is no convenient place at the hotel for them to go potty. You have to walk about one block to Military Park, which is especially inconvenient at night. One very positive thing for me was that there is a Whole Foods about two blocks away. The cleaning ladies are very nice. Especially Josefa. The receptionist Brianna too."

"We really enjoyed the bar, and the airport shuttle was on time in the morning."